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The Bannatyne Spa

50 Kingstown Road, Carlisle CA3 0AD, England
+44 1228 406830
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Review Highlights
Relaxing Maasage and Facial

i had two treatments, the 25 min back, neck and shoulder massage, which was very relaxing, the... read more

Reviewed 2 weeks ago
Anna M
,
Carlisle, United Kingdom
via mobile
Fantastic

I’ve had a few treatments from Darcy, and have always came away feeling relaxed and great!! The... read more

Reviewed 3 weeks ago
corrinajar
,
Lockerbie, United Kingdom
via mobile
Read all 80 reviews
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Overview
  • Excellent74%
  • Very good16%
  • Average2%
  • Poor3%
  • Terrible5%
Travellers talk about
“relaxation room” (17 reviews)
“water beds” (9 reviews)
“great massage” (6 reviews)
Open Now
Hours
Hours Today: 6:30 AM - 10:30 PM
LOCATION
50 Kingstown Road, Carlisle CA3 0AD, England
CONTACT
Website
+44 1228 406830
Top Selling Tours & Activities in and around Carlisle
from US$ 33.70
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from US$ 33.70
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Reviews (80)
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All reviews
"relaxation room"
in 17 reviews
"water beds"
in 9 reviews
"great massage"
in 6 reviews
"scalp massage"
in 4 reviews
"spa experience"
in 3 reviews
"pool facilities"
in 3 reviews
"health club"
in 3 reviews
"spa staff"
in 2 reviews
"steam room sauna"
in 2 reviews
"swedish massage"
in 2 reviews
"relaxing spa day"
in 2 reviews
"neck and shoulders"
in 2 reviews
"deep tissue"
in 2 reviews
"questions were answered"
in 2 reviews
"full body"
in 2 reviews
"spray tan"
in 2 reviews
"feel very welcome"
in 3 reviews
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1 - 10 of 80 reviews

Reviewed 2 weeks ago via mobile

i had two treatments, the 25 min back, neck and shoulder massage, which was very relaxing, the therapist applied the right amount of pressure and concentrated on the areas asked for. The second treatment was a facial, again very relaxing and after the treatments i...More

Thank Anna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I’ve had a few treatments from Darcy, and have always came away feeling relaxed and great!! The rest of the staff are very helpful and your made to feel very welcome by everyone! I had a facial tonight, which was amazing, so thank you so...More

Thank corrinajar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

If you're applying for this job be aware that you have to literally be perfect during the training as they have no time to train you properly or even take you on for a few treatments for a while and then get you trained for...More

1  Thank Doglover95x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 5 weeks ago

Booked for my girlfriend's birthday, and was our first spa experience. We were made to feel very welcome and comfortable by the friendly staff. Facilities were very clean and the staff very professional. We had a swedish leg, back, neck and shoulders massage which was...More

Thank adamson20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 4 weeks ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2018

We went to have a couple of massages and both massages were fabulous my husband wanted a massage to work on his shoulder which he has been having a problem with and I wanted a massage purely for relaxation and they were both exactly what...More

Thank harvey14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 4 weeks ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018 via mobile

Amazing massage and facial with Darcy. Would highly recommend and will definitely be back soon. Thanks so much!! XxMore

Thank Karen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 4 weeks ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018 via mobile

I have visited Bannatynes Carlisle for a number of treatments and always leave very happy. The staff are so friendly and professional. Special mention to Bronwyn , who has done all my treatments, she's exceptional! I will definately book again here.More

Thank Francesca N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 10 May 2018

Dear Francesca, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable treatments with us. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018

I booked in for the deep tissue bamboo leg massage and it was great. I had not had this type of massage before, but my masseuse Bronwyn was brilliant and listened to what I needed and put me at ease. The massage is painful, but...More

Thank ColMethven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 10 May 2018

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable Treatment with us. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2018 via mobile

Booked for me and the mrs, Spa was on a main road so weren’t very impressed. Spa area downstairs consisted of a pool, 2 ‘jacuzzis’ steam room and sauna. Not the best facilities in comparison to what we have experienced previously at Woodlands and Ribby...More

Thank brucey782018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 8 May 2018

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. I am sorry to hear that your Spa Day did not meet your expectations on this occasion, however glad you enjoyed your treatments. At Bannatyne Spa we constantly strive to to improve...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2018 via mobile

My sister and I came for a spa day for 2. Excellent value for money. 2 brilliant massage treatments and use of the swim facilities. Loved the relaxation room. Afternoon tea included. A lovely day would love to visit again soon.More

Thank ema654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 8 May 2018

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Belitacan
1 June 2016|
Answer
Response from rebecca p |
No, not a Hotel. Some Bannatyne Spas are attached to Bannatynes Hotel, but the Carlisle one is a spa and fitness centre/Gym.
0
Votes
Lauren2297
28 June 2015|
Answer
Response from rebecca p |
If you’ve booked a spa day you get to use the facilities all day.
0
Votes
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