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Hale Country Club & Spa

Open Now: 8:00 AM - 9:00 PM
Open today: 8:00 AM - 9:00 PM
Review Highlights
Great gym and spa area

Great gym, and very relaxing spa area, great for relaxation and training. my only criticism is... read more

Reviewed 1 week ago
aishabxx
,
Manchester, United Kingdom
via mobile
Amazing!

My boyfriend booked us here as a birthday treat. The gym facilitates were great, the staff were... read more

Reviewed 27 August 2018
Emily B
,
Leeds, United Kingdom
Read all 142 reviews
30
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Traveller Overview
  • Excellent50%
  • Very good16%
  • Average4%
  • Poor9%
  • Terrible21%
Travellers talk about
“ice room”(4 reviews)
“infinity pool”(7 reviews)
“heated beds”(3 reviews)
About
Open Now
Hours Today: 8:00 AM - 9:00 PM
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Contact
Hale Country Club 47 Clay Lane, Hale WA15 7AF, England
Website
+44 161 904 5939
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Reviews (142)
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142 results
Traveller rating
69
24
6
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30
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LanguageEnglish
69
24
6
13
30
Show reviews that mention
All reviews ice room infinity pool heated beds glass of prosecco health club spa staff amazing spa treatment rooms massage and facial birthday treat bar area my mum sammie therapist jacuzzi pamper clientele
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1 - 10 of 142 reviews
Reviewed 4 days ago

I have never experienced such a rude person as the one of the managers at the Country Club called Helena. Giving a one star rating doesn't even justify the service, it was much worse than that. Hale Country recently decided to put my membership up...More

Date of experience: January 2019
1  Thank JR_1422
Reviewed 1 week ago via mobile

Great gym, and very relaxing spa area, great for relaxation and training. my only criticism is that it can get very busy in the evenings and can be hard to get on the apparatus of your choice but apart from that it’s a great place...More

Date of experience: March 2018
Thank aishabxx
Reviewed 22 November 2018 via mobile

I was injured here 2 months ago by one of their PTs Ever since the club has become defensive and obstructive re obtaining the correct details required to support my situation I complained and they cancelled my membership THG who run this club are bullies...More

Date of experience: November 2018
8  Thank PrimacyAmerica
Reviewed 10 October 2018

I have been a member for many years mainly using the gym facilities. I recently had a spa treatment with Sammi, it was up there with the best massage i have ever had, i highly recommend.

Date of experience: October 2018
1  Thank John B
Reviewed 2 October 2018

I am disabled and a few months ago this Colditz type place cancelled my membership as it seems I was a business inconvenience. It seems if you are impaired they will not accommodate you and so you are not welcome. Before they cancelled my membership...More

Date of experience: April 2018
10  Thank 525gillianv
Reviewed 30 September 2018 via mobile

Excellent outstanding top treatment at HCC spa by Sammy. Literally 5 star. Sincere thanks 🙏 Also the reception staff and staff at the spa were so very welcoming. Perfect family treat for my birthday. Just wonderful

Date of experience: September 2018
Thank jensmith4p
Reviewed 18 September 2018 via mobile

I was a member of the club since it opened -other than for a few months in 2014. I cancelled my membership in May and the June payment was taken as per the contract. The July payment was also taken. This was an invalid payment...More

Date of experience: May 2018
9  Thank orlaw2018
Reviewed 27 August 2018

My boyfriend booked us here as a birthday treat. The gym facilitates were great, the staff were helpful and the food was amazing! We had a couple massage and the girls who did both of our massages were lovely. They provided lemon sorbet straight after...More

Date of experience: July 2018
1  Thank Emily B
Reviewed 22 August 2018 via mobile

Having visited this gym regularly since it opened, you can tell it has gone down hill in the last few years, too many negatives to list. The gym needs a good clean, even the new changing rooms smell & don't mention the smell walking up...More

Date of experience: August 2018
11  Thank Seccy2016
Reviewed 15 August 2018

The conversation went "So you've sent me a text to book a tour to join your gym, but I'm not working in the area for eight months" Receptionist - So when would you like to book a tour? Me - Do you understand what I'm...More

Date of experience: May 2018
7  Thank charliethelabrador
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Questions & Answers
Ask a question
mark v
28 June 2018|
AnswerShow all 11 answers
Response from Attitude2Achieve | Reviewed this property |
Absolutely spot on with what you said and I agree 100% I made numerous complaints which not only didn’t get followed up but when I asked about the progress, I was told that if I didn’t get a response then it means they... More
4
Votes
JLTWN1
24 May 2017|
AnswerShow all 5 answers
Response from NNMK1 |
Mere Country Club - lovely place amazing
3
Votes
benb1987
10 September 2016|
AnswerShow all 5 answers
Response from Susan Z |
Rude staff definitely.
2
Votes