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Reef Experience

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100 Abbott St | Cairns, Cairns, Queensland 4870, Australia
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Review Highlights
Maintain professional even we have some problems

I signed up for Reef experience one day tour scuba dive and snorkel the Great Barrier Reef. I was... read more

Reviewed 4 days ago
Ha P
,
Ontario, Canada
via mobile
Absolutely wonderful experience

Strongly recommend the reef experience to anyone who is in the stage of choosing a an operator for... read more

Reviewed 2 weeks ago
Yan C
via mobile
Read all 2,969 reviews
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Great Barrier Reef Floating Hotel, liveaboard and all inclusive Great Barrier Reef day tour visit our websites reefexperience.com.au and reefencounter.com.au to find out why our trips are the best way to see Australia's Great Barrier Reef and find out about our great tour packages
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“top deck” (318 reviews)
“marine biologist” (168 reviews)
“scuba diving” (211 reviews)
Open Now
Hours
Hours Today: 7:00 AM - 9:00 PM
LOCATION
100 Abbott St | Cairns, Cairns, Queensland 4870, Australia
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (2,969)
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All reviews
"top deck"
in 318 reviews
"marine biologist"
in 168 reviews
"scuba diving"
in 211 reviews
"fish"
in 327 reviews
"night dive"
in 166 reviews
"breakfast and lunch"
in 58 reviews
"personal guide"
in 32 reviews
"day trip"
in 205 reviews
"food was great"
in 107 reviews
"included in the price"
in 57 reviews
"wine and cheese"
in 36 reviews
"dive master"
in 73 reviews
"sun deck"
in 35 reviews
"wet suits"
in 43 reviews
"underwater camera"
in 53 reviews
"amazing experience"
in 74 reviews
"once in a lifetime"
in 49 reviews
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1 - 10 of 2,765 reviews

Reviewed 4 days ago via mobile

I signed up for Reef experience one day tour scuba dive and snorkel the Great Barrier Reef. I was recommended to book this tour by the hostel I stayed at in Airlie Beach. I didn’t have much time so I need to book everything in...More

Thank Ha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Strongly recommend the reef experience to anyone who is in the stage of choosing a an operator for a day trip to the great barrier reef!!! Visited in early May when my dad and uncle came to Australia for visit. The staff are so passionate...More

Thank Yan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi Yan, Thank you for taking the time to write such a great review :) It sounds like you and your dad had such an awesome time on the Great Barrier Reef! We love to hear that you noticed how much our crew is passionate...More

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Reviewed 2 weeks ago

The meals, accommodation, diving equipment were all great. Five stars to the staff, they were exceptional and made our 3 nights so comfortable. I did 12 dives including 3 night dives (with sharks) and 2 sunrise dives. Each dive was unique and spectacular.More

Thank tomsherlock26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi Tom! Thank you for taking the time to write a great review :) It sounds like you were able to see some pretty amazing sea life on your dives with us! We also think our staff is pretty awesome as well! We will pass...More

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Reviewed 3 weeks ago

We did a livaboard for 2 days. Plenty of time to do a lot of dives. The service was excellent! Nick was our guide and he did a great job!!! He was very helpful and he made our reef experience amazing. Thanks Nick and crew!

Thank Mylan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 3 weeks ago

Hi Mylan, Thank you for taking the time to write a great review! We will pass on the good feedback to Nick! We love hearing amazing things about our crew! We hope to see you out on the reef again soon! Kind Regards, Reservations

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Reviewed 3 weeks ago

One of the main reasons I landed on this company was because of the breakfast and lunch that was included in the package. They also let you scuba dive, even if you've never done it before which was awesome. I also took up the marine...More

1  Thank np234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 3 weeks ago

Hi np234, Thank you for taking the time to write such a great review! That is so exciting that you got to see a white tip shark! We think our marine biologist is pretty amazing too! We will pass on all the good feedback to...More

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Reviewed 3 weeks ago via mobile

We have just finished our day with the Reef Experience and what an amazing day we have had, really couldn’t have asked for anything more. The staff were great; always smiling and available at all times if needed they kept the spirits high on the...More

Thank Jingleby91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 3 weeks ago

Hi Jingleby91, Thank you for taking the time to write such a great review! It sounds like you were able to see some amazing marine life out on the Great Barrier Reef! We will pass on the good feedback to our crew! They work hard...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2018 via mobile

A great day spent snorkelling the reef. Saw wally and plenty of different fish. This is not our first time snorkelling but the experience was the best. There was plant of space both indoor with aircon and outdoor if you prefer. 1 1/2 hour sail...More

Thank Jackie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 4 weeks ago

Hi Jackie, Thank you for taking the time to write a great review! It sounds like you were able to see some amazing marine life on the Great Barrier Reef! We love to hear that you enjoyed yourself so much on our vessel. We hope...More

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Reviewed 10 May 2018

Friendly and enthusiastic staff ensured there is ample support for all the non-swimmers. I, being a beginner level swimmer, went for scuba (with instructor) and snorkeling (with life jacket). Food (Veg/vegan options are available) was good. They have under/over water photographers and marine life expert...More

Thank MohDahiya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 11 May 2018

Hi MohDahiya, Thank you for taking the time to write such a great review! Our crew works very hard to make sure, even if you are a beginner swimmer, that you can enjoy the reef safely. We are so glad our crew made an impression...More

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Reviewed 10 May 2018

I was a solo traveler. Having a guide assigned to assist me and snorkel with me added so much to my experience. I cannot say enough about Nicki from Belgium. Very knowledgable and patient. It is so worth it to stay overnight and see the...More

1  Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 11 May 2018

Hi Sharon, Thank you for taking the time to write such a great review! We are so happy to hear that you were able to make the most of your time out on the reef with Nicki! We also think she is pretty amazing. We...More

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Reviewed 8 May 2018

We booked our trip through a different company but were "off loaded" to Reef Experience. When booking, we were not advised that age and medical conditions might place restrictions and were surprised to be told that, even to snorkel, we would have to wear buoyancy...More

2  Thank 470rigby2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 2 weeks ago

Hi 470rigby2018, Thank you for taking the time to leave Reef Experience a review. Queensland has the strictest laws for diving in the world. These laws are enforced to ensure there are no incidents out on the reef, with the main objective being everyone arriving...More

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Questions & Answers
MumbaiPankaj
19 March 2018|
AnswerShow all 6 answers
Response from Laura-HotGetaways | Property representative |
Hello :) Thank you for getting in touch. Reef Experience is a medium sized vessel and can hold up to 100 passengers. Kind regards, Reservations
0
Votes
thyladyhawk
18 February 2018|
AnswerShow all 4 answers
Response from simty | Reviewed this property |
For casual level photography, Go Pro is a good choice. I use Sony Action CAM which is also OK (cheaper than Go Pro but the result is satisfactory). For good grade photo, you need specialized equipment. It is quite... More
3
Votes
puneet k
6 December 2017|
AnswerShow all 10 answers
Response from laura198935 | Reviewed this property |
Yes this is about right. More towards 5 :)
3
Votes
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