Calais Wine Superstore
Calais Wine Superstore
4.9
9:30 AM - 6:00 PM
Monday
9:30 AM - 6:00 PM
Tuesday
9:30 AM - 6:00 PM
Wednesday
9:30 AM - 6:00 PM
Thursday
9:30 AM - 6:00 PM
Friday
9:30 AM - 6:00 PM
Saturday
9:30 AM - 6:00 PM
Sunday
9:30 AM - 6:00 PM
About
We are a British-owned, 100% independent business whose owners have been in the Cross Channel trade since it began in 1993! We stock a huge range of wines and beers at UK duty-free prices. Not having to pay UK duty means we can pass on savings of up to 60% on UK retail prices - on average, this means you save £4 a bottle on UK supermarket prices - often the savings are even more. We aim to have everyday low prices but whenever we can, we'll give you even better deals and special offers. We offer free crossings on both the Ferry and on Euro Tunnel. Check out our website for more details.
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.9
2,057 reviews
Excellent
1,851
Very good
166
Average
14
Poor
15
Terrible
11
padreray
Thetford, UK1,793 contributions
Oct 2024 • Couples
We made this our last stop on our short break to Calais. The intention was for my wife to pick up a few bottles for family and friends. The price and selection, however, led to her deciding to stock up on a few and to buy some unknown vintages as a trial. This came to almost the point of being able to claim back the tax (which is at 100 euros) so she added a few bottles to reach that point. The staff were really helpful, and the tax reclaim system is via an app but then it needs to be submitted at a kiosk at European Customs in the ferry point. All in all it was a profitable visit.
Written 5 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for this extensive and informative review! You have made some extremely useful points - especially about the additional 15% tax refund available through the SkipTax app (as long as your total qualifying spend in France is at least €100). We take particular pride in offering a high level of customer service so it’s great to hear that you had such a positive experience. In our wine range we have a good selection of the big name brands you'll see in UK supermarkets and a wide selection of top quality wines from all over the world - in fact we have just added new wines from Wolf Blass and Hardys, as well as several other great New World offerings from Houghtons, St Hallett, Berri Estates, Fish Hoek and more - all with huge savings on the price that you would pay in the UK. Thanks so much for this fantastic review, we look forward to seeing you at The Calais Wine Superstore again soon.
Written 13 March 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mummypog
london61 contributions
May 2024 • Family
Visited the Calais wine store yesterday, staff are unbelievably friendly and helpful and welcoming
Not only do you get great deals but also excellent service, nothing too much trouble.
We asked about the “skip tax’ app which is advertised all around the warehouse (sadly I did not get the man’s name, ) but he helped by explaining every step for us to reclaim the tax on items, ( in English ) he also advised us that when buying items to take home to ask for a skip tax receipt so that we can also claim tax back on them as well and exactly where to scan our bar code to start the process, so I would like to say thank you to him.
We left Calais at 7pm and I received my refund by 10am the next day,
I read other reviews that people did not receive the money back and not recommend but if it’s done correctly it’s very easy.
Well done Calais wine store for your well trained and excellent staff
Not only do you get great deals but also excellent service, nothing too much trouble.
We asked about the “skip tax’ app which is advertised all around the warehouse (sadly I did not get the man’s name, ) but he helped by explaining every step for us to reclaim the tax on items, ( in English ) he also advised us that when buying items to take home to ask for a skip tax receipt so that we can also claim tax back on them as well and exactly where to scan our bar code to start the process, so I would like to say thank you to him.
We left Calais at 7pm and I received my refund by 10am the next day,
I read other reviews that people did not receive the money back and not recommend but if it’s done correctly it’s very easy.
Well done Calais wine store for your well trained and excellent staff
Written 31 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for taking the time to review The Calais Wine Superstore - please accept our apologies for the long delay in replying. We are delighted to hear that your experiences with our staff have been so positive and that you are finding our extensive range of wines of benefit. We do add to the selection on a regular basis, as our buying staff are always on the lookout for the best deals available in terms of quality and value - enabling us to pass on maximum savings to our customers. With the added benefit of an extra 15% off the price by using the "SkipTax" app, it's always well worth checking our our website for the latest arrivals ! We hope to see you in store again soon - your continued support of our business is very much appreciated.
