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The Spa at Brook Mollington Banastre Hotel

Parkgate Road, Mollington, Chester CH1 6NN, England
+44 1244 851471
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Review Highlights
Poor Service Not Recommendable

We booked a spa day for 5. On arrival there was a huge hen party checking in so took ages. Only one... read more

Reviewed 2 weeks ago
pixie569
,
Chester, United Kingdom
via mobile
Spa day treat with a friend

Came today using a groupon voucher which was a Mother’s day gift. Spa with afternoon tea and... read more

Reviewed 3 April 2018
joneseygirl1970
via mobile
Read all 179 reviews
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Overview
  • Excellent37%
  • Very good20%
  • Average15%
  • Poor7%
  • Terrible21%
Travellers talk about
LOCATION
Parkgate Road, Mollington, Chester CH1 6NN, England
CONTACT
Website
+44 1244 851471
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JPMiles / Payback Arrow
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JPMiles / Payback Arrow
Reviews (179)
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All reviews
"hot stone massage"
in 7 reviews
"leisure facilities"
in 5 reviews
"lovely relaxing day"
in 3 reviews
"steam room and sauna"
in 4 reviews
"lovely spa"
in 6 reviews
"afternoon tea with prosecco"
in 2 reviews
"spa pool"
in 2 reviews
"head massage"
in 2 reviews
"spa weekend"
in 2 reviews
"my mum"
in 6 reviews
"food was lovely"
in 3 reviews
"staff were lovely"
in 2 reviews
"spa lady"
in 2 reviews
"gym looked good"
in 2 reviews
"wet swimwear"
in 2 reviews
"visit chester"
in 2 reviews
"squash"
in 7 reviews
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1 - 10 of 178 reviews

Reviewed 2 weeks ago via mobile

We booked a spa day for 5. On arrival there was a huge hen party checking in so took ages. Only one member of staff at the desk who didn’t have clue what he was doing. We entered the spa not having clue where anything...More

Thank pixie569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Came today using a groupon voucher which was a Mother’s day gift. Spa with afternoon tea and prosecco. Met at the desk by Sam who explained where to go etc and to let them know when we were Ready for our afternoon tea. Had a...More

2  Thank joneseygirl1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

My friends husband had bought this as a Mothers day treat for her via groupon and it included the use of the leisure facilities and afternoon tea with prosecco for 2. Upon arrival we were greeted by Sam, who was most welcoming and as we...More

2  Thank Alison V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 1 April 2018 via mobile

Remembered by swimsuit and made a point of visiting the pool area. Lovely lady on the spa reception explained that the steam room was being renovated, so I busiest myself in the pool and bubble bath. The pool was warm and clean and not at...More

Thank MiladyUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

This was not what I was expecting after paying £260 for a spa overnight stay, it was like going to the local swimming baths. The changing rooms were dirty and very rundown. The bar/brasserie was not manned and the food was extortionate for what it...More

1  Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

6 of us purchased a voucher via Groupon for the above spa day. On arrival, the robe received was still stained from someone's fake tan, although it has been cleaned. Slippers were not provided, although it states on the hotel website they would be. The...More

Thank Beatrix F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

When we arrived we were convinced we were at the wrong place , we then realised we weren’t ! We thought we would give it ago got to reception greeted by a nice lady who told us to to make our way to the spa,...More

1  Thank Kristin Leigh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018

I booked myself in for a last minute spa day at Mollington Banastre which included a massage, facial and a cream tea. Upon arrival I was greeted by a friendly receptionist who took my payment and gave me a towel and robe and asked if...More

Thank PipHorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018

Not the poshest spa I've been to but my friends and I had a pleasant enough afternoon there. The pool was clean and the water warm but it reminded me very much of the local swimming baths when I was a kid. We pretty much...More

Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 4 March 2018 via mobile

On entering the car park an uneasy to spot sign leads you round the back of the hotel to the spa entrance. Along this road there is dumped rubbish which looks like the hotel staff just decided it was easier to chuck it outside than...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Clare_2010_11
10 October 2016|
Answer
Response from Denise A | Reviewed this property |
I would have thought so there is a pub just down the road its a crown carverys pub we had tea there very nice. The mollington is very expensive for food thats why we didnt eat there hope u enjoy yourselfs merry xmas
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