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CHI The Spa

Closed Now: 9:00 AM - 9:00 PM
Open today: 9:00 AM - 9:00 PM
Review Highlights
Great massage, but the Spa area could be better.

We booked a couples massage and we really enjoyed the experience. It was so relaxing that I slept... read more

Reviewed 6 March 2017
London, United Kingdom

Enjoyed a couple's massage for 90 minutes at the Chi Spa. Kim and Mona were fabulous and the... read more

Reviewed 14 September 2018
Sydney, Australia
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Traveller Overview
  • Excellent60%
  • Very good8%
  • Average8%
  • Poor8%
  • Terrible16%
4 weeks ago
“Amazing spa and masseuse but terrible staff”
4 weeks ago
“Not the best”
Closed Now
Hours Today: 9:00 AM - 9:00 PM
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176 Cumberland Street | Shangri-La Sydney, The Rocks, Sydney, New South Wales, Australia
The Rocks
+61 2 9250 6032
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Reviews (24)
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1 - 10 of 24 reviews
Reviewed 4 weeks ago

While I had an absolutely amazing massage from Amelia, I believe the manager of the spa was yelling at the receptionist and in front of a GUEST!! told me to wait in a rudely manner as she "has to fix an issue the receptionist has...More

Thank Aussietraveller195
Reviewed 4 weeks ago via mobile

Dirty towels everywhere, and there were a large group of small children running around the so called “jacuzzi”. Nothing relaxing about it. It shouldn’t be called a spa at all, more like a children’s playground

Thank chloeemilie4
Reviewed 14 September 2018

Enjoyed a couple's massage for 90 minutes at the Chi Spa. Kim and Mona were fabulous and the pressure applied was just perfect. Scones and sparkling wine at the lobby lounge afterwards were a lovely touch.

Thank lovegoodadvice
Reviewed 25 June 2018 via mobile

I had Kim as my therapist- her hands are worth more than gold. I got the hour long massage and 30 min body brush. Sensational, simply sensational. From the moment you step into the spa and health club it is instantly relaxing. The gym itself...More

Reviewed 28 April 2018

CHI The SPA is a very relaxing space in Sydney CBD and the staff are extremely professional. The price is very well worth the benefits.

Thank GeroChiavari
Reviewed 14 May 2017 via mobile

Booked for my wife the essential 60 min massage. She absolutely loved it. Not just a normal massage but massage at crucial spots in the back which i think you call it acupressure points. Was extremely relaxing. Highly recommended

2  Thank rchow245
Reviewed 15 March 2017

I was given a gift voucher for a Deluxe Spa Package. The Spa is within the Shangri-La hotel, an easy 5 minute walk from Wynyard station. I was impressed from the moment I arrived. I was greeted warmly, and escorted to a private waiting area...More

Thank Michelle W
Reviewed 11 March 2017

My husband and i went her for a couple massage package and from our first step in the spa these lovely ladies made our experience one to remember. The scrub, massage and facial were absolutely fantastic! They were so considerate of us and treated us...More

Thank Sarah_Jane1981
Reviewed 6 March 2017

We booked a couples massage and we really enjoyed the experience. It was so relaxing that I slept for half of it. However, the spa (swimming pool and jacuzzi) area could be better. I just felt like it is not very relaxing being next to...More

1  Thank Le_London_007
Reviewed 15 December 2016 via mobile

We were staying at the Shangri-La in The rocks, Sydney and booked a couples 2hr massage only to be told that they had only booked an hour massage and not a couples one. This is despite having confirmed 3 times that it was for a...More

3  Thank Nina K
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The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
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