We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alice Springs Visitor Information Centre

Corner of Todd Mall and Parsons Street, Alice Springs, Northern Territory 0870, Australia
+61 8 8952 5800
Website
Share
Save
Review Highlights
for information about Alice Springs

Great guides and personal with valuable knowledge and ideas, well laid out office with plenty of... read more

Reviewed 6 days ago
Brian L
,
Adelaide, Australia
Excellent

Friendly and knowledgable staff, well set out, lots of available information. Extremely... read more

Reviewed 4 weeks ago
Hart D
,
Victor Harbor, Australia
via mobile
Read all 293 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Tourism Central Australia proudly represents the spectacular region of Central Australia, including Alice Springs, Uluru, Tennant Creek, and everywhere in between! Our Visitor Information Centre in the heart of Alice Springs can provide up to date travel and tour information. Welcome!
  • Excellent60%
  • Very good23%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“car hire” (4 reviews)
“todd mall” (8 reviews)
Closed Now
Hours
Hours Today: 9:30 AM - 4:00 PM
LOCATION
Corner of Todd Mall and Parsons Street, Alice Springs, Northern Territory 0870, Australia
CONTACT
Website
+61 8 8952 5800
Top Selling Tours & Activities in and around Alice Springs
from US$ 180.50
More Info
from US$ 30.20
More Info
from US$ 524.80
More Info
from US$ 320.90
More Info
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (293)
Traveller rating
Traveller type
Time of year
Language
All reviews
"tourist office"
in 3 reviews
"car hire"
in 4 reviews
"todd mall"
in 8 reviews
"red centre"
in 9 reviews
"northern territory"
in 5 reviews
"ayers rock"
in 5 reviews
"james"
in 20 reviews
"pamphlet"
in 12 reviews
"alice"
in 42 reviews
"tours"
in 24 reviews
"accommodation"
in 15 reviews
"thrifty"
in 3 reviews
"material"
in 5 reviews
"postcards"
in 3 reviews
"souvenirs"
in 6 reviews
"kms"
in 4 reviews
"uluru"
in 16 reviews
Filter

1 - 10 of 264 reviews

Reviewed 6 days ago

Great guides and personal with valuable knowledge and ideas, well laid out office with plenty of brochures

Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Friendly and knowledgable staff, well set out, lots of available information. Extremely professional feel without being "hoyteetoytee". Nice.

Thank Hart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2018 via mobile

Visited today knowing some information but needing a bit more. We had the pleasure of talking to Susan who with her local knowledge of the area between Alice and Darwin with some Kakadu thrown in will make our travel through the Northern Territory an absolute...More

Thank Connie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tourism-Central-Aust, Marketing & Communications Assistant at Alice Springs Visitor Information Centre, responded to this reviewResponded 5 weeks ago

Hi Connie, thank you for your review. We take great pride in assisting our visitors to the Red Centre and are glad to hear that Susan was able to provide you with the travel information you required! We will pass on your kind words to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 6 May 2018 via mobile

Visited her early May and was helped by Claire. She went out of her way to show us all the things to see and do in Alice. Very friendly and very good at explaining directions and answering questions not only on Alice Springs but provided...More

Thank Annette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tourism-Central-Aust, Marketing & Communications Assistant at Alice Springs Visitor Information Centre, responded to this reviewResponded 5 weeks ago

Hi Annette, thank you for your review. We take great pride in providing assistance to our visitors of the Red Centre and we are glad Claire was able to help you. We will be sure to pass on your kind words to her. Should you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

Lovely centre full of heaps of info and very knowlegible friendlt staff, thoroughly recom end to go there especially if you want to diy tours and use local buses !More

Thank 77jasminc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick R, Contact Centre Sales Agent at Alice Springs Visitor Information Centre, responded to this reviewResponded 25 April 2018

Hi there Jasmin C, Thank you for taking the time to write such a positive review of the Alice Springs Visitor Information Centre! When you love the Red Centre as much as we do, you are bound to learn about all of our amazing sites,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2018

We already had all the information we needed while we were visiting the area, but thought we would call in here just for a look. Very friendly and informative staff, they suggested a couple of other activities we might enjoy, and gave us some extra...More