Written 13 March 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Googly2010
Tonbridge, UK829 contributions
Dec 2024 • Friends
You can’t argue with the low prices here, nor the wide selection. Travelling with friends we took advantage of their free ferry offer and more than spent the minimum needed. The tasting room is great feature - I discarded one red from my shopping list after tasting it. The staff were helpful - they opened one bottle of white especially for me to try, and again I avoided a purchase as I didn’t like it. To be able to buy a soft, fruity easy drinking red (Julia Florista) for £2.99 is incredible. We also bought a 3 gold medal winning Cremant at around £11, plus known high quality wines from Wolf Blass and Villa Maria at half UK prices.
And we were able to reclaim a further 12% of French taxes at the ferry port. If you know what you like a visit here is a no brainier!
And we were able to reclaim a further 12% of French taxes at the ferry port. If you know what you like a visit here is a no brainier!
Written 17 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wow, would you like a job in our marketing department ?! Thank you so much for this really fantastic review, we're truly sorry that we've taken so long to reply. It's wonderful to know that you obviously enjoyed the experience of shopping at The Calais Wine Superstore and that you made good use of our Tasting Room to try wines free-of-charge before making your final choice. Amongst our wine range we have a selection of the big name brands you'll see in UK supermarkets and many top quality wines from all over the world - in fact, as well as Wolf Blass that you mentioned, we have just added new wines from Hardys, as well as several other great New World offerings from Houghtons, St Hallett, Berri Estates, Fish Hoek and more - all with huge savings on the price that you would pay in the UK. The outstanding range of gold medal-winning clarets and Provençal rosé that we offer is very popular too. We really appreciate this great review and your continued support of our business, we look forward to seeing you at The Calais Wine Superstore again soon.
Written 13 March 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chilledoutoldbird
Bude-Stratton, UK22 contributions
Oct 2024 • Family
Calai Wine were having trouble with their website when we needed to shop. However, they could see my “shopping basket” online and after a quick phone call on the morning of our departure, they prepared our order and had it ready for us when we arrived. I literally had to pay and push the wine out on the trolley it was already sitting on.
They had toilets that we could all use, which we were very grateful for after a long drive.
Our order was for our next door neighbours wedding and they were delighted, having saved roughly two thirds on UK supermarket prices.
I also downloaded and used the SkipTax app. Had it (certified?) by the customs lady in the booth at the Eurotunnel terminal, as the Pablo machines were covered up. And in less than 24 hours, the tax appeared in my bank account. Now I know that SkipTax takes a percentage, but for the sheer convenience, it was worth it.
Well done Calais Wine, I will certainly be shopping with you again.
They had toilets that we could all use, which we were very grateful for after a long drive.
Our order was for our next door neighbours wedding and they were delighted, having saved roughly two thirds on UK supermarket prices.
I also downloaded and used the SkipTax app. Had it (certified?) by the customs lady in the booth at the Eurotunnel terminal, as the Pablo machines were covered up. And in less than 24 hours, the tax appeared in my bank account. Now I know that SkipTax takes a percentage, but for the sheer convenience, it was worth it.
Well done Calais Wine, I will certainly be shopping with you again.
Written 11 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for leaving this excellent review and for using The Calais Wine Superstore for your neighbour's wedding wine - sorry we have taken so long to reply. Yes, it's an absolutely brilliant idea to use our store when buying for a wedding or any large get-together. Our range is so enormous - including very many excellent wines at under £1.99 a bottle - so it's always worthwhile coming in to store to try some before making your purchase. We have a state-of-the-art Tasting Room equipped with dozens of temperature-controlled wines for customers to sample free-of-charge, all day every day, 9.30am - 6pm. There's no need to book to use it and our knowledgeable staff are always on hand to offer help or advice you may need. As you say, with the additional 15% tax refund through SkipTax you really can make massive savings by shopping with us. Many thanks, we look forward to seeing you in store again soon.
Written 13 March 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MikeSUk
United Kingdom111 contributions
Oct 2024 • Couples
Great experience.
Fantastic prices with great savings.
Very helpful and friendly staff. Helped to choose wines and complete the skiptax claim (I had registered before travelling).
Saved over £800 against UK prices using full UK duty free allowaces, plus got a further £70 tax rebate. Adding free ferry ticket makes this a no trainer to stock up for Christmas.
