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Review Highlights
Beautifully presented afternoon tea.

We were treated to an afternoon tea at this local hotel. Its definately a place where ladies meet... read more

Reviewed 29 April 2018
Conor b
via mobile
Spa day treat

Booked New Hall as a surprise spa day treat for the wife. Lovely day with good facilities... read more

Reviewed 16 October 2017
Paul W
via mobile
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Traveller Overview
  • Excellent33%
  • Very good18%
  • Average18%
  • Poor20%
  • Terrible11%
Travellers talk about
Please use B76 1PH for directions to the hotel. The spa at New Hall Hotel & Spa, Sutton Coldfield, Birmingham, is designed to create the perfect space for wellbeing and relaxation. You can create and customise the ultimate spa break or spa day in...more
Walmley Road | New Hall Hotel & Spa, Sutton Coldfield B76 1PH, England
+44 845 272 7577
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All reviews relaxing spa day neck and shoulder massage spa team health and safety reasons treatment rooms delicious afternoon tea negative comments bacon lovely surroundings fifteen minutes reception staff lovely hotel swimming pool full body massage sauna scrub breakfast
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1 - 10 of 60 reviews
Reviewed 3 October 2018 via mobile

What a lovely hotel. Right from the very moment we arrived we were warmly welcomed and looked after right until the moment we left, nothing was too much trouble for any of the staff. The room was beautiful and so comfortable, we were also allowed...More

Thank KiaoraAotearoa
Reviewed 29 July 2018

The hotel website says now its your turn to feel like royalty.. we felt anything but during our afternoon tea to celebrate my sister's birthday! We had high expectations of a wonderful afternoon tea here, but the customer service we received ruined the afternoon. We...More

2  Thank CWMK100
Reviewed 29 April 2018 via mobile

We were treated to an afternoon tea at this local hotel. Its definately a place where ladies meet up to chat being either locals guests or just recovering from a session at the adjoining health club. The afternoon tea is as you would expect. Raised...More

Thank Conor b
Reviewed 8 April 2018 via mobile

After booking this treat for our friend we were all so disappointed. I have visited and stayed at New Hall a few times and felt sure this would be a lovely treat. After booking and having to confirm details in advance the group arrived at...More

1  Thank Jelleybaby2015
Reviewed 28 March 2018

On Monday 26th March 2018, I took my friend Jackie out for a ‘Spa Day’ as her Birthday Gift from my husband and Myself. It was Jackie’s actual Birthday today and she was 60 years young. We went to the ‘New Hall Hotel & Spa’...More

4  Thank Carol B
Reviewed 14 November 2017

My friend won a spa day for 2 - thanks New Hall. Had a lovely day, in particular all the staff were lovely. Paige was very professional in the dining room, Eisha did my treatments and was lovely, my friend said that Becky from the...More

Thank 701claireu
Reviewed 21 October 2017 via mobile

I went with my sister and Mum for a spa day, masssage and afternoon tea. The place itself is absolutely beautiful, stunning building and grounds. The spa is small, a small hotel pool with a sauna, steam room & jacuzzi. It wasn’t overly busy so...More

Thank LeanneLoveridge
Reviewed 16 October 2017 via mobile

Booked New Hall as a surprise spa day treat for the wife. Lovely day with good facilities. Treatment was great and very relaxing. There was a 2 course meal included that was great. Good portions and nice restaurant. The grounds are really pleasant too... staff...More

Thank Paul W
Reviewed 24 September 2017

This was a celebration of a friends special birthday. We were greeted well on arrival. Following the serving of the drinks, it went a downhill. The sandwiches were served on ordinary plates - not well presented. There was an un equal amount of them for...More

1  Thank josie444
Reviewed 5 September 2017

I recently had the 'champagne spa day' here with me friend and thoroughly enjoyed our day out together. The facilities are a little dated however these are due to be upgraded in the coming days. The treatments were really good (we both opted for the...More

Thank Suzi B
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