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Iceland Travel - Day Tours

Skogarhlid 12, Reykjavik 105, Iceland
+354 585 4357
Website
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Review Highlights
Tour was fabulous, but organisation was poor

We went on a six day Geysers & Volcanoes tour, and the actual tour was just outstanding. However... read more

Reviewed 1 week ago
colmac53
,
Sydney, Australia
island pure nature

last month we did the amazing tour across the wilderness 13 days: beautiful places, perfect tour... read more

Reviewed 1 week ago
simona t
,
reggio emilia
Read all 230 reviews
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Overview
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Iceland Travel is the leading Travel Company, Tour operator and DMC in Iceland. We offer a wide range of high quality services for travelers and travel agents from all over the world. We organize various vacation packages, tours and activities, as well as planning conferences, events and incentive programs.
  • Excellent76%
  • Very good16%
  • Average3%
  • Poor2%
  • Terrible3%
Travellers talk about
“blue lagoon” (32 reviews)
Suggested Duration: More than 3 hours
LOCATION
Skogarhlid 12, Reykjavik 105, Iceland
CONTACT
Website
+354 585 4357

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Reviews (230)
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1 - 10 of 208 reviews

Reviewed 1 week ago

We went on a six day Geysers & Volcanoes tour, and the actual tour was just outstanding. However the coordination of the tour company left a lot to be desired. Insufficient information before leaving for Iceland. No information, as promised, at hotel upon arrival, actual...More

Thank colmac53
Freyja K, Service Marketing Expert at Iceland Travel - Day Tours, responded to this reviewResponded 1 week ago

Hi there, Thank you very much for your review, we appreciate it. It's great to hear how much you enjoyed your time in Iceland. I'm sorry to hear that the travel agency in Australia did not give you the correct travel information. We will do...More

Reviewed 1 week ago

last month we did the amazing tour across the wilderness 13 days: beautiful places, perfect tour guide helga, perfet group, nice accomodations and dinners; perfect organization before the departure, iceland guest are very professional! blue lagoon is a must . the only negative point is...More

2  Thank simona t
Freyja K, Service Marketing Expert at Iceland Travel - Day Tours, responded to this reviewResponded 1 week ago

Hello, Thank you for your review, we appreciate it. I'm delighted to hear how much you enjoyed our Across the Wilderness tour and how great Helga and the group were. It's so important on group tours like this one. It's also very good to know...More

Reviewed 2 weeks ago

Booked a tour but got some questions before we went (very simple questions) but the customer service person Gunnar we talked to was completely just avoiding answering our question directly. To SIMPLIFY, the conversation basically went like this: I: Is this an apple or a...More

Thank Crescent B
Freyja K, Service Marketing Expert at Iceland Travel - Day Tours, responded to this reviewResponded 1 week ago

Hi there, Thank you for your review. I am very sorry to hear about your experience of our customer service. This is not how our travel experts usually handle phone calls and not the service we want to provide. We would appreciate it if you...More

Reviewed 2 weeks ago

We did the circle tour through Iceland Travel during early June. Our guide, Julia, was excellent and the tour bus was comfortable. All accommodations were very good. We got a good overview of the many sites in Iceland. We landed at Keflavik airport very early...More

Thank rsundstrm
Freyja K, Service Marketing Expert at Iceland Travel - Day Tours, responded to this reviewResponded 2 weeks ago

Hello, Thank you for your review, we appreciate it. It's great to hear how much you enjoyed your tour with us. It's good to know that the accommodations were good and the bus comfortable and we're thrilled to hear that Julia was excellent on the...More

Reviewed 2 weeks ago

Iceland is an amazing place to visit, but be careful who you book your trip with. We booked the Arctic Iceland self drive tour with Iceland Travel, meaning they booked a car and hotels for us, along a route with suggested attractions. We encountered two...More

2  Thank Howard C
Freyja K, Service Marketing Expert at Iceland Travel - Day Tours, responded to this reviewResponded 2 weeks ago

Hi there, Thank you for your review, we appreciate the feedback. It's great to hear that you enjoyed the destination. We are sorry to hear about your experience. We strive to make the best road trips for our travelers, however, driving in Iceland often involves...More

