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Casino Wien

Kaerntner Strasse 41 | Palais Esterházy, Vienna 1010, Austria
+43 1 51248360
Website
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Review Highlights
Very Small and Smokey

After reading reviews, we decided to try our luck in Vienna at the Casino Wien. We knew what to... read more

Reviewed 17 October 2017
JayJayByrd
,
Denver, Colorado
Great evening with my friends

Awesome Food and entertainment great drinks. funny games. Superb location. Unique interior design!!!

Reviewed 15 October 2017
Michael P
via mobile
Read all 154 reviews
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Casino Wien is located at Palais Esterházy, the oldest building on the famous Kärntner Strasse right in the heart of Vienna, just a few steps away from St. Stephen's Cathedral. Our casino boasts a perfect combination of historical elegance and contemporary design. The Jackpot Cafe on the ground floor creates a relaxed, casual atmosphere. On the upper floors, our guests will find an elegant world of salons with an exceptionally stylish interior: the casino on the first floor radiates an elegant British club atmosphere, with Roulette, Black Jack and other games creating extreme excitement. At the Cercle Bar, we serve freshly mixed cocktails and more. On the second floor, the Ovale & Chinese Salons boast a variety of gaming machines. Moments of pleasure and culinary delights at the highest level can be experienced in the Red & Grey Salons of the Casino Restaurant Vienna.
  • Excellent51%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible9%
Travellers talk about
“slots” (2 reviews)
“european” (3 reviews)
Opens in 12 min
All hours
Hours Today: 9:00 AM - 4:00 AM
LOCATION
Kaerntner Strasse 41 | Palais Esterházy, Vienna 1010, Austria
Inner City
CONTACT
Website
+43 1 51248360
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Reviews (154)
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1 - 10 of 34 reviews

Reviewed 17 October 2017

After reading reviews, we decided to try our luck in Vienna at the Casino Wien. We knew what to wear to make sure we were allowed on the upper floors. Getting in is easy. You pay $27 Euros (can pay with card) and get $30...More

Thank JayJayByrd
Casino_Wien, Manager at Casino Wien, responded to this reviewResponded 4 weeks ago

Dear JayjayByrd, thank you for your feedback and your stay at Casino Wien. Casino Wien is located in an old historic Viennese palace, so space is a little limited. But in total we still are offering our guests more than 1.600 m2 of gaming and...More

Reviewed 15 October 2017 via mobile

Awesome Food and entertainment great drinks. funny games. Superb location. Unique interior design!!!

Thank Michael P
Casino_Wien, Manager at Casino Wien, responded to this reviewResponded 16 October 2017

Dear Michael P, thank you very much for your great feedback! We are very happy that you and your friends had a superb evening at Casino Wien. We hope to see you again soon! Best regards, Julia Steiner Marketing & Sales Manager

Reviewed 6 October 2017 via mobile

So having read a few reviews we were looking forward to the casino visit. Don't be fooled by the wonderful facade. Staff are unhelpful and almost non existent. It was our first time and yet she did not explain re the floors and the machines...More

Thank Sophia P
Casino_Wien, Manager at Casino Wien, responded to this reviewResponded 9 October 2017

Dear Sophia P, we are very sorry that you did not enjoy your stay at Casino Wien. Please be sure that best service quality and friendliness of our staff to our guests is most important to us. We will forward your feedback to improve our...More

Reviewed 20 July 2017

First we had Dinner at the Casino Restaurant, that is..... see separate review of the restaurant. I am not a serious Gambler , but once or twice a year I like to have a wonderful evening in the Casino with my wife and have some...More

Thank KPM112013
Casino_Wien, Manager at Casino Wien, responded to this reviewResponded 24 July 2017

Dear KPM112013, thank you that you took some time to review us on Tripadvisor and thank you for the lovely feedback about our croupiers. We are also particularly proud of their professional skills and we will gladly pass on your commendation to them. We really...More

Reviewed 11 May 2017

The Casino was simply amazing not only on the outside but inside. We were treated like royalty and will gladly go back again.More

Thank eddickson2
Casino_Wien, Manager at Casino Wien, responded to this reviewResponded 6 June 2017

