We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alice Springs Visitor Information Centre

Corner of Todd Mall and Parsons Street, Alice Springs, Northern Territory 0870, Australia
+61 8 8952 5800
Website
Save
Review Highlights
Unlimited kms car hire in Alice Springs

Checked all Alice Springs car hire companies online and none of them offered unlimited kms, mostly... read more

Reviewed 3 weeks ago
mcr49
,
Mandurah, Australia
Excellent outreach to tourists

On several visits to the centre , we were so grateful for the excellent friendly advice. Nothing... read more

Reviewed 8 September 2017
Aussiegal
,
Australia
Read all 277 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Tourism Central Australia proudly represents the spectacular region of Central Australia, including Alice Springs, Uluru, Tennant Creek, and everywhere in between! Our Visitor Information Centre in the heart of Alice Springs can provide up to date travel and tour information. Welcome!
  • Excellent60%
  • Very good23%
  • Average10%
  • Poor6%
  • Terrible1%
Travellers talk about
“car hire” (4 reviews)
“guide james” (3 reviews)
LOCATION
Corner of Todd Mall and Parsons Street, Alice Springs, Northern Territory 0870, Australia
CONTACT
Website
+61 8 8952 5800
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (277)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 250 reviews

Reviewed 3 weeks ago

Checked all Alice Springs car hire companies online and none of them offered unlimited kms, mostly 100km per day then 0.25c per km. I did book one in desperation but luckily didn't need to pay upfront. Noticed a sign outside the Visitor Information Centre advising...More

Thank mcr49
Nick R, Contact Centre Sales Agent at Alice Springs Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Hi mcr49, Thank you for taking the time to review the Alice Springs Visitor Information Centre. We are very pleased you found our unlimited kilometre special beneficial! This can make for a significant saving by avoiding the additional kilometre surcharges, especially with the distances we...More

Reviewed 8 September 2017

On several visits to the centre , we were so grateful for the excellent friendly advice. Nothing was too much effort. BTW If hiring a car to drive to Uluru you must take advantage of the deal, only they can offer, of unlimited kilometers on...More

Thank Aussiegal
Nick R, Contact Centre Sales Agent at Alice Springs Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Hi Aussiegal, Thank you for a great review! We are so pleased you found our Visitor Information Centre staff helpful and are glad you took advantage of our unlimited kilometre special. We look forward to seeing you again in the Red Centre, Australia's Adventure Capital!...More

Reviewed 7 September 2017 via mobile

Be prepared to wait. Get a ticket as you walk in. Lots of brochures in good arrangements. Well priced souvenirs. Staff knowledgeable. But butt in if you have questions or they will rattle on. Wi Fi tooMore

Thank Ray L
Nick R, Contact Centre Sales Agent at Alice Springs Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Hi Ray L, Thank you for taking the time to review the Alice Springs Visitor Information Centre. We are glad you found our retail well priced and our staff knowledgeable. And we do tend to rattle on sometimes, I think it is because we are...More

Reviewed 2 September 2017

Maybe it was because it was a Saturday but we were dealt with in a very off-handed way. "Here's your maps, yes take both" (local and regional) (idiots - seemingly implied). Couldn't get out of there quick enough. They had some good souvenirs, but there...More

Thank Maria F
Tourism-Central-Aust, Information and Sales Consultant at Alice Springs Visitor Information Centre, responded to this reviewResponded 13 September 2017

Hi Maria F, Thank you for taking the time to review your recent visit to the Alice Springs Visitor Information Centre. I am sorry that you feel your experience was a negative one. I will pass on your feedback to our Visitor Information Centre team....More

Reviewed 29 August 2017

After using the ticket machine that didn't work or print I was greeted by James. I asked about helicopter flights that land being told there are none. Then I enquired regarding accomodation looking over lights and Uluru. Well it's all expensive you know I was...More

Thank Tarra21
Tourism-Central-Aust, Information and Sales Consultant at Alice Springs Visitor Information Centre, responded to this reviewResponded 13 September 2017

Hi Tarra21, Thank you for taking the time to review the Alice Springs Visitor Information Centre. With regards to our ticket machine, unfortunately machines have glitches every now and then, I am sure you understand. You will be pleased to know that our ticket machine...More

Reviewed 21 August 2017

This viitor center you really must visit. A lot of brochures an information can be found, not only about Alice Springs, but over the complete Northern territory! Very useful and the staff is very friendly and help you planning your stay.More

Thank Rémy H
Nick R, Contact Centre Sales Agent at Alice Springs Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Hi Remy H, Thank you for your positive words. We are very pleased you found the Alice Springs Visitor Information Centre a helpful and enjoyable experience. We hope you enjoyed your visit to our amazing Red Centre region and we look forward to seeing you...More

Reviewed 16 August 2017

Take a number if you need assistance, otherwise help yourself to brochures and printer material available

Thank Broncogirl12
Reviewed 8 August 2017

We visited here when we arrived in Alice Springs. They had all the brochures and information you need even without asking for any help.

Thank John W
Reviewed 4 August 2017 via mobile

(I'm only commenting on TripAdvisor as their sticker suggested it. I wouldn't usually comment on a visitor centre). The staff were knowledgeable and informative but not 'welcoming'; I found the set up in here off putting & unfriendly. It's like medicare; you have to get...More

Thank Jomarah
Tourism-Central-Aust, Visitor Information and Sales Consultant at Alice Springs Visitor Information Centre, responded to this reviewResponded 6 August 2017

Hello Jomarah, Thank you for your taking the time to review the Alice Springs Visitor Information Centre. I am sorry you found our set up "off putting and unfriendly". While it might seem that a ticket machine in a visitor centre is unusual, The Alice...More

Reviewed 1 August 2017

We visited twice, and found this a veritable mine of information - the people are helpful, the service is quick but not rushed, and there is a range of free information about the region and beyond, as well as books and maps to purchase.

Thank Ziek1986
Nearby
Nearby Restaurants
Page 27 Cafe
466 reviews
.23 km away
Epilogue Lounge
243 reviews
.19 km away
Uncle Edy's Ice Cream
175 reviews
.27 km away
Sporties
345 reviews
.03 km away
Nearby Attractions
Alice Springs Reptile Centre
751 reviews
.70 km away
Anzac Hill
1,050 reviews
.48 km away
Yubu Napa Art Gallery
84 reviews
.39 km away
Ask a question
Questions & Answers
Cheryl L
15 April 2016|
AnswerShow all 6 answers
Response from Barbara C | Reviewed this property |
No. I stayed in a hotel that had elevators. On the whole, the town and its restaurants/shops are very accessible
1
Vote
Pauline W
26 January 2016|
AnswerShow all 7 answers
Response from Ray F | Reviewed this property |
Hi, it depends on how much time you have & 4WD experience. Easiest would be to head west to Glen Helen, past Simpson Gap, Stanley Chasm, Ormiston Gorge. It is a good bitumen road, allow a minimum 1 day, preferably 2 days to... More
1
Vote
Ally M
20 September 2015|
AnswerShow all 7 answers
Response from Mid_Life_Gap_Years | Reviewed this property |
I did the FREE walking tour today. You need to get to the Visitor information center around 9 am to register and read and sign sign a waiver in case you fall over or trip while walkign along the footpath or crossing the... More
0
Votes