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Review Highlights
Spa day

Went for a spa what a lovely relaxing day we had, we had lunch which was very nice, staff are so... read more

Reviewed yesterday
Denised207
,
Newcastle upon Tyne, England, United Kingdom
via mobile
FABULOUSLY RELAXING TIME

Myself and my daughter booked three treatments each. First time we have ever had anything like... read more

Reviewed 2 days ago
Lyn C
,
Durham, United Kingdom
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Traveller Overview
  • Excellent71%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible3%
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Suggested duration: More than 3 hours
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And Spa - Durham Eden Terrace, Durham DH1 2HJ, England
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+44 191 386 3666
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from US$ 331.94
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All reviews relaxation room deep tissue massage head massage afternoon tea amazing massage relaxing music relaxing massage swedish massage steam room and sauna full body nice relaxing day facial treatment mini facial chocolate massage neck and shoulders a lovely stay aqua aerobics
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Reviewed yesterday via mobile

Went for a spa what a lovely relaxing day we had, we had lunch which was very nice, staff are so friendly, we will visit again.

Date of experience: February 2019
Thank Denised207
Reviewed 2 days ago

Myself and my daughter booked three treatments each. First time we have ever had anything like this and it exceeded my expectations. Staff were lovely and friendly and made us feel welcome and relaxed. They were very professional. The treatments were amazing! The room environment...More

Date of experience: February 2019
Thank Lyn C
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded yesterday

Dear Lyn C, Thank you for your lovely review, I am so pleased to hear you enjoyed your day with us & enjoyed your treatments, We look forward to you returning :) Kind regards Michaela Hope Spa Manager

Reviewed 3 days ago via mobile

Spa day and overnight stay. Lovely massage, great facilities, comfy bed. We had a great time will return.

Date of experience: February 2019
Thank Claire A
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded yesterday

Dear Claire A, Thank you for your lovely review, I am glad you enjoyed your break with us and we look forward to seeing you again soon :) Kind regards Michaela Hope Spa Manager

Reviewed 4 days ago via mobile

From the moment we walked in, the staff were friendly, helpful and informative. The pool was a good size and there was also a jacuzzi, sauna and steam room to use. Our lunch was included with a great choice but the best part of the...More

Date of experience: February 2019
Thank Emma A
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded yesterday

Dear Emma A, Thank you for your feedback, I am glad you enjoyed your day with us and will pass your comments onto Demi. We hope to see you again :) Kind regards Michaela Hope Spa Manager

Reviewed 1 week ago via mobile

Fantastic service from entering the building to the treatments we had, sauna and swimming pool. Would highly recommend and will definitely visit again 👍🏻

Date of experience: February 2019
Thank Natalie E
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded yesterday

Dear Natalie E, Thank you for your feedback, I am glad you enjoyed your day with us, We hope to see you again in the future :) Kind regards Michaela Hope Spa Manager

Reviewed 1 week ago via mobile

I go to gym 4 times a week and have a wellness bundle where I get two deep tissue massages a month by a lovely therapist called Jade, highly recommend ! Everyone is so friendly, staff and customers, always greeting with a hello or goodbye,...More

Date of experience: February 2019
Thank Nurse7878
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 1 week ago

Dear Nurse7878, Thank you for your amazing review, I am thoroughly pleased to hear you love coming to our facilities. I am glad to hear your getting the benefits of your wellness bundle & will pass your comments onto Jade, See you again soon Kind...More

Reviewed 1 week ago via mobile

I went here with my nana for her birthday today. She seemed to have a lovely time and enjoyed her treatment. I also enjoyed the day and my massage. The cafe was a reasonable price. The only thing I could recommend was making the lanes...More

Date of experience: February 2019
Thank sarahwoods1653
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 1 week ago

Dear sarahwoods1653, Thank you for your feedback, I hope your Nana had a fantastic birthday! I am glad you both enjoyed your day with us, I will pass your suggestion onto the General Manager, Hope to see you again Kind regards Michaela Spa Manager

Reviewed 1 week ago

I booked a spa break with friends and wasn't disappointed. The offer included overnight stay, massage, unlimited use of the pool, jacuzzi, steam room, sauna and relaxation room. The staff were very helpful in both the spa and the hotel and it was a most...More

Date of experience: February 2019
Thank Linda F
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 1 week ago

Dear Linda F, Thank you for your fabulous review! I am thoroughly glad to hear you enjoyed your stay with us! We hope to see you again soon :) Kind regards Michaela Spa Manager

Reviewed 1 week ago via mobile

Booked through wowcher got 2 treatments each, full use of spa facilities & a free product! Enjoyed both treatments particularly the massage which got rid of a lot of my knots! Definitely recommend!

Date of experience: February 2019
Thank rachelcB9782RY
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 1 week ago

Dear rachelcB9782RY, Thank you for your feedback, I am glad to hear you enjoyed your treatments with us :) We hope to see you again soon Kind regards Michaela Spa Manager

Reviewed 2 weeks ago via mobile

Nadine and Sophie were absolutely excellent. Fully advise getting spa treatments here, so welcoming and friendly. Loved it

Date of experience: February 2019
Thank Sarah E
BannatyneSpaDurham, Manager at Bannatyne Health Club And Spa - Durham, responded to this reviewResponded 1 week ago

Dear Sarah E, Thank you for your lovely review, I am glad Nadine & Sophie looked after you & you enjoyed your treatments, We hope to see you again in the future :) Kind regards Michaela Spa Manager

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