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Ashford Designer Outlet

Closed Now: 10:00 AM - 8:00 PM
Open today: 10:00 AM - 8:00 PM
Review Highlights
Love the outlet

The outlet has a great variety of shops , we can always get parked even without going to the... read more

Reviewed 30 August 2018
Jade V
via mobile
Spudulike - A really pleasant surprise!

Went to Ashford Outlet on Bank Holiday Monday and was looking forward to having lunch in Wagamama’s... read more

Reviewed 29 August 2018
Walshy153
,
Canterbury, United Kingdom
via mobile
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Certificate of Excellence
What Makes It Special
Find your favourite brands at up to 60% off, all year round. Within our beautiful settings you'll find cafes, restaurants, a children's play area and over 80 boutiques. Our wide range of stores include iconic fashion brands such as Abercrombie &...More
Closed Now
Hours Today: 10:00 AM - 8:00 PM
Suggested duration: More than 3 hours
Traveller Overview
  • Excellent36%
  • Very good41%
  • Average17%
  • Poor3%
  • Terrible3%
Travellers talk about
“food court”(105 reviews)
“ralph lauren”(83 reviews)
“pizza express”(56 reviews)
Contact
Kimberley Way, Ashford TN24 0SD, England
Website
+44 1233 895900
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Reviews (1,094)
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41 - 50 of 1,023 reviews
Reviewed 2 September 2018 via mobile

Parking is not free anymore!!! Nominal £1 for 4 hours which isn’t bad but still!! Are there real bargains to be had here, I’m not so sure, save your petrol and go to main shops or look online. If you feel you still want to...More

Date of experience: September 2018
1  Thank Mustang127
Reviewed 31 August 2018

This is a great outlet but due to development work being undertaken till 2019, very little in way of restaurant choices plus children's playpark no longer there, very frustrating when take granchildren there.More

Date of experience: August 2018
Thank kabjeffrey890
Ashford_Outlet, Guest Services at Ashford Designer Outlet, responded to this reviewResponded 5 September 2018

Good Afternoon, Thank you for the review! We are sorry to hear that you had a disappointing experience. As you probably noticed we are currently undergoing a development. Once this has been completed, we will have added 50 new luxury brands, 6 new restaurants, a...More

Reviewed 30 August 2018 via mobile

The outlet has a great variety of shops , we can always get parked even without going to the overflow car park , will be great when the extension is completed next year with more shops , The service is each shop is always good...More

Date of experience: August 2018
Thank Jade V
Ashford_Outlet, Guest Services at Ashford Designer Outlet, responded to this reviewResponded 5 September 2018

Hello, Thank you for taking the time to review. We hope you had a great day visiting. We hope you decide to come back and visit us again soon. Kind Regards, Guest Services.

Reviewed 29 August 2018 via mobile

Went to Ashford Outlet on Bank Holiday Monday and was looking forward to having lunch in Wagamama’s or Pizza Express. However, as we got round to each of the restaurants, the queues were out of the door, no tables and literally heaving! Quite disappointed, we...More

Date of experience: August 2018
Thank Walshy153
Ashford_Outlet, Guest Service Advisor at Ashford Designer Outlet, responded to this reviewResponded 29 August 2018

Good Evening, Thank you so much for a fantastic review about Spud-U-Like. I have passed these comments over to the Store Manager. We hope you had a great visit and we look forward to welcoming you back again soon. Kind Regards, Guest Services

Reviewed 28 August 2018 via mobile

Visited this place on bank holiday monday. Was excited as the shops sounded all good with nike sketchers clarks gap lindt etc but when we actually got there traffic was nightmare parking was even worse although £1 for 4 hrs not bad. Shops were busy...More

Date of experience: August 2018
Thank Kalsoomaqil
Ashford_Outlet, Guest Service Advisor at Ashford Designer Outlet, responded to this reviewResponded 29 August 2018

Good Evening, Thank you for taking the time to share with us your comments. We appreciate your feedback. From 2019 there will be 50 new luxury and premium brands for you to enjoy. We also have a new car park being built by ASDA with...More

Reviewed 28 August 2018 via mobile

Most of the shops are so overcrowded and you are constantly being pushed and shoved by other rude shoppers. The staff that I've come across are lovely; but because of all the construction works it's too crowded to even go into a shop because there...More

Date of experience: August 2018
Thank Molly J
Ashford_Outlet, Guest Relations Manager at Ashford Designer Outlet, responded to this reviewResponded 28 August 2018

Hi Molly, We are sorry to hear about your experience. It was particularly busy over Bank Holiday weekend. As part of our centre expansion we’re creating space for 50 new luxury and premium brands, an exciting children’s play area, a brand new food piazza and...More

Reviewed 27 August 2018

Lovely shopping centre like the circle way it's set up,clean tidy went back for a second go whilst we were staying in the area.

Date of experience: August 2018
Thank sarafrancesnaomib
Ashford_Outlet, Guest Relations Manager at Ashford Designer Outlet, responded to this reviewResponded 28 August 2018

Hello, Thank you for taking the time to review. We hope you had a great day visiting. We hope you decide to come back and visit us again soon. Kind Regards, Guest Services.

Reviewed 25 August 2018 via mobile

Loved coming here that much we came twice and spent more then what we were supposed to a great range off shops for children & adults some shops were being built but didn’t disappoint the shopping experience as we went into loads of shops anyway...More

Date of experience: August 2018
Thank 2018ReidC
Ashford_Outlet, General Manager at Ashford Designer Outlet, responded to this reviewResponded 27 August 2018

Good Afternoon, Thank you for writing a great review! We are so glad that you love visiting us and enjoy our selections of brands we currently have. As you mentioned, we are in the process of building some new brands. Once the expansion has been...More

Reviewed 19 August 2018

Sadly this is less 'Designer' than 'Outlet' - the usual mish mash of shops found on any British high street, selling the usual mish mash of cheap fashion items. Even the restaurants are uninteresting, Macdonalds, Pizza Express etc, etc. So, if you are actually looking...More

Date of experience: August 2018
3  Thank ken68thecaterhamkid
Ashford_Outlet, Guest Relations Manager at Ashford Designer Outlet, responded to this reviewResponded 22 August 2018

Good Morning, Thank you for taking the time to share with us your comments, we appreciate your feedback. From 2019 there will be 50 new luxury and premium brands for you to enjoy. We’re looking forward to announcing what brands are joining us soon, so...More

Reviewed 15 August 2018 via mobile

Has a good range of shops from Ralph Lauren to the body shop. Good prices and are extending soon to have even more shopsMore

Date of experience: August 2018
2  Thank M1572BXalicem
Ashford_Outlet, Guest Service Advisor at Ashford Designer Outlet, responded to this reviewResponded 18 August 2018

Good Afternoon Alice, Thank you for writing a great review! We are so glad you had a lovely day out and enjoyed our selections of brands we currently have. Once the expansion has been completed, we will have added 50 new luxury brands, 6 new...More

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Questions & Answers
Ask a question
RLT1969
24 November 2018|
AnswerShow all 4 answers
Response from Jason P | Reviewed this property |
Not as yet still working 9n it
0
Votes
Louise C
1 November 2018|
AnswerShow all 2 answers
Response from 69Wanderlust | Reviewed this property |
I second above answer. However, it is worth checking with the Customer Service Dept. I know that other outlets (Bicester Village Shopping) offer prams for small dogs, so shoppers can either the shop with their beloved dogs.
0
Votes