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Review Highlights
Hotel excellent Casino disappointing

Stayed at the Crowne adjoining the casino and our room and the facilities were excellent. But, when... read more

Reviewed 2 weeks ago
Colmich
,
Newcastle, Australia
via mobile
Challenges of Outback dining.

We had a late snack (9.30pm) at the casino - 4th October. We chose a club sandwich and BBQ chicken... read more

Reviewed 10 October 2018
Barbara H
,
Surfers Paradise, Australia
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Traveller Overview
  • Excellent21%
  • Very good34%
  • Average22%
  • Poor11%
  • Terrible12%
Travellers talk about
“great pool”(2 reviews)
“flutter”(3 reviews)
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Contact
93 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Website
+61 8 8950 7777
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1 - 10 of 144 reviews
Reviewed 2 weeks ago via mobile

Stayed at the Crowne adjoining the casino and our room and the facilities were excellent. But, when we went next door to the casino for a meal the only restaurant open was the Juicy Rump or bar food unless you went to the higher end...More

Date of experience: January 2019
Thank Colmich
LassetersHotelCasino, Public Relations Manager at Lasseters Casino, responded to this reviewResponded 1 week ago

Hi Colmich, Your review is appreciated. We love to hear feedback on how we can improve the guest experience. I have made some notes to address with the Food and beverage manager regarding your concerns. Once again, we hope you had a wonderful time here...More

Reviewed 9 December 2018 via mobile

We were staying at Lasseters hotel for 2 nights and went to the casino next door. After having nice dinner at Juicy Rump restaurant,my husband was playing blackJack and I was drinking cocktail. Later, my husband left the game table and went to me, We...More

Date of experience: December 2018
Thank Lan T
LassetersHotelCasino, Public Relations Manager at Lasseters Casino, responded to this reviewResponded 11 December 2018

Dear Lan, Thank you for taking the time to leave a review. It is disappointing to hear we missed the mark with your visit. House policy is that phones can not be used in close proximity of the tables and cameras cant be used in...More

Reviewed 7 November 2018 via mobile

This venue seems to rely on the fact that they are the only gambling venue in the town. There seems to be no dress code and there is very little responsible service of alcohol. Bar seemed to be constant understaffed and bartenders unfriendly.More

Date of experience: November 2018
Thank Samplerz
LassetersHotelCasino, Manager at Lasseters Casino, responded to this reviewResponded 13 November 2018

Hi Samplerz, It is disappointing to read we missed the mark with your visit. While Lasseters is the only casino in town there are a number of other gaming venues in Alice Springs. We also take responsible service of alcohol very seriously. We do apologise...More

Reviewed 17 October 2018 via mobile

My husband and I stayed here for our honeymoon and it was lovely. The pool facilities are fantastic and the hotel was very clean and tidy.!

Date of experience: October 2018
Thank Georgia D
LassetersHotelCasino, Public Relations Manager at Lasseters Casino, responded to this reviewResponded 23 October 2018

Hi Georgia D, Firstly congratulations to you and your husband on your wedding! It is wonderful to read that you have enjoyed your experience here at Lasseters. We wish you and your husband all the best for the future. Kind regards The team at Lasseters

Reviewed 10 October 2018

We had a late snack (9.30pm) at the casino - 4th October. We chose a club sandwich and BBQ chicken wings with blue cheese sauce. The club sandwich was very poor. We only ate it as we were hungry and dining options at that time...More

Date of experience: October 2018
Thank Barbara H
LassetersHotelCasino, Public Relations Manager at Lasseters Casino, responded to this reviewResponded 23 October 2018

Hi There Barbra, We apologise for missing the mark with your club sandwich at Casbah Cafe. I have noted your concerns and will address these with our food and beverage manager. Kind regards The team at Lasseters

Reviewed 7 October 2018

We managed to enjoy 4 evenings here and it was cost neutral! it is a huge place with several restaurants and poker machines to burn. It was not busy when we visited.

Date of experience: October 2018
Thank anna d
LassetersHotelCasino, Public Relations Manager at Lasseters Casino, responded to this reviewResponded 23 October 2018

Hi Anna, Thank you for taking the time to write a review. It is wonderful to read you enjoyed your time here at Lasseters and that that you enjoyed the variety of restaurants. Kind regards The team at Lasseters

Reviewed 4 October 2018 via mobile

What a disappointment this was. After hearing over many years how this casino was one of the best, I was very unimpressed. There's nothing magnificent nor spectacular about this place. In fact, it's rather underwhelming. The bars are reasonable, as are the restaurants. The food...More

Date of experience: October 2018
Thank 36lisaz
LassetersHotelCasino, Public Relations Manager at Lasseters Casino, responded to this reviewResponded 23 October 2018

Hi 36LisaZ, Thank you for taking the time to write a review. We appreciate your feedback. We apologise we missed the mark on your visit and hope that you enjoyed your time in Central Australia. Kind regards The team at Lasseters

Reviewed 9 September 2018

I prefer the smaller buffet that excludes the regular international buffet with the usual bacon, egg, beans, ovened tomatoes, sausages, etc. as the smaller buffet has salad, cereals, cold cuts, choice of bread and vienoiseries that satisfies a balanced breakfast and cheaper. Nothing original nor...More

Date of experience: August 2018
Thank Freetobemyself
LassetersHotelCasino, Public Relations Manager at Lasseters Casino, responded to this reviewResponded 10 September 2018

Hi Freetobemyself, Thank you for taking the time to write a review. We are delighted to hear that you prefer the smaller buffet breakfast at Tali and that it satifies a balanced breakfast. We hope you enjoyed the rest of your stay in Alice Springs....More

Reviewed 10 August 2018

We don't usually like to stay in Casino's but this was Great! Nice rooms, reasonable prices, very well located. The restaurants were good and very reasonable prices for generous servings. We will definitely stay here next time we are in Alice!More

Date of experience: May 2018
Thank Julia G
LassetersHotelCasino, Public Relations Manager at Lasseters Casino, responded to this reviewResponded 13 August 2018

Hi Julia G, Thank you for taking the time to write a review. We are elated to hear that you had a wonderful stay with us at Crowne Plaza Alice Springs Lasseters. We are pleased to hear that you had a great experience at our...More

Reviewed 3 August 2018

A good establishment if you want a flutter while in town. Staff were excellent and welcoming. Food outlets were good.More

Date of experience: July 2018
Thank Travel-future-ahoy
LassetersHotelCasino, Public Relations Manager at Lasseters Casino, responded to this reviewResponded 13 August 2018

Hi Travel-future-ahoy, Thank you for taking the time to write a review. We are delighted to hear that you had a great time at our establishment. We are very pleased to hear that our staff are welcoming and your experience of our food outlets were...More

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