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Review Highlights
Unreliable

I have used this cab firm for years but now it provides a very unreliable service. I booked a cab... read more

Reviewed 2 days ago
Vikki G
via mobile
Worst drivers in the UK. Dont care about you at all once money has passed hands

I booked a Skyex taxi through minicabit, for collection at 22.30 at Heathrow terminal 2 - cafe Nero... read more

Reviewed 1 week ago
niamh b
Read all 91 reviews
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Traveller Overview
  • Excellent10%
  • Very good1%
  • Average1%
  • Poor4%
  • Terrible84%
2 days ago
“Unreliable ”
1 week ago
“Worst drivers in the UK. Dont care about you at all once money has passed hands”
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Contact
Springfield Rd, Hayes UB4 0LE, England
Website
+44 20 8578 1111
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Reviews (91)
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LanguageEnglish
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1 - 10 of 91 reviews
Reviewed 2 days ago via mobile

I have used this cab firm for years but now it provides a very unreliable service. I booked a cab for 7:30pm...when I called at 7:40 was advised that they were still looking for a driver! I was shocked and asked why they didn't tell...More

Thank Vikki G
Reviewed 1 week ago

I booked a Skyex taxi through minicabit, for collection at 22.30 at Heathrow terminal 2 - cafe Nero was to be the specific meeting point. My flight arrived early, so I made my way to the designated meeting point (Cafe Nero) and when I didn't...More

Thank niamh b
Reviewed 1 week ago via mobile

Awful experience after booking 3 booked cabs from the same venue. 1 arrive on time and 2 arrived 1 hour and 10 minutes later! After calling the cab office several times we was told on a couple of occasions that the cab was 4 minutes...More

Thank 728charlotteking
Reviewed 1 week ago via mobile

Left vulnerable ladies waiting for a taxi for a booked cab with a 15 minute wait to then take 55 minutes. Will certainly not be using sky ex again. Admin team was as good as a migraine

Thank Dan K
Reviewed 2 weeks ago via mobile

Do yourself a favour and steer clear of this company. Never turn up and cancel after you've waited an hour. Rubbish horrible customer service. Can I rate a minus?

Thank Loretta G
Reviewed 2 weeks ago via mobile

Having been a regular user for the past few years....their service has got so shockingly bad that I've given up. Last 2 trips were over 30min late in cab arriving...today I checked in advance and was told cab would also be 30min late. So cancelled...More

Thank Arvind D
Reviewed 3 weeks ago

If you need a car to arrive on time then don't use their App. Even if it is confirmed they will tell you they don't have the booking. The controllers are rude to their drivers as I heard them shouting to mine over the phone.

Thank Chands007
Reviewed 3 weeks ago via mobile

Avoid these jokers. One star is too much for them They will make you wait and wait Then cancel your booking Their app takes the booking but then they are “ busy” lack drivers” and have controllers that cannot do anything about it.

Thank Iqbal M
Reviewed 4 weeks ago

I booked a cab to collect my family & I from Gatwick North Terminal. It was a late flight so arriving originally at approx. 10.30 pm. The flight was delayed for an hour so we landed just before midnight. As soon as I turned on...More

Thank Harbinder M
Reviewed 4 weeks ago via mobile

We used Skyex for couple of years and never had a problem with them but today (20.08.2018) we booked the cab at 12:49pm to take us to Heathrow at 3.15pm. We were waiting for the cab, at 3.15 we called Skyex office where is the...More

Thank ZDENKALondon
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