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Austins Department Store

Closed Now: 11:00 AM - 3:30 PM
Open today: 11:00 AM - 3:30 PM
Review Highlights
Tea and scones

Good place to get a cuppa and a meal or cake You will find it get quite busy so be prepared to wait... read more

Reviewed 4 October 2018
Paul D
Great range, fair prices and really good customer service

Popped in just to have a look around the kitchen/dining department. Found a couple of things that... read more

Reviewed 17 July 2018
Mike W
Paignton, United Kingdom
Read all 43 reviews
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Traveller Overview
  • Excellent64%
  • Very good25%
  • Average9%
  • Poor2%
  • Terrible0%
Travellers talk about
“scones”(4 reviews)
“the kitchen”(2 reviews)
Closed Now
Hours Today: 11:00 AM - 3:30 PM
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6 Courtenay Street, Newton Abbot TQ12 2DU, England
+44 1626 333444
Reviews (43)
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All reviews scones tea and coffee the kitchen for sale tustin clothing cafe shopping plymouth furniture
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1 - 10 of 43 reviews
Reviewed 4 October 2018

Good place to get a cuppa and a meal or cake You will find it get quite busy so be prepared to wait a little while.

1  Thank Paul D
Reviewed 17 July 2018

Popped in just to have a look around the kitchen/dining department. Found a couple of things that I've been looking for and that I've not seen anywhere else. The price was excellent and so was the customer service from Tash. Nice place to shop, and...More

1  Thank Mike W
Reviewed 3 July 2018

Recently visited Austins department store and was unimpressed with the attitude and unwelcoming response from the staff.I think Austins has lost its way a little.

1  Thank love22shop
AustinsNewtonAbbot, Manager at Austins Department Store, responded to this reviewResponded 6 July 2018

We are very sorry to hear of your experience - when convenient to you, please contact the store on 01626 333444 to arrange to come into store for a coffee with Trevor Boobyer - (Store Director)

Reviewed 6 June 2018

Great little department store set across a number of locations in central Newton Abbot. In general, NA is very poor for shopping (as is Torquay - go to Exeter, Totnes or Plymouth instead), but Austins does have some good quality brands in store - White...More

Thank Borf
Reviewed 29 May 2018 via mobile

Coffee out of a machine and tasteless. Both scones (plain and cheese) were stale. Coffee shop was clean and tables cleaned as soon as people left. Won’t return.More

Thank Bob P
AustinsNewtonAbbot, Manager at Austins Department Store, responded to this reviewResponded 1 June 2018

Many thanks for taking the trouble to comment on your recent visit to our coffee shop, and we are very sorry that you had a poor coffee break with us. We have a variety of coffee strengths available from our Melitta bean to cup coffee...More

Reviewed 8 May 2018 via mobile

This is an excellent department store. So often I have trailed round Exeter looking for a special outfit only to be disappointed but then I fall back on Austin's in my home town and wondered why I bothered looking anywhere else. Traditional service but modernised...More

Thank Elizabeth T
Reviewed 16 February 2018

We were in this store shopping and decided to have a snack. The scones looked very appetizing. Although tasty they were unfortunately very crumbly, so as soon as you tried to put any butter on them they just broke up; such a shame. Tea and...More

Thank b0sw0rth60
Reviewed 14 October 2017

Austins is really the only big department store in Newton Abbot. A beautiful old architectural building with lots of attached town history. It is right in the centre and is typical of old department stores everywhere. Lots of different departments and worth a stroll around.

Thank 66jaybee
Reviewed 4 September 2017 via mobile

Austins men's wear department made my shopping experience with my partner and his son and his Dad a real treat! I simply sat whilst they browsed themselves. Found the exact items they were looking for. Great store right in the middle of our town. A...More

Thank MissDrCE
Reviewed 30 August 2017 via mobile

..... on a sunny bank holiday alone in Newton Abbot (while my husband attended a business meeting), I wandered through the small town of Newton Abbot, almost all the shops were closed, and after having wandered round Waterstones and bought a couple of books I...More

Thank pippap36
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Questions & Answers
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Sandra T
7 September 2018|
Response from AustinsNewtonAbbot | Property representative |
Hello Sandra we can confirm that it is just the Jacques Vert Group Concessions, who have gone into administration that are closing down and in sale with in Austins Department Store.