Diamond District
Diamond District
3.5

Top ways to experience Diamond District and nearby attractions

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  • Antwerpen-Centraal Station • 6 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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3.5
3.5 of 5 bubbles431 reviews
Excellent
122
Very good
117
Average
129
Poor
41
Terrible
23

kurt p
2 contributions
5.0 of 5 bubbles
Jan 2020
Geretti is professional , experienced , trustworthy with a large selection of diamonds with great advice and excellent value for money. What do you need more ;) If you plan to visit better to send a mail before to book an appointment. So they prepare everything you need. And you receive the coffee and cookees ;)
Written 28 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lets travel
London, UK6 contributions
1.0 of 5 bubbles
Nov 2019
My boyfriend and I attempted to buy an engagement ring there and only came to realisation how stupid we were. There is no re-fund policy, no receipt, and they find various ways of tricking you into thinking you got a good deal while you were not. So be extra careful when you make a purchase especially when you are a U.K. or U.S. customer who are used to getting your consumer rights protected.

Long story short, not only we did not manage to get the ring we want that day. Having attempted to cancel the transaction after not getting the goods and not able to inspect it on the day, the shop keeper threatened to sue us by sending us a legal letter after we returned home. We had to seek legal opinions to make him go away!! It was the most horrific shop experiences i ever had.

We went to the shop across the street of Antwerp Central (De Keyserlei 72/A) but please do not think that is the only shop that might trick tourists. There are certainly many people who are doing good business but the question is, how you find them when you are just a tourist?
Written 19 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BevJA
Gainsborough, UK41 contributions
5.0 of 5 bubbles
Jul 2024 • Family
We visited for the afternoon as part of a trip that we took to the Netherlands. We only had a few hours so we decided to go to the DIVA museum to learn about and see the diamonds and all things sparkly which was very interesting and full of bling. We then had lunch in one of the squares near the beautiful cathedral. If we more time we would have done more exploring and visited the cathedral but hopefully we will go back sometime.
Written 22 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Raintree_Thailand
Bangkok, Thailand4,206 contributions
2.0 of 5 bubbles
Nov 2022
Considering that Antwerp is world-famous for diamond cutting and sales, I expected more. Just a bunch of chaotically organized jewelry shops near the train station. Seemed to raise my internal red flags about scams and tourist traps.
Written 24 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cat La La S
Sydney, Australia72 contributions
5.0 of 5 bubbles
Jan 2020
Lots of diamond shops to choose. The design, the cutting and the choices are enormous. Highly recommended to diamond lovers, especially those are going to marry, engage or to give a surprise to your another half.
Written 17 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