Reviewed 3 weeks ago

We took two activities through Arctic Adventure which were great! The Monster Truck to Thorsmork Valley is awesome and the Midnight Sun Quads was an unforgettable experience! Both Sio and Kris (with a K please!) were great, thank you for making our trip a fantastic...More

1  Thank AdriannaZuga
Freyja K, Service Marketing Expert at Iceland Travel - Day Tours, responded to this reviewResponded 3 weeks ago

Hi there, Thank you for your review, we appreciate it. It's wonderful to hear how much you enjoyed your activities and that the guides did such a good job. We hope to hear from you again for your next Iceland adventure. Best regards, Freyja

Reviewed 3 weeks ago via mobile

Many beautiful sites to see and a knowledgeable tour guide. Not timely confirmation or any tips about the stay (such as international calling, what to pack,etc.) Upon arrival to hotel our transfer to hotel never showed up. No one at information booth at airport to...More

Thank Becky R
Freyja K, Service Marketing Expert at Iceland Travel - Day Tours, responded to this reviewResponded 3 weeks ago

Hey there, Thank you for your review. It's great to know that you enjoyed the sights on the Volcanoes and Glaciers tour and it's good to hear that the guide was knowledgeable, our guides play a very important role on our tours. It sounds like...More

Reviewed 4 weeks ago

My wife and I, together with my daughter and her boyfriend were scheduled for a week long tour (Geysers, Glaciers and Waterfalls). Just a week before we were due to travel, we found out that my wife had ro have an emergency operation, which prevented...More

1  Thank jph1441
Freyja K, Service Marketing Expert at Iceland Travel - Day Tours, responded to this reviewResponded 4 weeks ago

Hi there, Thank you so much for your review, we appreciate it. It's wonderful to hear how much your daughter and her boyfriend enjoyed their time in Iceland and how good service you got from our great travel experts, they are outstanding. I have already...More

Reviewed 4 weeks ago

We LOVED, LOVED, LOVED our recent Golden Circle tour with Nice Travel booked through Viator! Our guide was very knowledgeable and fun to spend the day with. This tour gives you a very wide variety of landscape and scenery to travel through, I was riveted...More

1  Thank Julie S
Freyja K, Service Marketing Expert at Iceland Travel - Day Tours, responded to this reviewResponded 4 weeks ago

Hi there, Thank you for your review. I'm glad to hear how much you enjoyed the Golden Circle tour where you get to see some of Iceland's highlights in one day with variety in the landscape and it's great to know that the guide did...More

Reviewed 5 weeks ago

I traveled to Iceland for business and was so fortunate to be able to stay on a few extra days and do a week-long tour of Iceland. The self-drive tour was perfect for us as we usually travel on our own and like the freedom...More

2  Thank Isabella V
Freyja K, Service Marketing Expert at Iceland Travel - Day Tours, responded to this reviewResponded 4 weeks ago

Hi there, Thank you so much for your great review. It's wonderful to hear how much you enjoyed your self-drive tour of Iceland and I'm very glad to know that you liked the accommodation and that everything worked smooth with the car rental and the...More

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Ask a question
Questions & Answers
Steven Y
13 January 2017|
Answer
Response from Freyja K | Property representative |
Hi there and thank you for your question. Yes, you can certainly have a package for a week. Which kind of package were you thinking about? We have escorted group tours, self-drive tours and short-break packages. Please... More
0
Votes
shannonjakes
21 August 2016|
Answer
Response from Simon P | Reviewed this property |
A lot depends on where and how you want to dine. If you are on a shoestring budget, shop at the local supermarkets (Bonus and 10-11) to buy bread, cheese, vegetables, etc. If eating out, be prepared to shop around. The... More
0
Votes
Valocolor
18 August 2016|
Answer
Response from Nadia_Asg | Property representative |
Hi Valocolor, We are a booking agency but operate escorted tours. We do require payment up front, 20% deposit at time of booking and the remaining balance 4 weeks prior to arrival. This gives you the opportunity to get... More
0
Votes