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Certificate of Excellence
Traveller Overview
  • Excellent77%
  • Very good15%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“hop on hop”(44 reviews)
“free water”(25 reviews)
“bus service”(11 reviews)
About
Big Bus Tours Muscat is a hop-on / hop-off tour starting at the historic Muttrah Souk. The sightseeing tour will take you past all the sights from the Royal Opera House to the Sultan’s Palace, and through terrain as diverse as the mountain pass...more
Contact
Muscat 114, Oman
Website
971 (0) 4 340 7709
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Reviews (1,418)
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966 results
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LanguageEnglish
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718
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Show reviews that mention
All reviews hop on hop free water bus service great tour bus trip two hours great overview cruise ship city tour special thanks grand mosque opera house ace kevin stops commentary driver
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1 - 10 of 966 reviews
Reviewed 1 week ago

The route made by the bus is good and so you can see a lot in a short time. As negative points: it is relative expensive and sometimes the service is reduced and so it is not really possible to do the hop on hop...More

Date of experience: February 2018
Thank Rosario_it
BigBusDubai, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded 1 week ago

Thank you for your positive feedback, it means a lot to us. We are glad you enjoyed your sightseeing experience with us and we hope to welcome you again soon on board Big Bus Tours! Kind regards BIG BUS CUSTOMER SERVICE

Reviewed 1 week ago via mobile

I bought 2x 2 day tickets for Big Bus in Muscat online. Firstly website was faulty and we could not print tickets, but this matter was resolved bu Rene sho helped us a t Mutrah. There is no mention made on the website that the...More

Date of experience: December 2018
Thank LEMJohannesburg
Reviewed 1 week ago

Firstly the ticket price is pretty expensive for what amounts to a 1.5 hour drive around Muscat. We opted for the extended ticket allowing for two days of touring for an extra $14 pp.However on arrival for our first day, we were informed that the...More

Date of experience: December 2018
Thank JoeD3687
BigBusDubai, Manager at Big Bus Tours Muscat, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to share your sightseeing tour input with us. We are sorry to learn that you did not enjoy the tour for the aforementioned reason. To cater to cruise ship passengers who normally stay in the city...More

Reviewed 4 weeks ago

The company's name includes the word "sightseeing." Maybe they should also include the word "education" somewhere in their label as well. That's what makes this particular franchise work. If you hadn't taken a Big Bus before, know they offer a free audio companion while on...More

Date of experience: December 2018
1  Thank 983benb
BigBusToursUAE, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded 4 weeks ago

Thank you for sharing your positive feedback with us! We are glad you enjoyed your sightseeing experience with us on board Big Bus Tours and have forwarded your kind comments to our Customer Service team. We have noted your other comments which have been forwarded...More

Reviewed 4 December 2018 via mobile

I was lucky the day I took the bus, two cruise ships in the harbor, the buses ran quite frequently on Friday but not on Saturday (cruise ships had left). Anyway, no problem, I enjoyed the great views from the bus, the staff at Mutrah...More

Date of experience: November 2018
Thank TGSA
BigBusToursUAE, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded 5 December 2018

Dear Customer, Thank you for sharing your positive feedback with us! We are glad you enjoyed your sightseeing experience with us on board Big Bus Tours and have forwarded your kind comments to our Customer Service team. We have noted your other comments which have...More

Reviewed 28 November 2018 via mobile

Nice to view of the city . I will cheer for Opera house , sultan qaboos mosque and matrah cornice . Nice see views. Street full of lights

Date of experience: November 2018
Thank Elisabeth12390
BigBusToursUAE, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded 29 November 2018

Thank you for your positive feedback, it means a lot to us. We are glad you enjoyed your sightseeing experience with us and we hope to welcome you again soon on board Big Bus Tours! Kind regards BIG BUS CUSTOMER SERVICE

Reviewed 23 November 2018 via mobile

Even though it’s expensive I thought this was great. The buses were always on time. None of the drivers cared that I didn’t have a ticket when I first got on and they let me get off at whatever stops I wanted trusting I would...More

Date of experience: November 2018
Thank DanaM2158
BigBusToursUAE, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded 24 November 2018

Dear Customer Thank you for sharing your positive feedback with us! We are glad you enjoyed your sightseeing experience with us on board Big Bus Tours. We have forwarded your kind comments to our Customer Service team. At Big Bus Tours, we thrive to offer...More

Reviewed 13 November 2018 via mobile

Took the bus as easy option when we arrived on a cruise ship. Price of 68€ p.P. is quite high - was lower in Dubai and that offered three routes. Here it is only one - approximately two hours if you don’t hop off in...More

Date of experience: November 2018
Thank Tapir76
BigBusToursUAE, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded 14 November 2018

Dear Customer, Thank you for your positive feedback, it means a lot to us. We are glad you enjoyed your sightseeing experience with us and we hope to welcome you again soon on board Big Bus Tours! Kind regards BIG BUS CUSTOMER SERVICE

Reviewed 10 November 2018

For first-time visitors to Oman, we really received good service in this bus tour. The technology of the audio was perfect and the commentary at an appropriate level of detail. The drivers were helpful, and patient in allowing plenty of time for getting on and...More

Date of experience: October 2018
Thank NorthArrow
BigBusToursUAE, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded 11 November 2018

Dear Customer, Thank you for sharing your positive feedback with us! We are glad you enjoyed your sightseeing experience with us on board Big Bus Tours. We have forwarded your kind comments to our Customer Service team. At Big Bus Tours, we thrive to offer...More

Reviewed 29 October 2018 via mobile

The bus was on time and did a great job getting us to the best spots for photos. Rashid is a great driver and was very helpful even with people asking the same question.More

Date of experience: October 2018
Thank paulware123
BigBusToursUAE, Guest Relations Manager at Big Bus Tours Muscat, responded to this reviewResponded 30 October 2018

Dear Customer, Thank you for sharing your positive feedback with us! We are glad you enjoyed your sightseeing experience with us on board Big Bus Tours. We have forwarded your kind comments to our Customer Service team. At Big Bus Tours, we thrive to offer...More

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Questions & Answers
Ask a question
162nawafe
18 March 2018|
AnswerShow all 4 answers
Response from Camper198054 | Reviewed this property |
1 or 2 minutes, but the ideea of hop on hop off is that you get out of the bus, visit the place and get the next one which comes in about 30 minutes or less
1
Vote
Cascyo82
19 February 2018|
AnswerShow all 2 answers
Response from BigBusDubai | Property representative |
Dear Valued Guest, Departure will be from Mutrah Suq. Thanks
1
Vote
Sandyv921
23 January 2018|
AnswerShow all 2 answers
Response from shaun m | Reviewed this property |
yes
2
Votes