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Address: km 15, Selva Caribe/Ruta de los Cenotes, Puerto Morelos, Mexico

TripAdvisor Reviewer Highlights

Read all 103 reviews
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  • 30
    Excellent
  • 16
    Very good
  • 7
    Average
  • 0
    Poor
  • 8
    Terrible
Staying Cool

We weren't sure what to do and Luis a gentleman in the plaza recommended we drive the Ruta de Los Cenotes. We decided to go the next day. It was extremely hot and we decided it... read more

4 of 5 bubblesReviewed 22 July 2016
whicho1969
,
Olmito, Texas
via mobile

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103 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Calgary
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We had a party of 8 people, including my 1 year old granddaughter. They supplied life jackets for all and went through directions. Unlike many of the attractions in this area this is not a Disneyland experience. The central attraction is the cenote. You can swim through, there is also a place to jump into. Not as busy as more... More 

Helpful?
Thank thechamps
A TripAdvisor Member
5 of 5 bubbles Reviewed 2 weeks ago via mobile

This placed was amazing!! To begin with... to get there you must pass by the jungle... huge trees and lots of vegetation... then the excellent service and explanation from the guys at the reception... now... if you are looking for virgin places, nature and not crowded places of tourists... this is the place... it has 7 wholes... you can have... More 

Helpful?
Thank A TripAdvisor Member
San Jose, California
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 November 2016

My wife decided she really wanted to try swimming in a cenote, so we looked for a place we could go that was fairly close to our hotel Cancun. The cenotes along the Ruta de los Cenotes are about 45 minutes from Cancun, which I believe is about the closest you can find. We were looking for a slightly less... More 

Helpful?
1 Thank casoxfan
Los Angeles, California
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 7 August 2016

its hard to get to, they don`t let you check out the place before you pay, instead showing you the pictures that are totally fake. Place is far from being whats on pictures they show you. No money back, once you actually see the disappointing reality. The staff is rude and unhelpful. My girlfriend asked them how big is the... More 

Helpful?
1 Thank mrguyfox
1 review
5 of 5 bubbles Reviewed 31 July 2016

A great and safe adventure in an amazing underground river.lake. Arrive in the morning to experience the best natural light in the cave Beautiful landscaping and great birding. Unlike any other cenote we've visited. Well worth the 300 peso/person entrance fee.

Helpful?
Thank Christopher F
Olmito, Texas
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 22 July 2016 via mobile

We weren't sure what to do and Luis a gentleman in the plaza recommended we drive the Ruta de Los Cenotes. We decided to go the next day. It was extremely hot and we decided it would be a great day to go into the jungle. We drove out of Puerto Morelos about 15 minutes and we came upon the... More 

Helpful?
Thank whicho1969
Houston, Texas
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 July 2016

This place might not be for you if you are expecting zip-lines, or other extravagant unnecessary activities. However, if you want to experience a pure cenote as it should be experienced, this is the cenote for you. It is still owned by the locals in the area and therefore won't have the five-star accommodations that people who rate this place... More 

Helpful?
3 Thank ryan w
Florida
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 June 2016 via mobile

Absolutely disgusting. Way overpriced and gross. Our friends had visited several years ago and there was a guide that showed them around and told them about the area. Sunscreen wasn't worn so there was no film over the water. Unfortunately we paid (twice as much as the surrounding cenotes) and then found gross films of who knows what on top... More 

Helpful?
2 Thank lisahigham
Hampton, VA
Level Contributor
20 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 1 June 2016

Our driver suggested this place and we were thrilled he did. It was a bit more expensive than some, (about $16.00) but it was worth it! When we arrived about 11:00 we were the only ones there which is always great! After about 2 hours 3 other people showed up but there is so much to see we didn't realize... More 

Helpful?
Thank Cindy V
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 10 April 2016

This cenotr for price of 300mxn has NOTHING to offer. Same price gets you much more on ohter cenotes nearby. 300 is non refundable and pics they show you on front desk are FAKE. Life vests are 50mxn extra per person. All you get is a tiny hole that is barely called a cenote. Showers are terrible. Hosts are rude.... More 

Helpful?
3 Thank Andre S

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buffalo
over a year ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?