Only improvement would be a wider range of beers (Still managed to fill my allowance though).
Will definitely return.
Fantastic prices with great savings.
Very helpful and friendly staff. Helped to choose wines and complete the skiptax claim (I had registered before travelling).
Saved over £800 against UK prices using full UK duty free allowaces, plus got a further £70 tax rebate. Adding free ferry ticket makes this a no trainer to stock up for Christmas.
Only improvement would be a wider range of beers (Still managed to fill my allowance though).
Will definitely return.
Written 1 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's fantastic to know you made such huge savings on the wine and beer by shopping at The Calais Wine Superstore - your continued support of our business is very much appreciated and we're extremely grateful that you took the trouble to leave this brilliant review. Sorry that we've taken so long to reply. Our main offering is on quality wines from France (we have a particularly popular selection of clarets and Provençal rosé), Spain, Italy and the New World, but we do also stock beers which currently include Peroni, Leffe, Birra Moretti, Kronenbourg, San Miguel and Super Bock as well as great craft beers produced locally and in the UK. We look forward to seeing you in store to stock up and save again soon.
Written 13 March 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hellymcg
Sittingbourne, UK1,004 contributions
Sept 2024 • Couples
Stopped here whilst waiting for my shuttle back to the UK.
Shop is great with lots of variety at a good price, staff also helpful.
There is parking outside.
Just make sure you lock your cars! I was so shocked (i know its on news etc) how many immigrants are in this area, must be hard on the staff, just make sure you do not leave any valuables on display in your car.
Shop is great with lots of variety at a good price, staff also helpful.
There is parking outside.
Just make sure you lock your cars! I was so shocked (i know its on news etc) how many immigrants are in this area, must be hard on the staff, just make sure you do not leave any valuables on display in your car.
Written 26 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for taking the trouble to leave this great review, please accept our apologies for taking so long to reply. We're delighted to hear that you were impressed by the level of our customer service and the range of wines we offer. On average you save £4 a bottle on UK supermarket prices by shopping at The Calais Wine Superstore, and frequently considerably more than that! For example, with the SkipTax 15% tax refund there's an eye-popping saving of £23.85 on the great Houghton Gladstones Cabernet Sauvignon from Western Australia which has recently arrived in store with a tax free price of only £16.14 a bottle. We've also added many other great New World wines starting from only £1.69 each tax free price !! We look forward to seeing you instore again soon.
Written 13 March 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CJE
London3 contributions
Aug 2024 • Family
Poor choice, poor service and forces you to use a commercial app to reclaim tax that charges you 25%. We thought we would try this store rather than the excellent store that we have used for years. A big disappointment and we won’t be returning. Great choice if you want anything other than French wine! Store poorly laid out and labelled and flatbed trolleys unusable for a large quantity of individual bottles. Check out took an absolute age as every bottle was looked up individually. When we asked for the tax form so we could use the ferry terminal facility to claim back VAT they told us we couldn’t have one - had to use the skip tax app they said - turns out it charges 25%. We felt this was approaching a scam as not made clear on the website.
Written 26 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oh dear you must have been having a terrible day Christina and then you took up so much of your personal time to write this nonsense to us. Normally bank holidays are made to relax the body & mind. Looks like you need another one!
Take a look at our thousands of very happy customers who understand how it works.
All the best!
Written 13 March 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bob H
5 contributions
Jul 2020
Having visited this outlet on a number of occasions had to commend the staff on getting stock back on the shelves after almost being cleared of stock the day before.
Such a great business and staff really helpful, at the moment wine tasting is off-limits due to COVID, but at these prices and quality you will be very unlucky to get a duff bottle of anything.
No need to pay more in local supermarkets, this is the perfect one-stop wine shop!
Such a great business and staff really helpful, at the moment wine tasting is off-limits due to COVID, but at these prices and quality you will be very unlucky to get a duff bottle of anything.
No need to pay more in local supermarkets, this is the perfect one-stop wine shop!
Written 16 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a stunningly good review - thank you so much! Yes the current crisis did cause a huge rush which temporarily cleared our shelves like nothing before but, as you say, stock was rapidly replenished by our dedicated team and we are now able to offer the same outstanding quality wines at bargain prices that you have come to expect. For those who are happy to self isolate for the required time on returning to the UK, this is a great time to nip over and stock up! We look forward to seeing you in store again soon.
