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Certificate of Excellence
Traveller Overview
  • Excellent59%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“tourist office”(56 reviews)
“book tours”(19 reviews)
“souvenir shop”(9 reviews)
About
Welcome to Visit Tromsø, the Tromso Tourist Information Centre. We look forward to help plan your stay and offer extensive knowledge of the area. Our knowledgeable hosts speak many languages. You can book activities, car rental, accommodation and...more
Contact
Kirkegata 2 | Pb 311, Tromso 9008, Norway
Website
+47 77 61 00 00
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Reviews (1,373)
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836 results
Traveller rating
503
189
86
37
21
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LanguageEnglish
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503
189
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21
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All reviews tourist office book tours souvenir shop northern lights dog sledding whale watching queue tourists postcards norway activity reindeer arctic aurora
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1 - 10 of 836 reviews
Reviewed yesterday

Visited Tromso 2 years ago when the tourist office was so very easy to find and in an central location, This time took us over 3 hours as no outside signage for the office, and it is in fact in the upper level of the...More

Date of experience: December 2018
Thank Kate N
Reviewed yesterday

We were looking for some excursions even though we had plenty reserved. We were looking for some snow excursion, but we were unlucky as we did go a week before the winter came out in tromso. The guy who was in the tourist information, he...More

Date of experience: November 2018
Thank Luca P
Reviewed 1 week ago

it is the best shop and info centre we booked our whale safary there but their recommended restaurantwas a horrible experience. i could give them 5 stars if they remove that.

Date of experience: November 2018
Thank info882
Reviewed 1 week ago

Sarah was helpful and cheerful and a pleasure to work with. We enjoyed the spa fjord tour and another fjord tour with lunch.

Date of experience: November 2018
Thank jean n
Reviewed 2 weeks ago

The tourist information is located within the Prostneset port building and offers many information, some souvenirs and tour booking services. Staff is kind and friendly and it takes a lot of waiting.

Date of experience: November 2018
Thank kr0elle
Reviewed 2 weeks ago via mobile

Friendly and professional staff. The can help you almost all the tours and trips of Tromsø even if you decide to take a trip at the last moment. Easy to reach.

Date of experience: November 2018
Thank Jenan2000
Reviewed 2 weeks ago via mobile

This is a well organized tourist info point. You get a number and the staff then helps you with a smile. They also have some souvenirs which you can buy. They close at either 5 or 6.

Date of experience: November 2018
Thank AEAreviewer
Reviewed 3 weeks ago

Lots of helpful information, a little slow service, you can also buy bus tickets here, get a free map and they will help with booking excursions.

Date of experience: November 2018
Thank kellermanfan
Reviewed 3 weeks ago via mobile

Very helpful staff guided us through options for booking tours so we got the most out of what we wanted to achieve. Useful to have if you're unsure.

Date of experience: November 2018
Thank marthiex
Reviewed 4 weeks ago

Starting point for our Essential Tromso: Historical Walking Tour. Bernard our guide was very knowledgeable and a lovely introduction to some of the City's historic places and its people.

Date of experience: November 2018
Thank aandgclark
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Questions & Answers
Ask a question
677avanis
25 November 2018|
AnswerShow all 3 answers
Response from kr0elle | Reviewed this property |
I recommend you google „polar day“. That will answer your question on the Northern Lights. As for whales: Yes, you could see some. But it‘s always a question of luck.
1
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Jas C
16 August 2018|
AnswerShow all 3 answers
Response from Davethetraveller47 | Reviewed this property |
Hi, it would be difficult to advise on your question as there is likely to be heavy snow at the time you are going. The bus services from Tromso are good and regular but it would be best to check with the tourist information... More
2
Votes
989janez
23 March 2018|
AnswerShow all 6 answers
Response from 721LisaB721 | Reviewed this property |
There is a regular bus from the port in Tromso to the airport. Great service and very easy. Takes about 10/15 minutes. We used the bus to travel to/from Tromso and the airport.
2
Votes