We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Reef Experience

Features Animals
Open Now: 7:00 AM - 9:00 PM
Open today: 7:00 AM - 9:00 PM
Save
Share

Reef Experience
Booking unavailable on TripAdvisor

Want other options you can book now?
1,575
All photos (1,575)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“top deck”(298 reviews)
“scuba dive”(182 reviews)
“fish”(318 reviews)
About
Great Barrier Reef Floating Hotel, liveaboard and all inclusive Great Barrier Reef day tour visit our websites reefexperience.com.au and reefencounter.com.au to find out why our trips are the best way to see Australia's Great Barrier Reef and find...more
Open Now
Hours Today: 7:00 AM - 9:00 PM
See all hours
Contact
100 Abbott St | Cairns, Cairns, Queensland 4870, Australia
Website
+61 7 4037 2700
Call
Reviews (3,037)
Filter reviews
2,826 results
Traveller rating
2,270
362
106
48
40
Traveller type
Time of year
LanguageEnglish
More languages
2,270
362
106
48
40
Show reviews that mention
All reviews top deck scuba dive fish marine biologist night dive breakfast and lunch personal guide day trip food was great wine and cheese included in the price sun deck wet suits underwater camera crew members an amazing experience once in a lifetime
FilterEnglish
Updating list...
1 - 10 of 2,826 reviews
Reviewed yesterday via mobile

We had a 2 night live aboard experience. Fantastic all round, really good value, full board, the food was REALLY good and loads of it! Cabin was nice, comfortable bed, well equipped. The crew were FAB! Nothing was too much trouble. The safety protocols were...More

Thank cazzij5
Reviewed 1 week ago

I very rarely give a 5 star review but Reef Experience is the exception. With two ravenous boys I needed a tour that focused on food as much as the reef so booked the VIP experience. Luck has it that on the day we booked...More

Thank APinCanberra
Reviewed 1 week ago via mobile

We had a fantastic day on Reef Experience with Shinnie, Michael, Captain Hank and the crew. We were treated like VIPs all day and didn’t want for anything. Shinnie did a guided Scuba and Snorkel tour. Even though I was nervous, she helped put me...More

Thank Family_of_6Midlands
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi Family_of_6Midlands, Thank you so much for taking the time to leave a great review :) The Top Deck package is certainly very special and we're glad you loved it. Our crew are amazing and work very hard every day, so it's great to hear...More

Reviewed 2 weeks ago via mobile

This was really disappointing. If you want a real reef experience go to FaFaIsland off Tonga, or the Solomon Islands.More

1  Thank Simon S
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi Simon, Thank you for taking the time to leave Reef Experience a review. Sorry to hear you were disappointed with the Great Barrier Reef. It's surprising to hear, as divers and snorkelers from all over the world keep coming back to our Heritage Listed,...More

Reviewed 3 weeks ago via mobile

Had an awesome group of staff who were so friendly and helpful. Having the option to do a second extended scuba dive made our day! The weather was perfect and getting to see the reef so close, as well as seeing a range of sea...More

Thank edbrown14
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi edbrown14, Thank you so much for your lovely review :) We never get tired of hearing great feedback about our crew - we think they're pretty amazing too! It sounds like you got to see lots of beautiful coral and marine life, which is...More

Reviewed 3 weeks ago

This is definitely the best way to visit the Great Barrier Reef! You can find almost all the hotel facilities here on Reef Encounter. Standard hotel room with unlimited hot showing water, fruit, coffee, tea and a bar. The only thing is not available is...More

Thank Vincent H
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi Vincent, Thank you for the great review :) We are so glad you had such a good time out on the Great Barrier Reef with us. It sounds like you were able to see lots of amazing marine life out there! The crew work...More

Reviewed 3 weeks ago via mobile

The Top Deck experience was well worth it. Shinee, our guide for the day, was an absolute star. Nothing was too much trouble. She made sure my daughter had an unforgettable day, diving and snorkeling - and took some amazing videos. Thank you so much!More

Thank Tracey T
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

HI Tracey, Thank you for taking the time to leave Reef Experience a great review :) The Top Deck package is very special and we're so happy you guys enjoyed it so much! Our crew are amazing, we will be sure to pass on the...More

Reviewed 3 weeks ago

This company just does things well! I think this is an Aussie thing! From picking you up at your location to getting you in the water at the reef, they are prepared as can be! It was certainly one of the most informative and relaxing...More

Thank Jarrod Ryan Z
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi Jarrod, Thank you for taking the time to leave Reef Experience a great review :) We love offering our guests the opportunity to experience as much as possible for an all-inclusive price. We will be sure to pass on the nice comments to Harry!...More

Reviewed 4 weeks ago via mobile

Myself and my partner are travelling Australia for 2 months on a very tight budget. We had dived before and knew t was something we had to do in the Great Barrier Reef. We spent hours researching all the tours form Cairns and Port Douglas...More

Thank Mae F
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi Mae, Thank you for taking the time to leave Reef Experience a great review :) We always love to hear awesome feedback about our crew. You're right, they do work extremely hard every day to make everyone's day the best it can be. It...More

Reviewed 4 weeks ago via mobile

This experience is incredible! We paid for the upgraded Top Deck package and were thrilled with the service we received. Having our own personal guide was great, especially for myself as I am very afraid in the water and not a confident swimmer. Our guide...More

Thank Diane W
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi Diane, Thank you for taking the time to leave Reef Experience a great review :) The Top Deck package is certainly very special and we're so happy to hear you were able to get into the water and see all the amazing marine life...More

View more reviews
Nearby
Nearby HotelsSee all 63 nearby hotels
DoubleTree by Hilton Hotel Cairns
2,477 reviews
.09 km away
The Hotel Cairns
486 reviews
.11 km away
Cairns Aquarius
250 reviews
.13 km away
Novotel Cairns Oasis Resort
2,593 reviews
.14 km away
Nearby RestaurantsSee all 682 nearby restaurants
Devine Gelato
883 reviews
.23 km away
Gelocchio
662 reviews
.22 km away
Movenpick Of Switzerland - Cairns
171 reviews
.19 km away
Raw Prawn Seafood Restaurant
1,872 reviews
.21 km away
Nearby AttractionsSee all 378 nearby attractions
Muddy's Playground
1,262 reviews
.31 km away
Esplanade Boardwalk
5,187 reviews
.35 km away
St Monica's Cathedral
266 reviews
.18 km away
Michaelmas Cay
587 reviews
.30 km away
Questions & Answers
Ask a question
shreeyala u
13 October 2018|
AnswerShow all 2 answers
Response from Laura-HotGetaways | Property representative |
Hi Shreeyala, Fitzroy Island is a lovely island, however it's located on the inner reef where the coral is not as vibrant. Reef Experience visits stunning outer reef locations where you will really get the best... More
0
Votes
MumbaiPankaj
19 March 2018|
AnswerShow all 6 answers
Response from Laura-HotGetaways | Property representative |
Hello :) Thank you for getting in touch. Reef Experience is a medium sized vessel and can hold up to 100 passengers. Kind regards, Reservations
1
Vote
thyladyhawk
18 February 2018|
AnswerShow all 4 answers
Response from simty | Reviewed this property |
For casual level photography, Go Pro is a good choice. I use Sony Action CAM which is also OK (cheaper than Go Pro but the result is satisfactory). For good grade photo, you need specialized equipment. It is quite... More
3
Votes