Giglio Island
Giglio Island
4.5
What people are saying
We had high hopes, but then….
1.0 of 5 bubblesSept 2022
First, I realize no one can control the weather. We had booked a mini cruise from Porto Santo Stefano for 8, Settembre. The weather apps continued to show 95-100% chance storms. Not just rain but potential for stronger storms and wind. I began to try to communicate with the tour operator before we arrived in Italy from the US. They did respond at that time and told me they could either book the next day or cancel if the weather was bad. I kept watching the weather hoping the forecast would change. It didn’t and continued to show bad weather from Porto Santo Stefano and to Giglio. So early in the morning (4am Italy time ) the day Before we were to go, I tried contacting the operator to ask again about the cancellation. I didn’t hear back so send another email through TripAdvisor “contact tour operator” and asked again. I also tried calling the tour operator phone # several times but no answer and it wouldn’t let me leave a message. Then again at 4 pm tonight I wrote them an email again. I took screen shots to prove this. I then resorted to trying to text that same number. Finally at 18:56 he responded that I would be sunny after 10am. None of the weather apps we have showed that it would clear up until after 12 pm at the port we would be departing. So I told him that. He got snarky with me by text and told me that I should trust him and that if I didn’t show they would still charge me. I tried to explain I had been trying to reach him since 4 am which was well within the required 24 hours notice. He got even ruder and couldn’t believe I would be upset that despite my best efforts to reach him he never responded. Would NOT take any responsibility and called me names. VERY unprofessional. He continued to place all the blame on me saying if I was not from here why would I trust the weather apps and not take responsibility. Total lack of any customer respect or service. He then got mad that I told him I had screen shots of everything and called me a bad person just because I am looking out for myself. The sad thing is we really wanted to go. But with storm forecast and being on a open sea we were not going to put our lives in the hand of a person we do not know when all the forecasts said something else. Also we are aware of other ship capsized near Giglio a few years ago. I have traveled a lot and have never had this type of response from a tour operator.

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles833 reviews
Excellent
576
Very good
173
Average
38
Poor
20
Terrible
26

Lisa S
McKinney, TX1 contribution
1.0 of 5 bubbles
Sept 2022 • Friends
First, I realize no one can control the weather. We had booked a mini cruise from Porto Santo Stefano for 8, Settembre. The weather apps continued to show 95-100% chance storms. Not just rain but potential for stronger storms and wind. I began to try to communicate with the tour operator before we arrived in Italy from the US. They did respond at that time and told me they could either book the next day or cancel if the weather was bad.

I kept watching the weather hoping the forecast would change. It didn’t and continued to show bad weather from Porto Santo Stefano and to Giglio. So early in the morning (4am Italy time ) the day Before we were to go, I tried contacting the operator to ask again about the cancellation. I didn’t hear back so send another email through TripAdvisor “contact tour operator” and asked again. I also tried calling the tour operator phone # several times but no answer and it wouldn’t let me leave a message. Then again at 4 pm tonight I wrote them an email again. I took screen shots to prove this. I then resorted to trying to text that same number.

Finally at 18:56 he responded that I would be sunny after 10am. None of the weather apps we have showed that it would clear up until after 12 pm at the port we would be departing. So I told him that. He got snarky with me by text and told me that I should trust him and that if I didn’t show they would still charge me.

I tried to explain I had been trying to reach him since 4 am which was well within the required 24 hours notice. He got even ruder and couldn’t believe I would be upset that despite my best efforts to reach him he never responded. Would NOT take any responsibility and called me names. VERY unprofessional.

He continued to place all the blame on me saying if I was not from here why would I trust the weather apps and not take responsibility. Total lack of any customer respect or service. He then got mad that I told him I had screen shots of everything and called me a bad person just because I am looking out for myself.

The sad thing is we really wanted to go. But with storm forecast and being on a open sea we were not going to put our lives in the hand of a person we do not know when all the forecasts said something else. Also we are aware of other ship capsized near Giglio a few years ago.

I have traveled a lot and have never had this type of response from a tour operator.
Written 7 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nadsvoyage
156 contributions
5.0 of 5 bubbles
May 2022 • Family
As the ferry approaches the island, you will feel like you are entering some Conde Naste’s picture. The first little harbour is so picturesque with little restaurants and boutiques. For a day you should go towards the left and walk for about 20 mns to the first beach. Spend the day at least and try the beautiful frappes, ice cream and maybe a cheeky aperitivo before leaving!
Written 10 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

soulofjoy
Canton of Ticino, Switzerland64 contributions
5.0 of 5 bubbles
Aug 2020 • Couples
Beautiful island, really very lovely. Special costal walks with a view of the clear blue, turquoise and acqua marine waters. Small but unique beaches. Proud, kind islanders. Fantastic stone-walled castle town at the top of the island. Wonderful port area to sit and watch the boats moor and move around. A relaxed, slow pace of life. If you respect the island and behave with respect, humility, grace towards the island and islanders they reciprocate with the most beautiful of smiles and generosity of spirit. Important to limit the number of day - visitors/cars or educate tourists to respect the environment and island life. Promote quality instead of quantity in all areas even in or especially in the busy summer season. We love Giglio island and the special people who live on the island.
Written 26 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

federicaflf
Amsterdam, The Netherlands28 contributions
5.0 of 5 bubbles
Aug 2020
I come at Giglio sinds I am a child. It didn’t change at all. It is a very autentic vivid island with both beautiful see and lovely tracking possibilities.
Written 16 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cctgrt i
Leeds, UK109 contributions
5.0 of 5 bubbles
Oct 2019
Stunning island with so much to see! Highlights are the medieval village of Giglio Castello, the beautiful beach and clear waters in Giglio Campese and the pretty Giglio Porto where the ferries arrive from the mainland. Stunning nature reserve at Punta di Capel Rosso.

Written 15 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vacation530279
Colorado Springs, CO4 contributions
5.0 of 5 bubbles
Sept 2019
Little known island and I want to keep it that way. Wonderful place to relax, eat fresh fish and enjoy the water. I would suggest renting a boat and just exploring.
Written 2 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jim C
Atlanta, GA5 contributions
5.0 of 5 bubbles
Jul 2019 • Family
Classic European island experience. Perfect food. Perfect water to dive and in our case, wonderful friends to spend it with!
Written 3 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GillianSC_12
Cobourg, Canada90 contributions
5.0 of 5 bubbles
Aug 2019 • Family
We had an amazing day trip to Giglio, rented a small boat to go swimming & snorkeling and explored the harbour. The island has a rugged beauty, great restaurants, beaches and plenty of activities. A day wasn’t really enough, if you can plan to stay overnight or longer to truly relax and enjoy the island. Good to know: taxis can be hard to get, we took a bus from the port - it was crazy hot, crowed & took 30 minutes. There are water taxis as well and lots of opportunities to book tours of the island.
Written 27 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alan D
Chapel Hill, NC4 contributions
5.0 of 5 bubbles
Sept 2018
Giglio is a small island with only three little towns, Porto, Castello and Campese, but it's a great place to visit and in late September there is a Cantina in Castello where you buy food made by the locals and enjoy live music. There are four beaches as well as places to snorkel and dive. Overall really interesting to visit.
Written 14 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Archie D
Melrose, UK28 contributions
5.0 of 5 bubbles
Jul 2018
Beautiful ambience, stunning location. Great place to sail to and avoid the crowds. We'll be back !!
Written 12 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Giglio Island - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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