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Review Highlights
Scams the customers and rude manager

We came to the Travel Desk to book a trip to the abandoned waterpark. The woman who worked there... read more

Reviewed 28 April 2018
Hue, Vietnam
via mobile
Terrible - Dishonest - Scammers

Booked a tour for the Dmz - they packed us into a chicken bus and wasted the the morning picking... read more

Reviewed 28 March 2018
adam r
via mobile
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Traveller Overview
  • Excellent22%
  • Very good22%
  • Average0%
  • Poor0%
  • Terrible56%
28 Apr 2018
“Scams the customers and rude manager”
27 Mar 2018
“Terrible - Dishonest - Scammers”
The travel office desk.Chuyen sleeper bus tickets , airfare, and the domestic tour with the most reasonable prices .
Suggested duration: < 1 hour
39 Vo Thi Sau, Vietnam
+84 54 3971 199
Top Selling Tours & Activities in and around Thua Thien - Hue Province
from US$ 64.00
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from US$ 64.00
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from US$ 86.00
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from US$ 64.00
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Reviews (9)
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Reviewed 28 April 2018 via mobile

We came to the Travel Desk to book a trip to the abandoned waterpark. The woman who worked there was very helpful and we had a driver, who was very friendly, just 20 minutes later for 350.000 VND. He drove us up to the waterpark...More

Thank annadahlberg2018
Reviewed 28 March 2018 via mobile

Booked a tour for the Dmz - they packed us into a chicken bus and wasted the the morning picking people up. When we decided to get off there was 20+ people on a bus that could comfortable carry 12. The guide said we could...More

2  Thank adam r
Reviewed 28 March 2018 via mobile

We booked a tour to the DMZ with The Travel Desk for $34USD. When they picked us up at 7am we were first on the bus. We are 5 foot 7 and 6 feet tall and our legs didn't fit in the row of seats...More

2  Thank Allison L
Reviewed 27 February 2018

My wife and I had flown from Hanoi to the city of Hue in Central Vietnam. We were told at the desk of our hotel that the best way to take in the historic sites of Hue, the ancient pagodas, tombs and Imperial City of...More

Thank ryan m
Reviewed 29 May 2017

Poor and dishonest. Avoid this company if you want value for money and Don't trust what they advertise. Whilst staying in Hue we compared tour prices and were advised by the travel desk on how to book our transport from phong nha to ha long...More

Thank Gen T
Reviewed 22 December 2016 via mobile

I have to booked the city tour 1 day at office they picked me up correct time and the tour so good.Called The Travel Desk at here all of them so friendly and they let me know clearly infomation with good prices for all services...More

1  Thank Bình Menly B
Reviewed 29 November 2016

I would absolutely recommend to never book with these people. Very rude, Disrespectful and Unhelpful. We booked a bus from hue to cat ba island. The agency and the bus driver told us several times that we were to change buses in ninh binh @...More

1  Thank YagerA1
lann331, Owner at The Travel Desk, responded to this reviewResponded 13 January 2017

Hi, i am Lan, the person you met at the travel desk. I am sorry to hear that you had bad experience with the bus services and i can not tell you how sad it makes me feel. The travel is organized by me but...More

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