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Sun-air Bus Service

Brisbane, Queensland, Australia
+61 7 5477 0888
Website
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Review Highlights
didn't use them - but had to cancel booking - good admin!

I booked from Brisbane airport for a return trip and had to cancel. It's a $10 admin fee, and then... read more

Reviewed 23 November 2016
labradoodle61
,
Perth, Australia
Best service I experienced in decades!

I admit that I hardly write reviews - but this time it is a must! I had screwed up my booking of a... read more

Reviewed 5 November 2015
Max M
,
Frankfurt, Germany
Read all 18 reviews
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Overview
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Sun-air bus service offers day tours that showcase the best of the Sunshine coast region. Tastes of the Sunshine Coast tour visits the famous Ginger Factory, taste sensational cheese and Wines and have fun at Aussie world. The Montville/Maleny Day tour visits Dulong lookout, Flaxton Barn, Montville/Maleny villages, Mary Cairncross Park and the Ettamogah pub. We also offer door to door shuttle services from Brisbane & Sunshine Coast airports and Brisbane cruise terminals.
  • Excellent74%
  • Very good5%
  • Average5%
  • Poor5%
  • Terrible11%
22 Nov 2016
“didn't use them - but had to cancel booking - good admin!”
4 Nov 2015
“Best service I experienced in decades!”
LOCATION
Brisbane, Queensland, Australia
CONTACT
Website
+61 7 5477 0888

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Reviews (18)
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1 - 10 of 18 reviews

Reviewed 23 November 2016

I booked from Brisbane airport for a return trip and had to cancel. It's a $10 admin fee, and then a return of the cr card amount, that was handled immediately and perfectly. With their good admin response I wouldn't hesitate to use this company...More

1  Thank labradoodle61
Reviewed 5 November 2015

I admit that I hardly write reviews - but this time it is a must! I had screwed up my booking of a Sun-Air bus transfer from Sunshine Coast to Brisbane Airport (wrong date by mistake, failed to check booking receipt). I waited for the...More

2  Thank Max M
Reviewed 3 June 2015

We use sun air every time we travel. They would have to be THE MOST reliable company I have ever used. Never a problem and the drivers are MORE than helpful and polite...

1  Thank Shane K
Reviewed 27 December 2014

We booked on line which was very easy, catching shuttle from Brisbane airport to Sunshine Coast. The leaving time was scheduled for 9.30. We were told we had to wait for more passengers as the bus coming behind us was fully booked. Then we were...More

2  Thank Agool
Kelly C, Manager at Sun-air Bus Service, responded to this reviewResponded 12 January 2015

Dear Agool, I apologise that your service was delayed in leaving the airport. Could you please advise your booking number so I can investigate further and respond to you. Kind regards Kelly Cattanach (Sales & Marketing Manager)

Reviewed 19 November 2014 via mobile

We have used the Sun Air bus many times and have always found it to be prompt, helpful and reliable. Furthermore, if you phone them, you speak to a cheerful Aussie who soon puts things right! 10!

Thank Caroline L
Kelly C, Manager at Sun-air Bus Service, responded to this reviewResponded 25 November 2014

Thank you so much for your review. I will be sure to pass this on to our staff and we hope to see you again, when you return. Kind regards Kelly Cattanach (Sales & Marketing Manager)

Reviewed 30 September 2014

So disappointed when we were told there was no way of fitting us in to get to the airport ANYTIME in 12 hours before our flight... Even though the service raves about its availability. Still don't know how we are going to the airport! Such...More

Thank sju18091994
Reviewed 30 September 2014 via mobile

Booked on a bus from Brisbane Domestic to Sunshine Coast myself and another gentleman I didn't know were both 1 minute late for a scheduled departure and bus had gone without us leaving us both to wait 1 hour for the next one...very poor customer...More

1  Thank BeachBumNoosa
Kelly C, Manager at Sun-air Bus Service, responded to this reviewResponded 2 October 2014

Dear BeachBumNoosa, If you can provide me with details of your reservation to marketing@con-x-ion.com, I would be happy to look into this for you. We would love to have the flexibility to hold services for passengers that may not have boarded, but with our tight...More

Reviewed 15 August 2014

We've used Sun-air for many years to take us from Brisbane International airport to various places on the Sunshine Coast. We were always very happy with their service. Many people will, I think, be as sad as I was to find that both Sun-air and...More

1  Thank nzlilibet
Kelly C, Manager at Sun-air Bus Service, responded to this reviewResponded 26 August 2014

Dear nzlillibet, Thank you for your review and I hope to address your concerns and restore your faith in Con-X-ion services. With the merger of the three companies we have numerous methods in place to ensure our customers continue to receive the high level of...More

Reviewed 21 February 2014

Fantastic, Friendly and efficient service. The drivers are very helpful and happy. Always great services when we use Sun-Air :)

1  Thank megz_bulge
Kelly C, Manager at Sun-air Bus Service, responded to this reviewResponded 26 August 2014

Thank you so much for your review. I will share this with the team who take pride in providing such great service. Kind regards Kelly Cattanach (Sales & Marketing Manager)

Reviewed 8 January 2014

good way to travel to Brisbane Airport no packing hassles they travel down quiet a few times a day very handyMore

1  Thank baligirl60
Kelly C, Manager at Sun-air Bus Service, responded to this reviewResponded 12 January 2014

Dear Baligirls2, Thank you for your recent feedback on our scheduled transfer service to Brisbane Airport. We value customer feedback and will share this with the team. We take pride in providing the highest level of service to our passengers and look forward to having...More

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Questions & Answers
shekaro
22 January 2017|
Answer
Response from Kelly C | Property representative |
Hi, Private charters include porterage of bags (higher cost). The standard seat in coach services do not include porterage however the driver will load the luggage onto the trailer. Warm regards Kelly
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