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Review Highlights
Best way to get into Darwin City

The only negative in our case anyway, wouldn't think this happens all the time, is that the booth... read more

Reviewed 14 August 2018
HenReeTess
,
Perth, Western Australia, Australia
Efficient and friendly

My experience with the Darwin Airport Shuttle was fantastic. I booked on the phone as I had less... read more

Reviewed 1 June 2018
Carol N
,
Melbourne, Australia
via mobile
Read all 33 reviews
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Traveller Overview
  • Excellent27%
  • Very good24%
  • Average12%
  • Poor0%
  • Terrible37%
3 weeks ago
“Avoid at all costs, Dangerous and Rude”
14 Aug 2018
“Best way to get into Darwin City”
About
The Only Service to Deliver you to the front door at the Airport, Book online 24-hours in advance to Save!! Now called Darwin City Airport Shuttle Service we are the Official Airport Shuttle servicing all good Hotels in Darwin. Having taken over...more
Suggested duration: < 1 hour
Contact
131 Reichardt Rd | Winnellie, Darwin, Northern Territory 0820, Australia
Website
+61 8 8947 3979
Call
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Reviews (33)
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Reviewed 3 weeks ago

Slow to load at airport, Rude driver (particularly to older slower passengers). Bad and unsafe driving to hotel, overpriced compared to Taxi. Returned to airport by Taxi as they never showed up at the Hotel, even after booking 24hours ahead and calling an hour beforehand....More

Thank josev190616
Cdmorto, Public Relations Manager at Darwin Airport Shuttle, responded to this reviewResponded 3 weeks ago

We apologise for your bad experience, while we try to do our best it sometimes doesn’t work 😢

Reviewed 14 August 2018

The only negative in our case anyway, wouldn't think this happens all the time, is that the booth inside the terminal which should have been attended by staff was not, so everybody who hadn't pre organised their ticket had to purchase from the driver, who...More

Thank HenReeTess
Reviewed 16 June 2018

We were a bit worried about using this as there were several bad reviews but decided to chance it. It cost $50 return for the 2 of us. I booked the return 3 days before to ensure we got the time we wanted. It arrived...More

Thank chigago
Reviewed 12 June 2018 via mobile

Newly arrived in Darwin, we had no idea of how we were going to get into town. There, right near the carousel, was the desk for the shuttle service. The information provided was excellent which enabled us to make a decision between taking a taxi...More

Thank DM S
Reviewed 4 June 2018

The pick up and drop off to and fro from the airport to the hotel is well managed and efficient. However, one may have to travel to a number of other hotels before reaching the destination hotel.

Thank DeshmukhV
Cdmorto, Public Relations Manager at Darwin Airport Shuttle, responded to this reviewResponded 6 June 2018

Thank you for your grea5 review

Reviewed 1 June 2018 via mobile

My experience with the Darwin Airport Shuttle was fantastic. I booked on the phone as I had less than 24 hours until my flight. The person who took my call was friendly and gave me lots of information while making the booking and taking my...More

Thank Carol N
Reviewed 18 May 2018 via mobile

Painfully slow process of loading at airport. Over 30min sitting waiting. Cost $30 one way . Then took almost 1 hour to get to my hotel . Complete joke. Cramped and uncomfortable to boot. Catch a cab , think its actually cheaper , and takes...More

Thank John R
Cdmorto, Public Relations Manager at Darwin Airport Shuttle, responded to this reviewResponded 6 June 2018

So disappointed that you didn’t have a great experience, while every effort is made to get you to your destination on time some times things go wrong, so sorry

Reviewed 2 May 2018

The lady at reception told us that it was leaving quickly. Her make colleague told us that it was cheaper than a taxi especially if there are two of you. Neither was true, the driver also told us that taxis had to pay $8 to...More

Thank cynthia r
Cdmorto, Public Relations Manager at Darwin Airport Shuttle, responded to this reviewResponded 6 June 2018

We are a Shuttle Service offering a fixed price, clean and reliable service to and from the front door of Darwin Airport and it’s even cheaper if you book online prior to arrival.

Reviewed 27 April 2018

The "lady" driving the bus tonight was quite terse and short tempered. If there are 2 of you take a taxi.

Thank Keith P
Cdmorto, Public Relations Manager at Darwin Airport Shuttle, responded to this reviewResponded 29 April 2018

Thanks for your Review, while we try our best we don’t always get it right! For us to follow up we would appreciate it if you could please contact the office with a date and time?

Reviewed 19 April 2018

What a great service and value for money.The driver was very courteous and to dropped at you accommodation was a bonus.Great welcome to Darwin.

Thank jppetty
Cdmorto, Public Relations Manager at Darwin Airport Shuttle, responded to this reviewResponded 22 April 2018

Thank you 😊

View more reviews
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Questions & Answers
Ask a question
George M
24 June 2018|
AnswerShow all 4 answers
Response from Cdmorto | Property representative |
Yes you can
0
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Toptourist53
22 May 2016|
AnswerShow all 4 answers
Response from jajavalB | Reviewed this property |
Please call them or proceed to the shittle kiosk at the arrival automatic doors. On the arrival hall.
1
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