Thank Randall K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick R, Contact Centre Sales Agent at Alice Springs Visitor Information Centre, responded to this reviewResponded 14 March 2018

Hi Randall K, Thank you for taking the time to review the Alice Springs Visitor Information Centre. We are very pleased to hear that you found our services of great value and we look forward to seeing you again soon! Kind regards, Nick Ruch Tourism...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018

good to go and get maps and brochures however, commercial. Not once have I been there and asked by staff if I needed help.More

Thank EvaErmis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick R, Contact Centre Sales Agent at Alice Springs Visitor Information Centre, responded to this reviewResponded 14 March 2018

Hi EvaErmis, Thank you for taking the time to review the Alice Springs Visitor Information Centre. We are pleased that you found our maps and brochures helpful. I am sorry that you were not approached for assistance from one of our staff members, we are...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2018

It's hard still for me to believe that a TI center would be so abrupt and guarded about information. But that is how I felt when I left. Maybe the person across the desk had a bad day, I hope so, because it was just...More

3  Thank Robert Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick R, Contact Centre Sales Agent at Alice Springs Visitor Information Centre, responded to this reviewResponded 14 March 2018

Hi Robert Q, Thank you for taking the time to review the Alice Springs Visitor Information Centre. We pride ourselves in amazing customer service and it is disheartening to hear that your recent visit did not meet expectations. I will pass on your feedback to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

There was only one person working and after waiting second in line for over 10 minutes I walked out disappointed.More

Thank Colin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinationRedCentre, Contact Centre Sales Agent at Alice Springs Visitor Information Centre, responded to this reviewResponded 11 January 2018

Hi Colin T, Thank you for taking the time to provide us with your feedback. As with any customer service centre, we do have our periods where it may be busier than expected. We always have two consultants on the desk, except when one is...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2017

We had a look in, and there seemed to be information and leaflets for every activity and attraction for hundreds of miles around. The staff there were happy to assist. If you happen to be in Alice Springs and don`t know what to do next,...More

Thank GarethE2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinationRedCentre, Contact Centre Sales Agent at Alice Springs Visitor Information Centre, responded to this reviewResponded 11 January 2018

Hi GarethE2, We are so pleased to hear that you enjoyed your visit to the Alice Springs Visitor Information Centre. Being one of only two regional tourism organisations for the Northern Territory, we strive to provide an abundance of information to Central Australia and its...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 13 hotels in Alice Springs
Aurora Alice Springs
1,094 reviews
.12 km away
Diplomat Alice Springs
334 reviews
.29 km away
Elkira Court Motel
189 reviews
.49 km away
Mercure Alice Springs Resort
1,292 reviews
.56 km away
Nearby Restaurants
Page 27 Cafe
514 reviews
.23 km away
Uncle Edy's Ice Cream
193 reviews
.24 km away
Epilogue Lounge
276 reviews
.19 km away
Sporties
371 reviews
.02 km away
Nearby Attractions
Yubu Napa Art Gallery
103 reviews
.40 km away
Alice Springs Reptile Centre
809 reviews
.70 km away
Anzac Hill
1,166 reviews
.26 km away
Ask a question
Questions & Answers
Cheryl L
15 April 2016|
AnswerShow all 6 answers
Response from Barbara C | Reviewed this property |
No. I stayed in a hotel that had elevators. On the whole, the town and its restaurants/shops are very accessible
1
Vote
Pauline W
26 January 2016|
AnswerShow all 7 answers
Response from Ray F | Reviewed this property |
Hi, it depends on how much time you have & 4WD experience. Easiest would be to head west to Glen Helen, past Simpson Gap, Stanley Chasm, Ormiston Gorge. It is a good bitumen road, allow a minimum 1 day, preferably 2 days to... More
1
Vote
Ally M
20 September 2015|
AnswerShow all 7 answers
Response from Mid_Life_Gap_Years | Reviewed this property |
I did the FREE walking tour today. You need to get to the Visitor information center around 9 am to register and read and sign sign a waiver in case you fall over or trip while walkign along the footpath or crossing the... More
0
Votes
;