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Oslo Visitor Centre

Open Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
Review Highlights
Very helpful

Collected our Oslo passes. Friendly service, great English. Situated in the hall next to the... read more

Reviewed 1 week ago
katianakate
via mobile
Very Helpful

I came to Oslo two years ago and staff were very helpful. When I returned this week, the service... read more

Reviewed 2 weeks ago
Global08681297751
via mobile
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Traveller Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“central station”(24 reviews)
“free wifi”(12 reviews)
About
We are the official Tourist Information Office in Oslo. We are located by the Central Station, inside newly refurbished Ostbanehallen. We can help you with the Oslo Pass: your ticket to museums, transport, activities in Oslo. Tickets for local...more
Open Now
Hours Today: 9:00 AM - 6:00 PM
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Suggested duration: < 1 hour
Contact
Jernbanetorget 1 | Inside Østbanehallen, Oslo 0154, Norway
Website
+47 23 10 62 00
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Reviewed 1 week ago via mobile

Collected our Oslo passes. Friendly service, great English. Situated in the hall next to the station. The tear off maps are really handy. We used ours to navigate public transport everywhere.

Date of experience: December 2018
Thank katianakate
Irene P, Front Office Manager at Oslo Visitor Centre, responded to this reviewResponded 6 days ago

Hello, Thank you so much for your kind feedback. We are happy to hear you found our visitor centre helpful and our staff friendly. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards Oslo Visitor Centre

Reviewed 2 weeks ago via mobile

I came to Oslo two years ago and staff were very helpful. When I returned this week, the service and information were excellent. Nice to see consistency over time. A big thanks to Ida for helping me sort out my travel and hotel plans.More

Date of experience: November 2018
Thank Global08681297751
Irene P, Front Office Manager at Oslo Visitor Centre, responded to this reviewResponded 2 weeks ago

Thank you for your much appreciated feedback. We will forward your comments to Ida. We are happy to hear that she helped you with good information and gave you useful suggestions for your visit. We hope you enjoyed your stay in Oslo! Welcome back any...More

Reviewed 7 November 2018

Very considerate and helpful people. Great place to pick up my Oslo Daily place-saved us a lot of money!More

Date of experience: September 2018
Thank JRM10009
Irene P, Front Office Manager at Oslo Visitor Centre, responded to this reviewResponded 8 November 2018

Hello, Thank you for your much appreciated feedback. We are happy to hear you found our staff helpful. The Oslo Pass gives you free entry to more than 30 museums and attractions, free travel on all public transport, free walking tours, discounts on sightseeing and...More

Reviewed 9 October 2018

Knowledgeable, friendly people with excellent English. Good maps etc. We had no wait in line but traveled off-season so don't know how it is in summer.

Date of experience: September 2018
Thank Herring
Irene P, Front Office Manager at Oslo Visitor Centre, responded to this reviewResponded 12 October 2018

Hello, Thank you so much for your kind feedback. We are happy to hear you found our visitor centre helpful and our staff knowledgeable. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards Oslo Visitor Centre

Reviewed 4 October 2018

We got a number and waited our turn to buy our Oslo Pass. We also got great direction how to get around town and don't forget to pick up a map that shows all the bus, ferry and tube locations.More

Date of experience: October 2018
Thank odetojoyjj
Irene P, Front Office Manager at Oslo Visitor Centre, responded to this reviewResponded 5 October 2018

Hello, Thank you for your much appreciated feedback. We are happy to hear you found our visitor centre helpful. The Oslo Pass gives you free entry to more than 30 museums and attractions, free travel on all public transport, free walking tours, discounts on sightseeing...More

Reviewed 26 September 2018

The staff here are helpful, friendly, multi-lingual and knowledgeable. They offer a great service. You can purchase a City Pass here--covers rail, tram, bus and includes most museum admission.More

Date of experience: September 2018
Thank Richard W
Irene P, Front Office Manager at Oslo Visitor Centre, responded to this reviewResponded 27 September 2018

Hello, Thank you for your much appreciated feedback. We are happy to hear you found our visitor centre helpful. The Oslo Pass gives you free entry to more than 30 museums and attractions, free travel on all public transport, free walking tours, discounts on sightseeing...More

Reviewed 26 September 2018

Get a number. Located on the corner of the building of the train grand central station, visit here before anything else. Take a number for queueing. I was thankful that is what I did. They give you all your options whether you are here for...More

Date of experience: September 2018
Thank Indiana_Jonesse
Irene P, Front Office Manager at Oslo Visitor Centre, responded to this reviewResponded 26 September 2018

Hello, Thank you for your much appreciated feedback. The Oslo Pass gives you free entry to more than 30 museums and attractions, free travel on all public transport, free walking tours, discounts on sightseeing and special offers in some restaurants and shops. As you mentioned,...More

Reviewed 19 September 2018

Open and welcoming with tickets needed in lots of languages, 3 ladies helping and keeping the small line moving and everyone seems happy when leaving.

Date of experience: September 2018
Thank Michael A
Irene P, Front Office Manager at Oslo Visitor Centre, responded to this reviewResponded 20 September 2018

Thank you for your much appreciated feedback. We are happy to hear you found our visitor centre helpful. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards

Reviewed 16 September 2018 via mobile

This information center is housed in the Central Train station complex. You take a numbered ticket and wait for your number to be called. We bought tickets for the S-bane there and also got information about where to get tickets and board the Oslo to...More

Date of experience: August 2018
Thank Mmarymomm
Irene P, Front Office Manager at Oslo Visitor Centre, responded to this reviewResponded 17 September 2018

Hello, Thank you for taking the time to review us. We are glad to hear you found our visitor centre helpful. We hope you had a great time in Oslo and welcome back any time. Oslo Visitor Centre – VisitOSLO

Reviewed 6 September 2018

Waited 40 mins just to pick up Oslo pass tickets ordered online. Que was full of old people asking a million questions all of which the answers could be found online or in leaflets/on tablets provided at the center. One group of the elderly spent...More

Date of experience: September 2018
Thank SmithyMJ
Irene P, Front Office Manager at Oslo Visitor Centre, responded to this reviewResponded 7 September 2018

Hello, thank you for your appreciated feedback. Queues can get rather long in the summer season or when cruise ships are docked in town, but we do our best to see to all our customers. As well as staff working behind our information desk, we...More

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Questions & Answers
Ask a question
chocolateisgoodcag
19 April 2018|
AnswerShow all 6 answers
Response from Irene P | Property representative |
Hello, thank you for contacting us. The HOHO bus does not stop close to the Botanical Garden unfortunately, you have to take the subway from the central station to Tøyen. As an alternative, you could walk from the cruise... More
1
Vote
Dagmarav30
19 July 2017|
AnswerShow all 3 answers
Response from ClaudioR3096 | Property representative |
Hi The Oslo Pass includes free entrance to museums and free public transport within zones 1 & 2 (which includes transport to Drøbak, a popular destination outside of Oslo). The pass also includes free access to private... More
2
Votes
Germangirl22
12 November 2016|
AnswerShow all 7 answers
Response from Yuri S | Property representative |
No, the Oslo Pass is valid for public transport in zone 1 and 2 and gives you free entrance to all the major museums in Oslo. Feel free to visit Oslo Visitor Centre for tips and assistance.
1
Vote
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