T M
3 contributions
1.0 of 5 bubbles
Jun 2023 • Couples
I agree with other reviews. Just jewellery stores. If you want to buy for your partner... maybe worth a visit but if something goes wrong or it's a fake it's a long trip back to fix it. Would be cool if they had a museum that showed origins of the industry to now and how they were cut even if they used another material for demo purposes.
Written 17 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GabrielM66
Vienna, Austria82 contributions
2.0 of 5 bubbles
Aug 2012 • Friends
Are you considering buying a diamond or diamond jewelry in Antwerp? Well, think twice!
First, you must know that diamonds are the most common precious stones and they are in fact very, very common. Therefore, their price should be much lower than what it is, but because of well conducted marketing as well as a very tight control of the diamond market, the prices are kept artificially up. There are rumors that the large diamond retailers are stockpiling large quantities of diamonds just to prevent them for reaching the market, and so to keep the prices up.
Second, you must know that only high quality diamonds are somehow rare, thus intrinsically valuable, but they are almost undistinguishable from ordinary diamonds for the undiscerning eye. Moreover, almost all jewelry with preset diamonds on sale in the numerous shops in Antwerp are set with low to best case medium quality diamonds. Thus they are of very little value.
Third, you must be aware that all diamond merchants know their business extremely well. They will never sell you anything unless they make a fine profit from it. That's why, when trying to buy diamonds or jewelry in their shops they will invariably ask lots of questions like: are you buying it for yourself, or is it a gift; is it to wear, of for investment; how much money do you want to spend; etc.? All these questions serve them to get a better picture of you and how much are you prepared to spend so they can charge you accordingly. It is called "first type/degree price discrimination." So no matter how good seems the deal they are offering you, in the best case scenario you will be offered a price just a little bit less inflated than you may have initially.
Fourth, please be aware they know that you are in Antwerp just for a short visit and very unlikely to ever return. Therefore, they will try to get the maximum rip-off from you as you are a one time buyer and not a treasured returning customer. In this line, most of them will offer no money back guarantee and will only provide you with a hand-written warranty certificate that is worth less than the paper it is written on. During one of my many visits in Antwerp, a friend of mine insisted to buy herself a diamond ring since she felt she could get a better deal than at home. So when I was busy sorting some personal problems, she went into a shop and bought a diamond ring. Since the ring was a little too small, the shopkeeper had it sent to be adjusted to her finger. She paid for it but then, when the ring came back it was cracked. Not only that the shopkeeper refused to give her money back, but he also denied that the ring was broken. Meanwhile I returned and made a huge scandal in front of the shop that drew a lot of attention, so other shopkeepers fearing for the bad publicity for their shops, gathered there and pressured our shopkeeper to have the ring fixed. No way to get the money back! In the end we got the ring crudely repaired and remained with a very bad taste from this experience. When my friend got home, she had her ring valued by a trusted jeweler and it turned out that she paid about 40% more than what she would have paid at home for a similar ring! The shop where this happened is right in the train station and is called "Golden Dream" - but for us it was rather a golden nightmare. Meanwhile, I spoke to a Belgian police officer in Antwerp and he told me that there are many cases like ours and "no money back" is the standard practice in Antwerp's jewelry stores. Unfortunately, these cases don't fall into the responsibility of the police but to the customer protection and fair trade organization. And since most of the unhappy customers are in Antwerp just for a brief time, they don't have the time and nerve to go through all the bureaucratic hassle of filing a complaint.
In conclusion:
1. Better buy a diamond or diamond ring from a trusted jewelry store at home, and make sure they have a "money back" policy (I personally checked the prices for loose diamonds in USA and found them to be significantly lower than in Antwerp).
2. If you still think you may get a better deal in Antwerp, avoid at any cost the shops in the area around the train station.
3. Do not buy jewelry with preset stones, but opt for separate stones, always accompanied by a certificate issued by one of the recognized international organizations (GIA, IGI or HRD). No certificate, NO BUY!
4. If you want the stone mounted in Antwerp, make sure you witness the whole mounting operation, so the jeweler cannot switch your stone with a much cheaper one.
Written 19 August 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rachel W
Western Ireland, Ireland13 contributions
1.0 of 5 bubbles
May 2012 • Couples
I spend months designing my engagement ring, and after months of emails between all the relevant jewellers I decided to go with Philippe Harold. He couldnt have been more helpful UNTIL he received the deposit. Then what was daily conversations stopped! We flew over to him and even when we arrived we rang him, no answer. We text him asking where exactly his store was. No answer!!! We finally found the store. He was extremly cold towards his customers. I received my ring, and we then asked about wedding bands. So we ordered our wedding bands there and then. He asks you before you arrive to bring cash. On arrival he then asked us to take out our phones in front of him and delete all trace of him from the phone. He then sent us away with my ring, and with no paperwork, not even a receipt. This goes in the post. Stupidly, we were so shell shocked we went along with it.