Written 16 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
26 Group
5 contributions
Nov 2023 • Solo
Had free offer from P&O, collected my 6 bottles of wine. Thanks. Also bought 9 bottles Wolfberger sparkling wine from this store - BAD MISTAKE - same wine significantly cheaper at Auchan Hypermarket on South Side of Calais. However there is easy parking here close to dual carriageway, helpful staff.
Written 15 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review and the positive comments about our staff and location.
Please note that we offer a PRICE MATCH GUARANTEE.
It is a very unusual occurrence - but if you do find any wine we stock at The Calais Wine Superstore cheaper elsewhere in Calais - we will match the price! Just talk to us in store when you collect or place your order. Proof of the lower price may be requested where it is not publically viewable - such as on a website.
We look forward to seeing you at The Calais Wine Superstore again soon.
Written 9 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul J
Bishops Stortford, UK379 contributions
Aug 2020
We don’t usually bother taking much / if anything back to the UK with us after holidays as the idea of it always seems like a faff.
With the superstore however there really is no faff factor. They’ve got an easy to use website, suspiciously cheap prices and everything ready and waiting for you on a trolley on arrival.
We bought in the £1.99 to £3.99 range in an attempt to be thrifty and have now tried 4 of the 8 wines we bought and they’ve all been really rather nice!
Very happy, the place is super convenient and well worth a visit - even without the free crossing.
With the superstore however there really is no faff factor. They’ve got an easy to use website, suspiciously cheap prices and everything ready and waiting for you on a trolley on arrival.
We bought in the £1.99 to £3.99 range in an attempt to be thrifty and have now tried 4 of the 8 wines we bought and they’ve all been really rather nice!
Very happy, the place is super convenient and well worth a visit - even without the free crossing.
Written 22 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Is this place still closed and is it ever going to open?
Written 7 June 2022
Hi. Can I travel from the UK to buy some wine and to return on the same day without to be needed to self isolate on return? Thank you.
Written 8 December 2020
Hi,
Yes certainly, we have a state-of-the-art Tasting Room equipped with over 100 temperature-controlled wines for customers to sample free-of-charge, all day every day, 9am - 7pm - there's no need to book to use it and our WSET-trained staff are on hand to offer any help or advice you may need.
Written 7 August 2018
Hi. I would like to come over and purchase champagne for a wedding. I will be buying in the region of around 40 bottles. Could you give me a guide price on a “good value” bottle. Thank you.
Written 5 July 2018
Hi, That's great news! At the moment the ever-popular Heidsieck Monopole Blue Top Brut is great value at just £14.99 a bottle, as is Champagne Jacquart Brut Tradition NV at the same price. Our "House Champagne", Champagne Vessier, is just £11.99 a bottle - offering a saving of £7 on UK prices. And we also have outstanding bargains on well known Grand Marque Champagnes like Taittinger (from £24.99 a bottle), Laurent-Perrier, Pol Roger, Ruinart, Pommery and more.
Thank you for your enquiry - we really look forward to helping you with choosing wedding champagne, and our WSET-trained staff will be on hand to offer any advice or assistance you may need.
Written 9 July 2018
Wanting to come over and purchase wine for our wedding. Do you have tastings available for champagne and sparkling wine? If so, is it available any day or only certain days?
Written 4 March 2018
Hello Emma, I am not sure if you have visited yet, apologies for the delay in a reply.
Our tasting room is open to all customers at all times - we are open 9am to 7pm, 7 days a week.
As mentioned, we will have a selection already available to taste in the tasting room. However, if you want to try something in particular, in most cases we will be happy to open this for you. The exception is really only if we have very low stock of something. Or it is a champagne or fine wine, which you are only looking to purchase a small amount of.
I hope this helps, and look forward to seeing you in Calais :)
Written 9 April 2018
We are coming over for the day on Friday, we have children with us. Are children allowed in with adults? or do one of us need to wait in the car with them whilst the other shops.
Either way, see you Friday.
Written 24 October 2017
We are coming over for the day on Friday, we have children with us. Are children allowed in with adults? or do one of us need to wait in the car with them whilst the other shops.
Either way, see you Friday.
Written 24 October 2017
We took our kids inside with us - they loved pushing the trolley around and helping us to choose the wine.
Written 24 October 2017
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