Dear eddickson2, thank you so much for your nice feedback! We are happy that you enjoyed your evening at Casino Wien and hope to see you again soon - then maybe we achieve the full 5 points ;-) Best regards from Vienna, Julia Steiner (Marketing...More

Reviewed 27 March 2017 via mobile

Me and wife wanted to have some fun in out last night in vienna so we chose this casino... at reception we were asked if we want to go for tables or machines which machines was our choice. Although I told that it was our...More

5  Thank LastStepOnTheRoad
Casino_Wien, Manager at Casino Wien, responded to this reviewResponded 29 March 2017

Dear LastStepOnTheRoad, we are very sorry for your bad experience at Casino Wien and please believe us, that no one recommended you our beautiful area upstairs is very unusal. The ground floor is definately just a gambling spot with no dresscode. Upstairs we offer two...More

Reviewed 14 March 2017

This casino was in the heart of the city in a historic building. We've visited Jackpot Cafe. No dress code and a lot of slot machines placed. Cigarette smoking was the negative thing about this placeMore

Thank ENTsinan
Casino_Wien, Manager at Casino Wien, responded to this reviewResponded 16 March 2017

Dear ENTsinan, thank you very much for your feedback to our Jackpot Cafe at the ground floor. You are right, most of the area is smoking area, but there are also slot machines in non smoking areas. In the upper floors we have bigger non-smoking...More

Reviewed 21 December 2016 via mobile

It is, for me, always unpleasant to publish a negative critic. So let me start with the positive aspects – the very friendly staff, from the beginning to the tables. Here we are talking about a gambling casino with Black Jack and roulette tables. It...More

1  Thank derreisende28
Casino_Wien, Manager at Casino Wien, responded to this reviewResponded 22 December 2016
Google Translation

Sehr geehrte/r derreisende28, vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie bei uns freundlich betreut wurden und...More

Reviewed 18 October 2016

An average casino in terms of tables, but good atmosphere. People are very friendly, though most didn't know English. There are 3 floors, with the table son the bottom floor shutting at night. Can get very smoky sometimes.More

Thank Mikeshdattani
Casino_Wien, Manager at Casino Wien, responded to this reviewResponded 20 October 2016

Dear Mikeshdattani, thank you very much for your review. Indeed the Jackpot Cafe on the ground floor is mostly smoking area, but in the upper floors we also have non-smoking gaming areas. Our opening hours are at the Jackpot Cafe (ground floor, no dresscode!) from...More

Reviewed 10 August 2016

As far as European casinos go, this is one of the best I've been to. We went directly up to the second and third floors, so didn't experience the "not fancy" section downstairs. Entrance is 30 euros, which you get back in chips. You also...More

1  Thank erazsicxela
Casino_Wien, Manager at Casino Wien, responded to this reviewResponded 12 August 2016

Dear erazsicxela, thank you so much for this lovely feedback! We are so happy that you enjoyed your evening at Casino Wien and that you liked our interior which we redesigned last year. Concerning the dresscode you were absolutely right, the motto is "smart casual"...More

Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Nearby Restaurants
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194 reviews
.02 km away
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.08 km away
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.09 km away
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Nearby Attractions
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St. Anna's Church
119 reviews
.07 km away
Ask a question
Questions & Answers
lydiawongy
2 July 2017|
Answer
Response from Casino_Wien | Property representative |
Dear Lydiawong, thank you for your question. Due to security reasons it is not possible to store luggage (trolley, bags,...) at our cloakroom. Thank you for your understanding! Best regards, Casino Wien Team
0
Votes
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Lim3
30 March 2016|
Answer
Response from Casino_Wien | Property representative |
Hello Lim3! We are really looking forward to your visit at Casino Wien in May. We have two gaming areas: In the ground floor (Jackpot Cafe) there is no dresscode, but you will find there just slot machines and only a few... More
0
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LavendonMike
9 June 2015|
Answer
Response from Casino_Wien | Property representative |
Dear Mr. Griffiths! Thank you very much for your request. The next Saturday on 13th of June we only offer 1 cashgame table from 8.00 p.m. with € 100,- buy-in (blinds 2/5). More information you will find on our website. We... More
0
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