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Airparks Luton - DO NOT USE! The people that work here are disrespectful chimps! We’d have been better leaving our car on the side of the road and hoping for the best!!!! We came back to our recently new car to find it had been...More
We arrived back to Luton Airport last night, following our directions(from Holiday Extras) to the Shuttle Bus at Bay No. 17 , to go to our car at the Airparks Parking. Not only is there NO Bay No. 17, the bays are alphabetical, so no...More
meet and greet car parking service there is no customer service of meeting and greeting no courtesy shown at all from the members of staff towards my stay with them totally rude unhelpful and lacking in professionalism. I would not rate this service to anyone...More
We used Swift Meet and Greet at Luton as we had an early flight and a late return. On the surface of it everything went well. However, we returned home to FOUR parking fines for our car whilst we were away. A lot of stress...More
My car was damaged on pick up.
2 weeks after I first contacted Swift I am still no further on with getting any information let alone compensation for the damage.
The customer service is very poor.
I will not use this company again.
absolutely the worst experience of my life and i am a frequent flyer !!!! a group of 11 people in 2 cars , we got to this back street warehouse where cars are parked bumper to bumper down the side of a unit, even at...More
Swift meet and greet parking at Luton need to sort their act out.
Everything was fine on the way out. The parking at Luton is rather confusing at the moment which is not a their doing. On the return, however, once we had a luggage,...More
Dropped off my car without a hitch. On return I rang as instructed and was told my car would be 20 - 25 minutes. It wasn’t.
I rang again to check what the delay was and was told it would be another 15 minutes. It...More
I don't think it is worth paying for this service instead of normal parking. It's quite a long walk to Swift's pick up point anyway and then I had to wait even though I had texted and phoned as soon as my aircraft landed. By...More
I rang as per the instructions, upon leaving baggage area. Walked to the multi storey car park, and waited , and waited - asked the staff, who said my car will be there soon. After 20 minutes, I rang the number again to be told...More