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Zurich Tourist Information - Offizielle Stadtfuhrungen

Bahnhofhalle | Zürich Hauptbahnhof, Zurich 8001, Switzerland
+41 44 215 40 00
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US$ 25.76*
and up
Zurich Old Town Walking Tour
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Zurich Tourism Tourist Information - your own personal information center. Zurich Tourism would be happy to provide you with tourist information and answer any questions you may have about the city and region of Zurich. Furthermore the Tourist Information sells tickets (ZurichCARD, Swiss Travel System tickets, single entries to Zoo Zurich, Swiss Museum Pass, event tickets of Starticket and Ticketino), provides a range of souvenirs and brochures. The wide range of services includes booking hotels, organize guided city tours or excursions and arrange tour-guide hostesses, supporting programs and special trips (bus, tram, boat).
  • Excellent66%
  • Very good26%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“tourist office” (17 reviews)
“walking tour” (22 reviews)
Closed Now
All hours
Hours Today: 8:30 AM - 7:00 PM
Suggested Duration: 1-2 hours
LOCATION
Bahnhofhalle | Zürich Hauptbahnhof, Zurich 8001, Switzerland
CONTACT
Website
+41 44 215 40 00

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Reviews (451)
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1 - 10 of 188 reviews

Reviewed 2 days ago

I loved the tour - it was great to see places I never would have seen otherwise. The old city of Zürich is really different to what I thought it would be.

Review collected in partnership with this attraction
Thank Shona G
Zürich T, Tourist Information Team at Zurich Tourist Information – Offizielle Stadtfuhrungen, responded to this reviewResponded yesterday

Thank you very much for your great feedback and rating. We are very happy to hear that you loved our tour! We hope you enjoyed your stay in Zurich and we look forward to welcome you soon again. Yours sincerely, Johanna, Zürich Tourismus

Reviewed 5 days ago

This is a great tour that gives you just enough information about the important highlights of Zurich. We enjoyed our stroll around the town and learned some interesting information about the history of Zurich and it's buildings. Our guide was very informative. We took the...More

Review collected in partnership with this attraction
Thank llp324
Zürich T, Tourist Information Team at Zurich Tourist Information – Offizielle Stadtfuhrungen, responded to this reviewResponded 2 days ago

Thank you very much for your feedback. We are very greateful for any kind of inputs. So we may constantly improve our services. We are very happy to hear that you explored unknown areas of Zurich with our tour guide and enjoyed the informations about...More

Reviewed 2 weeks ago

The staff was great in helping us get a hiking map so that we could do the Wanderweg around the Zurichsee. We did 5 of the 9 legs in 3 days of hiking. They were also very helpful with information on getting the train to...More

Thank Ilalovestotravel
Zürich T, Tourist Information Team at Zurich Tourist Information – Offizielle Stadtfuhrungen, responded to this reviewResponded 2 days ago

Thank you very much for your feedback. We are very glad to hear that you were happy with our service and that you found what you were looking for. We hope you enjoyed your stay in Zurich and we look forward to welcome you soon...More

Reviewed 3 weeks ago

This info centre was well stocked with booklets/maps and general info. The staff were particularly helpful, and their suggestions for walking tours were great, we were able to book for later that day, meeting point out the front which was great for us as we...More

Thank sneezydownunder
Zürich T, Tourist Information Team at Zurich Tourist Information – Offizielle Stadtfuhrungen, responded to this reviewResponded 3 weeks ago

Dear sneezydownunder Thank you very much for your feedback. We are delighted to hear that you were happy with our services and our team. Looking forward to welcome you soon again in Zurich. Yours sincerely, Ester, Zürich Tourismus

Reviewed 3 weeks ago

They were very helpful in giving us directions and maps to the Old City. Could speak English well, a bonus.

Thank grumorf
Zürich T, Tourist Information Team at Zurich Tourist Information – Offizielle Stadtfuhrungen, responded to this reviewResponded 3 weeks ago

Dear grumorf Thank you very much for your feedback. We are glad to hear that you were happy with our services and our team. We hope we will be able to welcome you to Zurich again in the future! Yours sincerely, Ester, Zürich Tourismus

Reviewed 6 September 2017

The Zurich Tourist information are very knowledgable they don't rush you and explain everything in detail.More

Thank Maria4444442
Zürich T, Tourist Information Team at Zurich Tourist Information – Offizielle Stadtfuhrungen, responded to this reviewResponded 19 September 2017

Thank you very much for your feedback. It is important to us since we always aim to improve our service. We are also very glad to hear that you found our staff helpful and knowledgeable. We hope you enjoyed your stay and hope to welcome...More

Reviewed 6 September 2017

Had planned to visit the National Museum for our last couple of hours before catching our plan but unfortunately it was closed on a Monday! Went across the road to the tourist information place to ask for suggestions but only had 1,5 hours left by...More

Thank carronbrae
Zürich T, Tourist Information Team at Zurich Tourist Information – Offizielle Stadtfuhrungen, responded to this reviewResponded 19 September 2017

Thank you very much for your return information. We are glad about customer feedbacks, so we may improve our services constantly. We hope to welcome you soon in Zurich again! Yours sincerely, Ester, Zürich Tourism

Reviewed 5 September 2017

We visited this tourist information office twice during our most recent visit to Zurich. On both occasions, the office was extremely busy. One of our visits was in the mid-morning and the other was in the early evening. The office is located just off the...More

Thank BigHugh51
Zürich T, Tourist Information Team at Zurich Tourist Information – Offizielle Stadtfuhrungen, responded to this reviewResponded 19 September 2017

Thank you for your feedback and description of our Tourist Information. We are glad that you found our staff helpful. We are looking forward to welcome you soon again in Zurich. Yours sincerely, Ester, Zürich Tourismus

Reviewed 4 September 2017

Staff in the info office (in the main train station) were helpful and knowledgable. I once had to wait 5 - 10 minutes. I walk with a limp, and I hold on to a (manual, folding) wheelchair for support. I can go up and down...More

Thank Alastair_Farrugia
Zürich T, Tourist Information Team at Zurich Tourist Information – Offizielle Stadtfuhrungen, responded to this reviewResponded 19 September 2017

Thank you very much for your feedback. We love to hear that you liked our walking tour and found our staff helpfull at the tourist information at Zurich HB. We are glad to welcome you soon again in Zurich. Yours sincerely, Ester, Zürich Tourismus

Reviewed 31 August 2017 via mobile

Great staff. Loads of ideas and information. Nice printed ideas and help on what makes more sense. Truly worth visiting before you start your stay in zürich. So much to do in zurich do better stay a bit longer :)

Thank FredGR
Zürich T, Tourist Information Team at Zurich Tourist Information – Offizielle Stadtfuhrungen, responded to this reviewResponded 19 September 2017

Thank you very much for your feedback. We are glad that you found our staff great and the informations provided worth visiting our Tourist Information. We are looking forward to welcoming you soon again in Zurich. Yours sincerely, Ester, Zürich Tourismus

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Questions & Answers
Phillip C
14 June 2017|
Answer
Response from Zürich T | Property representative |
Grüezi Philip Thank you very much for your message. Unfortunately we don't have public chocolate workshops. I can recommend you the sunset boat tour on the lake Zurich or the chocolatetour through Zurich. You will find more... More
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iltravelling
23 March 2017|
AnswerShow all 5 answers
Response from Zürich T | Property representative |
Hello again, I think you mean for Interlaken Region, right? Do you wish to be in this Region the whole time? If so there is a Special ticket. For more informations please visit this link (you will have to copy... More
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