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Review Highlights
Lovely building, facilities and treatments but...

My Husband and I visited Fairfield Spa to finish off our honeymoon break. We only live a few miles... read more

Reviewed 2 weeks ago
Guide04079884943
via mobile
Birthday Treat

My wife and I visited the establishment for her birthday and we were suitably impressed. The... read more

Reviewed 2 weeks ago
David D
via mobile
Read all 331 reviews
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Traveller Overview
  • Excellent51%
  • Very good24%
  • Average9%
  • Poor7%
  • Terrible9%
Travellers talk about
“steam room”(62 reviews)
“pool area”(39 reviews)
About
In a world increasingly cluttered with noise and stress, stepping into one of our spas where men and women can completely relax and unwind provides the perfect antidote to modern day life. There is no simpler way to treat yourself than at The...more
Suggested duration: More than 3 hours
Contact
Hitchin Road, Stotfold, Hitchin SG5 4JJ, England
Website
+44 1462 834282
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Reviews (331)
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LanguageEnglish
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Show reviews that mention
All reviews steam room pool area lovely relaxing day birthday treat on arrival my mum beautiful building heated beds flip flops swedish massage relaxing experience bannatyne spa open to the public full body scalp massage only criticism lovely lunch
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1 - 10 of 331 reviews
Reviewed 1 week ago via mobile

The receptionists have no idea about the facilities... they were rude and unhelpful. Toilets had no paper and didnt work.

Date of experience: December 2018
2  Thank Janis S
Reviewed 2 weeks ago via mobile

Me and my parent had been given a spa day for two from our friends for our birthday.. we arrived to an impressive property and it looks beautiful from the outside. The layout seems to be a gym with a spa treatment attached to the...More

Date of experience: November 2018
Thank BenJFredDC
Reviewed 2 weeks ago via mobile

After a disappointing spa day in September we were incentivised to return on 23/11, but it was no better! In September our treatments were shorter than advertised, made worse by a slow handover between therapists because they used different therapists for my wife’s massage and...More

Date of experience: November 2018
2  Thank J411REchrish
Reviewed 2 weeks ago via mobile

My Husband and I visited Fairfield Spa to finish off our honeymoon break. We only live a few miles away and hadn’t visited before so thought we would treat ourselves. We took advantage of the ‘Twilight Spa’ package which gave us access to the spa...More

Date of experience: November 2018
Thank Guide04079884943
Reviewed 2 weeks ago

Bought as a gift and throughly enjoyed. I went on my own which I thought would be the best way to truly relax, especially laying on the wonderful stone heated beds reading my book. Even nodded off a couple of times. Then enjoyed a back...More

Date of experience: November 2018
Thank soozisoo18
Reviewed 2 weeks ago via mobile

My wife and I visited the establishment for her birthday and we were suitably impressed. The building is very impressive and the facilities are great. Staff were very friendly and accommodating. The pool was lovely although slightly on the small side, the jacuzzi was great...More

Date of experience: November 2018
Thank David D
Reviewed 3 weeks ago via mobile

I visited for a day spa for a birthday treat, as it had been recommended. The building is amazing and the staff were very friendly and helpful. I loved using the facilities, and the facial and massage was lovely, however the pool was far too...More

Date of experience: November 2018
1  Thank Kimborghini
Reviewed 3 weeks ago via mobile

I feel I need to leave this review as me and my mum visited Bannantyne Fairfield’s today Sunday 18th November. It was a very busy day, the reception area was full and only one person, Jo on the reception desk. Everyone decided to turn up...More

Date of experience: November 2018
5  Thank WillinghamAuctions
Reviewed 3 weeks ago via mobile

We spent a day at this spa, lovely place and pool but staff manner is appalling and rude. They MALE manager came into our changing room to kick us out and we were half naked. The is a racist atmosphere and poor conduct. Beware!!!

Date of experience: November 2018
4  Thank rishayyp
Reviewed 4 weeks ago via mobile

Been here before for my 40th with my mum a couple of years ago and it was amazing. Met my friend for a catch up this time and I had a massage booked also. Firstly there weren’t any spare loungers around the pool which was...More

Date of experience: November 2018
3  Thank Elizabeth L
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Questions & Answers
Ask a question
clare B
2 November 2018|
AnswerShow all 5 answers
Response from 632florencem | Reviewed this property |
Yes they do but very few beds and it's dark in there so not sure if ideal for reading.
1
Vote
Claire D
24 July 2018|
AnswerShow all 2 answers
Response from suemcrowe369 | Reviewed this property |
As far as I am aware, everything is indoors. Sue
0
Votes
hertsmichelle
18 July 2018|
AnswerShow all 3 answers
Response from suemcrowe369 | Reviewed this property |
We had a wonderful relaxing day at Bannatynes Fairfield Stotfold.The pool etc was great. Aqua Aerobics was fun. Food at the Orchard was delicious and very freshly prepared. Our treatments were lovely. All the staff were very... More
0
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