Reykjavik Escape
Reykjavik Escape
4.5
About
Live and interactive escape game, where groups of 2-5 try to escape the room within 60 minutes. Situated in central Reykjavik.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


4.5
215 reviews
Excellent
147
Very good
38
Average
16
Poor
5
Terrible
9

Emilie_y_y
Guernsey, UK4 contributions
Jan 2024 • Couples
We did the Bank Heist escape room. We normally love escape rooms, and enjoy trying out a new one when we're on holiday - but we still need a clue or two to keep us moving! We hit a bump about 20 minutes in, and requested help on the clue phone several times, but got no response until 55 minutes in (with five minutes left to play), so spent half our time there bored and frustrated. Ironically, the only thing that kept us moving for a while was that the host hadn't got rid of the previous team's working, and they'd cracked one crucial clue we hadn't! Perhaps you'd be fine if you can manage without clues. However, some of the puzzles were also poorly designed - we were able to use one key to open a box it was not designed for (and not its original box) - so even the best puzzle solvers are likely to hit a dead end or two. I should say that at 55 minutes the host finally responded to us, and offered us extra time "as there'd been an issue with the clue phone"; but the quality of support improved for one minute when he noticed us at our wits end, and then immediately fell away again. We cut our losses and gave up. A really disappointing experience.
Written 31 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

callum m
1 contribution
Dec 2023 • Couples
We booked to the ESCOBA escape room and was not the best experience. As we walked into we was not greeted and asked to wait for another group to arrive to follow rules - this other group was for another room and were not English speaking so the rules and game info was given twice.

Once finished we entered the room to start the game, we was told to Message on the phone in the room for help, when we got to a hold and needed help our first few messages were ignored so we tried to call this was then declined. Later we received a call and was given the clue, at this point we was quite disappointed. Another hold we asked for help by call again as we this was the way to get through to them - on the call we was told "can I call you back in a minute I am just busy sorting something" this was from our host! Three minutes later we receive the call. On the phone the attitude was not appropriate and made this experience terrible.

Lastly towards the end of the game out codes/ clues didn't match up as the wrong padlocks were not working or they was not working right and very very stiff.

We would not recommend this and most certainly would not be going back again!
Written 30 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ray M
3 contributions
Sept 2023 • Family
Our family enjoyed another Escape room while on vacation. The Scientist had some challenging puzzles and well laid out story line. It was a 2nd Generation escape room and we were able to complete it in 32 minutes without any clues. Had a lot of fun working together and solving these puzzles.
Written 30 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your positive review.
Written 6 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Snorri JE
3 contributions
May 2023 • Family
The experience was alright although shaded by the fact that a fault in one of the room's puzzles prevented us from solving it.

However, we noticed afterwards that our group was overcharged which in and of itself doesn't matter, but after getting in contact with Reykjavik Escape, they (their CEO) have acknowledged their error but seem to be ignoring our multiple emails now. This kind of customer service really colors the overall in experience in bad light making this a place I would not recommend.
Written 8 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Snorri, we are sorry to hear about this. We would like to apologise for this. Was this matter resolved?
Written 6 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jasipen
San Diego, CA49 contributions
Jul 2021 • Friends
I love escape rooms and did the “Dollhouse” which was challenging but winnable!
Truly the staff really made the experience for use especially THELMA. Huge shout out to her! She was so kind, explained everything well and willing to help us no matter the question.

Definitely recommend for a good time !
Written 23 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michael M
Corvallis, OR11 contributions
May 2021
What a great time! The room was well thought out and executed, and while there were just the two of us, it could have still been beaten if we hadn't missed an obvious clue. And the hosts are excellent, very friendly and helpful. When you're in Reykjavik, find some time to do one of these rooms!
Written 25 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ayla Rogerson
3 contributions
Feb 2020 • Couples
We arrived at Reykjavík Escape yesterday at 12pm for the first escape of the day and it did not disappoint! The staff were very informative & friendly. The room was slightly outdated but we still had a great time. Unfortunately we didn’t escape but there’s always next time!
Written 29 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MaQ
2 contributions
Nov 2019 • Couples
The rooms (Taken & Scientist) look basic/outdated, though the escaping is still fun. Because of a mistake in our first room (due to a technical problem) we got offered to do a second room. Very nice of the staff!
We enjoyed it a lot but compared to our few escaperoom experiences back home (Netherlands) the setting was very basic
Written 30 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

turasoir1
Donegal, Ireland130 contributions
We booked this as a family fun activity for a rainy day in Reykjavik and it was anything but ! The assistant forgot to give us one essential item to enable us solve the puzzle - a torch ! We were using the light from the mobile phone and it was extremely stressful as someone had to swipe the screen every 10 seconds. When we got into the second room, it was impossible to see the hidden clues without a torch, and it was only then, with 15 minutes left that we had to call the help button and the assistant realised he had not given us the necessary torch.

Even with the torch, the final clue may possibly make sense in Icelandic, but it is very unclear and confusing in English. This needs to be rewritten.

Overall, what was meant to be fun activity ended up being stressful. This is not what you need on holidays. They offered us a voucher to come back, however as we were leaving the next day, this was useless. I asked to speak with a manager who agreed to a refund. At least they had the professionalism to agree to this.
Written 30 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DanCairns
York15 contributions
Oct 2019
My wife and I have completed nearly 20 Escape Rooms now with varying quality, and this is one of the better ones.

The Mafia room was well laid out with a good mix of puzzles and a few nice surprises (which I won't mention here).

It was relatively expensive for an Escape Room, but no more inflated than the rest of Reykjavik prices compared to the UK. There is a 20% off voucher in the tourist coupon books that many places have (cafes, hotels etc) so if you can find one of these it'll save you about £10.
Written 22 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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