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Now it’s the third time I’ve visited, for new running shoes. Feel very confident in their experience and equally confident to go along with their recommendation.
Tried out said new shoes this morning and they’re SO comfy.
Rest assured, I’ll see you in 500/600 miles...More
Thank Jackie S
Ben111, Owner at The Runner's Shop, responded to this reviewResponded 7 July 2018
Thank you Jackie, its nice to have such appreciative customers.
It’s the second time I’ve been here to get my running shoes and the second time I’ve come away in the knowledge that I was looked after and given expert advice and the best shoes to suit me.
Have been to other shops with their...More
Friendly service with the emphasis on finding the right shoe for your gait and type of running. We have never felt pressured to buy any particular shoe and have been offered a wide range to choose from.
I have been using this shop for years since starting my running journey and I have always had such an excellent experience, great advice and service. They are not there just to sell you stuff but also to give you the best advice based on...More
My granddaughter needs a pair of spikes and we came here at the beginning of February and was told they had very limited stock and there was nothing suitable for her.
A few days ago I looked on their website and there was a very...More
Ben111, Owner at The Runner's Shop, responded to this reviewResponded 30 March 2017
I'm sorry you left such a poor review of our shop.
The reason their was such a limited stock of spikes in February as you might have been told was it is in the middle of the cross country season and the new range...More
I have used this shop for years and I have always had excellent service , I listen to what I am told by the staff , and never had a problem , I think trick is to listen to the staff , and not buy...More
I came here looking for a pair with good support for my knee injury and high arch. The staffmember hooked me up with some trusty Asics GT2000's, I just broke them in and can honestly say they felt amazing.
The staff have expertise in running...More
I called this shop to ask if they stocked my size shoe (size 3) and was advised that they did stock a limited selection of size 3s but that I may well fit a size 4. I was rather skeptical about that advice but visited...More
The friendly, knowledgeable chap that owns The Runner's Shop found me the perfect kind of shoe for my feet. He started by examining the shoes that he sold me when I first started running (also bought from his shop) and then looked at the way...More
They didn't have any shoes in my size and persuaded me to buy an oversized shoe which I regretted when I got home. They don't tell you when you make the purchase that they don't do refunds and when you go back they refer you...More
1 Thank Paulo1chop
Ben111, Owner at The Runner's Shop, responded to this reviewResponded 13 May 2016
I am sorry that you weren't happy and left such a negative review of our business.
If I could respond by saying that we pride ourselves on our customer service and stock levels. We carry a large range of men's shoes from UK6-UK13 so am...More