The Model House
The Model House
4.5
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
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4.5
29 reviews
Excellent
15
Very good
11
Average
0
Poor
2
Terrible
1
Maureen D
Monmouthshire, UK9 contributions
Dec 2017 • Couples
I have read the other reviews and have come to the conclusion that my visit was definitely not of the usual standard. My visit was on Friday 9th December. I had selected an item and approached the counter to request another one as I needed a pair, The staff there were in a conversation ( casual not work related) with someone, they continued while I patiently waited until a lady eventually looked in my direction, I made my request and she just replied 'no' and rummaged under the counter. I assumed that as the answer was so brief she was checking stock. She then looked up, saw that I was still standing there and told me rather brusquely that she had already told me that she only had one. I think that customer relations training is needed and have decided that I will not again be travelling 50 miles to visit the Model House. There are other venues to purchase similar items, hopefully with staff who do not make you feel as if they are doing you a favour by serving you. Such a shame as the crafts are very good.
Written 10 December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jayne M
United Kingdom110 contributions
Aug 2016 • Couples
Nice selection of artisan products and some souvenirs - sometimes a little expensive but you get something unique. Worth a look around especially if it is raining
Written 15 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spotty1
Llantrisant, UK25 contributions
Nov 2019
Interesting place to visit,Bought a Welsh birthday card for dad ,Welsh slate with a Welsh message cariad a little tree house .Staff very friendly Wrapped the gifts up for my Grandaughter to give to her dad.A lovely touch.
Written 12 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mrs_DeVere-Winterton
Greater London, UK17 contributions
Nov 2020
Drove from Chepstow today to buy all my Christmas presents today, checked the website which said it was open, but closed and not open til Thursday. I spent £450 last year, not this year !
Written 10 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fliss50
Cardiff, UK77 contributions
Sept 2017 • Solo
I always enjoy popping into The Model House spending time browsing the three levels looking at the huge range of art, crafts, glass, ceramics, cards and gifts etc. It's my 'go to' place whenever I'm in need of a 'not on the High Street' card or gift for those special occasions. There's a lovely chilled vibe here and the staff and artists working in individual studios will happily engage in discussions with patrons about the many beautiful things they have to offer or work that can be commissioned. Free entry, limited free parking outside, free car park just a short distance from the venue. No refreshments on-site. Closed Mondays.
Written 17 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Syd A
Pontypridd, UK56 contributions
Nov 2016 • Family
Took a couple of American cousins here on a Saturday afternoon. They loved it! These guys have travelled the world a dozen times and found this place fascinating. They learnt about Dr. William Price and a shedful more!
Written 4 December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie C
Cardiff, UK83 contributions
Jun 2015 • Friends
A great place for bespoke and interesting gifts with a difference. Invividula stall with handmade artisan products.
Written 8 January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jaguar58
Bridgend, UK316 contributions
Apr 2014 • Family
I have visited this location numerous times over ten years. I always find something I can't resist! From a translucent 'minka whale' vase which cost £150 bought years ago but still gives great pleasure today to the really individual 'shell' light pull which was under £10. Every item I've purchased causes comments from visitors to my home. I will keep returning!
Written 9 April 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
krissouthwales
south wales54 contributions
Sept 2013 • Friends
based in the centre of old llantrisant town on the bull ring,this unique building is home to a variety of crafters/ local artists.some offering day/experience work shops.worth a walk round to see how things are designed and made,if you are in to crafts/hand made items/ gifts.
many unique items that you may not find in your local shopping mall.
staffed by friendly,welcoming people, with knowledge of local area, and artists alike.
if you want a 'different', hand made gift this is the place to find it.
many unique items that you may not find in your local shopping mall.
staffed by friendly,welcoming people, with knowledge of local area, and artists alike.
if you want a 'different', hand made gift this is the place to find it.
Written 3 January 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yvonne-Tonysguboriau
Wales, UK48 contributions
Nov 2013 • Friends
Fab craft centre in a lovely olde town famous for its statue of Dr Price. Lots of unusual eve unique christmas presents for sale made by some creative local artists.
Written 11 December 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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