He measured my partners finger, and we placed our order. The ring arrived one size TO SMALL, and the width was TOO NARROW. This sparked a nasty bitter email conversation between us, starting by him telling us "You got what you ordered". How could we? He measured my partners finger, not me!! He stated we need to return the ring. Which we did, registered mail. He confirmed he received it and after weeks of agreeing he agreed to refund us "when his accountant has time" (ONLY after us threatening legal action)!! A few days later he said the refund had been issued. That was 4 months ago! Since then, we have been emailing every other day as no refund was made. He told us "Sort out this problem yourselves". Nice hay!! So, this left us with no choice. We contacted Visa. They needed the refund transaction code. Philippe Harold refused point blank to give this to us! Quite clear at this stage he had never made the refund. This was 4 months on!! Visa then couldnt help, as they needed that code. So, We then contacted the police in Ireland. They couldnt help. Antwerp police said we would have to fly over! So finally, I contacted my solictor.

We sent a final email to Philippe Harold, advising him that Police, Fraud departments, Visa and now Solicitors were involved as he would not provide us with the refund authorisation code that was needed. This was 2 days ago. Today .... 4 MONTHS LATER - we received our refund.

It has left a nasty bitter taste of what should have been the happiest moment of a girls life to get engaged. My friends have dealt with Joe Katz and said he could not have been better!! Whereas, Philippe Harold not only wanted to KEEP OUR RING & KEEP OUR MONEY, he also kept insulting our intelligence with comments like "Tell your partner to check her mentality". Clearly he thought we wouldnt chase up our refund, and he most certainly didnt like the fact that we did!

I cannot tell anyone enough, STAY CLEAR. The stress is not worth it. A good diamond can be found in any of the 5 registered jewellers in Antwerp. You may save something like 100euros by going to someone like Philppe Harold, but look what happens when you do.....!!!!

The most UNPROFESSIONAL, ignorant, nasty character I have ever met. A TOTAL DISGRACE to his business and those in the diamond business.

All of the above can be proved with emails between both Philippe Harold and myself.
Written 7 November 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mamojan
15 contributions
1.0 of 5 bubbles
Apr 2014
On recommendation of family who bought jewelery at Emerald, my husband and I decided to buy my engagement ring there. We didn't know anything about diamonds back then so we tought it was normal to get such a great deal. We got a 2 carat allegedly flawless diamond for € 7.000!! We started at € 30.000, and after bargaining for a good hour we ended up taking the 'flawless' diamond ring home for € 7.000. Back home we did some research on diamonds, yes I know we should have done that earlier..stupid stupid. We decided to appraise my ring (in Germany where we live). The results were shocking. The diamond wasn't worth one single €. It wasn't a diamond at all. We were told it was made of waste material. With a couple of male family members we went back to the store and got our money back. This store is a joke and poor tourists are easy targets/victims.
Please take note: if something is too good to be true, it's probably not true!
Written 5 January 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mickdelaney2002
4 contributions
1.0 of 5 bubbles
May 2012 • Couples
Avoid at all costs. Philippe Harold can not help you enough until money changes hands after that he will not reply to e mails of take your calls. On the day i arrived to Antwerp he would not even answer his mobile to give me directions.

After i spent a large amount of money on the engagement ring we decided as we were there we to also purchase the wedding bands Philippe measured me and ordered the ring which had to be paid in full for before leaving, when the ring arrived it did not fit. And it was no way near the thickness we agreed on.

Philippe Harold insisted that is did fit and that it was our problem and not his. He became quite abusive twords my partner via e mail and after 30-40 e mails Philippe Harold finally agreed to take the ring back and send a refund.

When we sent the ring back Philippe Harold said he had sent the refund, after a month we still had not recieved the refund, he first insisted he sent it then refused to send it. He cut off all comtact and was determined to keep the ring and the money. I had to threaten to contact the tax enforcement agency and send an e mail to the Antwerp Diamond Jewellers Association to finally get the refund.

It took over 4 months to receive our money back which only came because we reported him to the Antwerp Diamond Jewellers Association. It is not worth the stress to be dealing with such an arrogant and incompetent and unprofessional person. There are many fine jewelers in Antwerp but Philippe Harold is not one of them.
Written 28 February 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Diamond District (2024) All You Need to Know BEFORE You Go (with Photos)

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