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Zurich Tourism

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Address: Bahnhofhalle | At the Main Railway Station, Zurich 8001, Switzerland
Phone Number: +41 44 215 40 00
Website
Today
08:30 - 19:00
Closed now
See all hours
Hours:
Sun 09:00 - 18:00
Mon - Sat 08:30 - 19:00
Recommended length of visit: 1-2 hours
Description:

Zurich Tourism Tourist Service - your own personal information center....

Zurich Tourism Tourist Service - your own personal information center. Zurich Tourism would be happy to provide you with tourist information and answer any questions you may have about the city and region of Zurich. Furthermore the Tourist Service sells tickets (ZürichCARD, Swiss Travel System tickets, single entries to Zoo Zürich, Swiss Museum Pass, event tickets of Starticket and Ticketino), provides a range of souvenirs and brochures. The wide range of services includes booking hotels, organize guided city tours or excursions and arrange tour-guide hostesses, supporting programs and special trips (bus, tram, boat).

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US$ 25.32*
and up
Zurich Old Town Walking Tour
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TripAdvisor Reviewer Highlights

Read all 313 reviews
Visitor rating
  • 88
    Excellent
  • 36
    Very good
  • 8
    Average
  • 4
    Poor
  • 2
    Terrible
Nice tour at the old part of the city, more historical details would be more than welcome

The Zurich guided tour was good. Rosita our guide was nice, polite, ready to answer our questions. the best part is that you have the opportunity to walk at the historical part of... read more

4 of 5 bubblesReviewed 2 weeks ago
kokrits
,
Zurich
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313 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Zurich
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

The Zurich guided tour was good. Rosita our guide was nice, polite, ready to answer our questions. the best part is that you have the opportunity to walk at the historical part of Zurich and have a flair about it's history. I think though from the historical aspect the tour was a bit superficial and more historical information about the... More 

Helpful?
Thank kokrits
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your review about our city walking tour "Stories of the old town". To improve Zürich’s Tourism performance, we are glad to receive these feedbacks. We hope to see you soon again in Zurich. Best regards, Ella, Zurich Tourism More 

Niagara-on-the-Lake, Canada
Level Contributor
32 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Located inside the railway system the tourist office has helpful staff, lots of maps and very organized space where you can find almost everything you need. Locals give great advice. People speak English, German, Italian and Swiss-Deutsch. The transportation system is on time, clean and efficient. Time to airport from downtown is less than 30 minutes. Signs are everywhere. Station... More 

Helpful?
Thank Ralphandralph
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you for your review. We are glad to hear that you are satisfied with our services at the Tourist Service at Zurichs main train station. We hope to see you soon again in Zurich. Best regards, Ella, Zurich Tourism More 

Cologne, Germany
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We signed up last minute for this English guided tour in the old town, and this was truly one of the highlights of our weekend trip to Zurich! Our (native Hungarian!) guide, Annamaria was an amazing host and made our walk exciting and fun, full of intriguing stories from the history of Zurich. Her positive vibes and caring, attentive ways... More 

Helpful?
Thank Emi_Molnar
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your review. We are very happy that you like our city walking tour "Stories of the old town" and recommend it to other visitors. I will forward the compliments to our tourguide, Annamària. We would be happy to see you soon again in Zurich. Best regards, Ella, Zurich Tourism More 

Sydney, Australia
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 4 weeks ago

We visited this service each time we found a tour we thought we would enjoy. They use a ticketing system to ensure customers are seen in turn. The staff are knowledgeable, efficient, and very friendly. Their directions were very good. Their office is conveniently located in the main train station building.

Helpful?
Thank NannaD14
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your review. It is great to hear that you are satisfied with our services and our knowledgeable staff members. I hope you had a great time in Zurich. See you next time. Best regards, Ella, Zurich Tourism More 

Royal Tunbridge Wells, United Kingdom
Level Contributor
358 reviews
181 attraction reviews
common_n_attraction_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

We went for the tourism office just before going around the city. I felt this might e quite busy during some times of the year so get ready to wait. Luckily we didn't wait too long and they were really helpfull.

Helpful?
Thank rmcc83
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your feedback. We are glad that you are satisfied with our services at the Tourist Service at Zurichs main train station. Best regards, Ella, Zurich Tourism More 

Vancouver, Canada
Level Contributor
236 reviews
79 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

we learnt how to buy transportation tickets. for city tour by yourself, just buy a 24 hour pass, and ride all the trains, and get off and on wherever and whenever. Costs 8.60 francs.

Helpful?
Thank Lagusaya2
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you for your review. We are glad to hear that you are satisfied with our services. See you soon in Zurich. Best regards, Ella, Zurich Tourism More 

Binyamina, Israel
1 review
5 of 5 bubbles Reviewed 27 October 2016

Best way to explore Zurich. Highly recommended; very professional guide but somewhat dull, some sense of humour will be fine.

Review collected in partnership with this attraction

Helpful?
Thank dalazarus868
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your positive review. We are very happy that you like our city walking tour "Stories of the Old Town". We would be happy to see you soon again in Zurich. Best regards, Ella, Zurich Tourism More 

Olonzac, France
Level Contributor
131 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 26 October 2016

A ticketing system meant no wait, and very helpful staff. Produced a city map immediately, explained the transport system, gave me the tram numbers and ecxplanations I needed for my immediate journeys, marked on the map, pointed out where the tram stop was, and pointed me to nearest ATM. All in 5 mins. Excellent service.

Helpful?
Thank JACACW
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your feedback. It is great to hear that you are satisfied with our services. I hope you had a great time in Zurich. See you next time. Best regards, Ella, Zurich Tourism More 

1 review
5 of 5 bubbles Reviewed 24 October 2016

Interesting for either tourists or locals (Swiss). The guide provides a lot of information about the area and the city. The (6 different) restaurants provides some venue related details, food and beverages (including beer and wine :). Even the schedule is tide the venue changes provides a chance to get to know each other.

Helpful?
Thank Christian S
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Hi Christian, thank you very much for your review. We are very happy that you like our "Zurich Food Tour" which starts every friday at 4 p.m. We would be happy to see you soon again in Zurich. Best regards, Ella, Zurich Tourism More 

Birrong
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

We were a small group with no knowledge of the city, so booked a walking tour of the old city with Zurich Tourism. We met at the main station and spent the next two hours looking at parts of the city we would have never found on our own and listening to the history of the town, from neolithic times... More 

Helpful?
Thank Christopher H
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Dear Christopher, thank you very much for your review. It is great to hear that you highly recommend our city walking tour "Stories of the old town". I will forward the compliments to our tour guide, Annemarie. We would be happy to welcome you soon again in Zurich! Best regards, Ella, Zurich Tourism More 

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