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Pegasus Health Spa

Open Now: 8:00 AM - 8:00 PM
Open today: 8:00 AM - 8:00 PM
Review Highlights
Mother's Day treat

Hi came a today 11/3/18, a Mother's Day treat from my daughter. I had half leg and foot scrub... read more

Reviewed 11 March 2018
kamaldeep101
,
Greater London, United Kingdom
It was just ok

Had hoped to find a Jacuzzi, sadly was none. The place was small and not very comfortable, it ok if... read more

Reviewed 27 October 2018
N M
,
London, United Kingdom
via mobile
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Traveller Overview
  • Excellent50%
  • Very good23%
  • Average14%
  • Poor4%
  • Terrible9%
Travellers talk about
About
Welcome to a serene urban retreat. Put yourself entirely in our care and let us put time on hold. Lose yourself in the calm of our relaxation room. Emerge indulged, energised and assured of lasting results
Open Now
Hours Today: 8:00 AM - 8:00 PM
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Suggested duration: 1-2 hours
Contact
140 Bath Road | Radisson Blu Edwardian Heathrow Hotel, Hayes UB3 5AW, England
+44 20 8817 2606
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Reviews (21)
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1 - 10 of 21 reviews
Reviewed 27 October 2018 via mobile

Had hoped to find a Jacuzzi, sadly was none. The place was small and not very comfortable, it ok if you wanna quick steam sauna after a work out but that's all it's really good for. The steam room was good and had a nice...More

Date of experience: October 2018
Thank N M
Reviewed 11 June 2018

I visited the pegasus health spa on 9th June 2018. I had an hour long massage with Stephanie which was amazing I fell asleep instantly. She was accomodating and pleasant. The surroundings are calm and the spa is clean. However there are something's that need...More

Date of experience: June 2018
Thank Vaishali C
PegasusSPA, Manager at Pegasus Health Spa, responded to this reviewResponded 12 June 2018

Dear Vaishali C Thank you for taking the time to write a review. I am delighted to hear your comments about Stephanie and happy to pass these on to her. Regarding the facilities, the plunge pool is of a cold temperature and is very beneficial...More

Reviewed 29 March 2018

We had a lovely visit to the Pegasus spa , the staff are friendly and professional, I felt totally comfortable and relaxed there, due to the calming surroundings. My daughter had a lovely hot stones massage, which she absolutely and thoroughly enjoyed. The relaxation room...More

Review collected in partnership with Radisson Blu Hotels
Date of experience: January 2018
Thank Debbie L
PegasusSPA, Manager at Pegasus Health Spa, responded to this reviewResponded 12 June 2018

Dear Debbie L Thank you for taking the time to write a review. I am glad you had a lovely visit to the spa. I am also happy to hear your daughter enjoyed her treatment and the facilities were to your liking. ESPA products are...More

Reviewed 27 March 2018

This spa is the worst I've ever been to. To be honest, the word 'spa' shouldn't even be used. The website is very misleading - do not be deceived! The facilities are absolutely awful - the steam room has a horrible smell, the plunge pool...More

Review collected in partnership with Radisson Blu Hotels
Thank Louisa S
PegasusSPA, Manager at Pegasus Health Spa, responded to this reviewResponded 12 June 2018

Dear Louisa S Thank you for taking the time to write a review. I would like to apologise that you did not enjoy your experience here at Pegasus. I am sorry that the facilities we provide were not of your liking, your comments have been...More

Reviewed 11 March 2018

Hi came a today 11/3/18, a Mother's Day treat from my daughter. I had half leg and foot scrub massage treatment, and my daughter had the full body scrub treatment, my masseuse wAs called Aphrodite, (no lie), she was really nice and Very good at...More

Date of experience: March 2018
Thank kamaldeep101
PegasusSPA, Manager at Pegasus Health Spa, responded to this reviewResponded 12 June 2018

Dear kamaldeep101 Thank you for taking the time to write a review. I am delighted to hear you had a good experience, especially as it was mothers day. I am pleased that Afrodita made your treatment enjoyable and i am happy to pass on your...More

Reviewed 7 December 2017

My wife and I visited the spa for massages and were looking forward to the experience. We used the steam room before we had to be collected from the relaxation room. But there was no clock in that area. Not wanting to be late, we...More

Date of experience: December 2017
Thank MJ_UK1
PegasusSPA, Manager at Pegasus Health Spa, responded to this reviewResponded 12 June 2018

Dear MJ_UK1 Thank you for taking your time to write a review. I can confirm that there is a clock in the wet spa facilities area but not in the relaxation room. I appreciate your comments regarding the timings of your treatment, this is something...More

Reviewed 15 September 2017 via mobile

5*review It is not like me to feel compelled to express my views and experiences but on this occasion I feel obligated, by the venue Pegasus and the workforce behind. Having recently spent a night away from home I found myself tempted into a spa...More

Date of experience: August 2017
2  Thank David G
PegasusSPA, Manager at Pegasus Health Spa, responded to this reviewResponded 20 September 2017

Dear David G, Thank you for taking the time to write us a review. I am glad you found our facilities to your liking and it is fantastic to hear your kind comments about Jemma. I will of course let her know. Hopefully this is...More

Reviewed 4 September 2017

I visited the spa last Monday (bank holiday), having booked it at the last minute and I'm pleased to say I was not disappointed at all - considering I spent half a day here. Upon arrival at the hotel, we were directed to the spa...More

Date of experience: August 2017
Thank Z26G
PegasusSPA, Manager at Pegasus Health Spa, responded to this reviewResponded 20 September 2017

Dear Zarine JMG, Thank you for taking the time to write a review. I am glad you enjoyed our facilities and I will pass on your kind comments to Simona. I appreciate your comment in regards to ensuring the wet area is mopped on a...More

Reviewed 13 August 2017 via mobile

I was in a near fatal car accident in 2010 which left me being unable to move for a year. I have since made a suitable recovery however, still have a number of problems with my back. As a result of this I require regular...More

Date of experience: July 2017
Thank Miss12S
PegasusSPA, Manager at Pegasus Health Spa, responded to this reviewResponded 20 September 2017

Dear Miss12S, Thank you for your kind words, I am so pleased that you found the massage beneficial. I will of course pass on your kind comments to Jemma. I look forward to seeing you very soon.

Reviewed 11 August 2017 via mobile

Had a spa treatment at the Pegasus Spa at heathrow Radisson. My therapist Simona was so good. Really friendly. I had an hour massage and didn't want it to end. The man on reception was so helpful in helping me choose what I wanted and...More

Date of experience: August 2017
1  Thank Getaway145130
PegasusSPA, Manager at Pegasus Health Spa, responded to this reviewResponded 20 September 2017

Thank you so much for your kind words. I will pass on your comments to Simona, I am very happy to hear you enjoyed your treatment. We look forward to seeing you again soon where hopfully you will have time to enjoy our facilities.

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Questions & Answers
Ask a question
Tristan S
13 September 2017|
AnswerShow all 3 answers
Response from PegasusSPA | Property representative |
The sauna and steam room are shared facilities.
0
Votes
vian1975
4 February 2015|
Answer
Response from DD611 |
average size, quite small. jacuzzi was small. and not working
0
Votes