Tourist Information
Tourist Information
4.5
8:00 AM - 8:30 PM
Monday
8:00 AM - 8:30 PM
Tuesday
8:00 AM - 8:30 PM
Wednesday
8:00 AM - 8:30 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 8:30 PM
Saturday
8:00 AM - 8:30 PM
Sunday
8:30 AM - 6:30 PM
About
Zurich Tourism Tourist Information - your own personal information center. Zurich Tourism would be happy to provide you with tourist information and answer any questions you may have about the city and region of Zurich. Furthermore the Tourist Information sells tickets (Zürich Card, Swiss Travel System tickets, single entries to Zoo Zurich, event tickets of Starticket and Ticketino), provides a range of souvenirs and brochures. The wide range of services includes booking hotels, organize guided city tours or excursions and arrange tour-guide hostesses, supporting programs and special trips (bus, tram, boat). You can find the Tourist Information Office at Zurich Main Station. Come and visit us!
Suggested duration
< 1 hour
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- Zurich Central Station • 2 min walk
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
979 reviews
Excellent
676
Very good
224
Average
51
Poor
19
Terrible
9
Jennifer M
2 contributions
Very informative and scenic tour. Tour guide was very knowledgeable and delivered the information clearly in both English and German. Pace was leisurely, and the route we travelled was beautiful and full of great things to see. Highly recommend. Also a great value for the price!
Written 27 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alison W
7 contributions
Oct 2023 • Family
Tour was bi lingual which means that you stand around and hear the same information twice in 2 languages. Have been on many excellent walking tours.. Thi’s didn’t work. Lots of standing around, half a tour.
Written 15 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mobile48475878868
Grüezi
Thank you for your feedback. We have revised our public old town tours and do not offer bilingual public old town tours during the summer season of 2024. We would be happy to welcome you again next year on our tour.
Kind regards
Marc
Zürich tourism
Written 27 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nomad707868
Kingston-upon-Hull, UK5 contributions
Sep 2023 • Family
We both enjoyed the walk seeing things that we would have otherwise missed. We struggled to hear the guide at times as she was not using a microphone.Very knowledgable guide.
Written 20 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mobile48475878868
Grüezi
Thank you for your feedback.
We are glad that you enjoyed the tour. We also thank you for the feedback on the volume. We will use this to improve our tours.
Kind regards
Marc
Zürich tourism
Written 27 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
O8405WScraigm
Walnut Creek, California3 contributions
Sep 2023 • Couples
Our guide, Andrea, was wonderful! The 2 hour walk was perfect and hit a lot of spots of interest. We passed a great little cafe on the river during the tour and returned after (on our own) for a fantastic lunch. You can book the tour at the information desk in the train station or online.
Written 15 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zurichtourism
Grüezi
Thank you so much for your great feedback. We will gladly forward this to Andrea. We are also pleased that they were able to discover a cafe on the tour.
Kind regards, Marc, Zürich tourism
Written 18 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Victoria W
101 contributions
Great tour guide, wonderful experience, gorgeous sights, fabulous weather. The tour was just the right length taking us through the ancient old tow
of Zurich.
What a fascinating city,
Contrasted with the modern Euro
City vibe.
of Zurich.
What a fascinating city,
Contrasted with the modern Euro
City vibe.
Written 4 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zurichtourism
Grüezi
Thank you very much for your feedback. It is great to hear that you enjoyed our tour and that you had a wonderful time in Zurich.
Kind regards, Marc, Zürich tourism
Written 18 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia
Bridge of Allan, UK1 contribution
A great way to get to know Zurich, friendly and knowledgeable guide. Group size perfect. Wonderful way to learn a little about the history of Zurich.
Written 24 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zurichtourism
Grüezi
Thank you very much for your feedback. We are pleased that you enjoyed our tour. We look forward to seeing you again soon in Zurich.
Kind regards, Marc, Zürich tourism
Written 18 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Warwick H
2 contributions
Great tour guide provided excellent insights into Zurich as it has evolved over the years. The tour took us to parts of the old town we would have been unlikely to find on our own. The commentary touched on many aspects of Swiss history which I also found very interesting.
Written 12 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zurichtourism
Thank you for your feedback. We are pleased that you enjoyed the tour and look forward to seeing you again soon in Zurich. Kind regards, Marc
Written 21 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MumbaiRiders
Mumbai, India1,671 contributions
May 2023
Conveniently located inside Zurich main train station offering brochures and advice on tourist trips in Zurich.There is also a mone-change bank next to the tourist office.
Written 1 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary S
Orange County, CA5 contributions
Jun 2023
My husband and I throughly enjoyed our experience on the the Zurich Old Town Walking Tour. We knew very little about the city and appreciated the insights from our tour guide, Barbara. We would definitely recommend this tour to others visiting the city for the first time.
Written 30 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mobile48475878868
Grüezi, thank you very much for your great feedback. We are pleased that you enjoyed the tour. Hope to see you soon again! Kind regards, Team Zürich Tourism
Written 4 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeanmarie
Stuttgart, Germany20 contributions
This tour was fantastic. Our lovely guide Daniela took use through the Industrial Quarter and West Zurich, which conveniently has the newest/greatest restaurants in the city. She explained that the city started building up this quarter over a decade ago, and loosened restrictions on who could open a restaurant and how late it could be open. The result was the development of this super young, fun, and creative string of restaurants with international cuisine. I would caution this tour wouldn’t be appropriate for vegans (vegetarian and possibly gluten free would be OK but would recommend coordinating in advance) and that the tour is NOT traditional Swiss cuisine (which is exactly why we booked it). You will visit six stops in three hours, so it is a great way to sample a variety of international dishes so you have a “go-to” place for later during your trip.
Written 18 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mobile48475878868
Grüezi, thank you very much for your feedback. We are very happy to hear that you enjoyed the Zurich Food Tour, even if the food was not what you expected. We will gladly forward your compliment to Daniela.
Kind regards, Team Zürich Tourism
Written 21 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ralphy
North Chicago, IL7 contributions
Can I leave my luggage at Zurich airport? What are the charges? Any other tips?
Zürich Tourism
Zurich, Switzerland126 contributions
Grüezi Tariniriy
Thank you for your request.
You can leave your luggage at the Zurich Airport. There are different size of lockers. The price starts from 5.00 CHF.
I recommend you to contact directly the Zurich Airport, if you need an exact price.
We wish you already a great time in Zurich.
Kind regards, Marisa, Zürich Tourismus
suddhasattwa
Kolkata (Calcutta), India13 contributions
I have one full day and a half for Zurich's stay. I intend to cover Zurich Lake (boat ride), Zurich Opera House, FIFA Football Museum, Swiss National Museum, Linderhof Hill and lastly Old Town.
Can you take the trouble to help me to plan the places mentioned therein? I believe ZURICH Card would be immensely helpful to cover the cost of travel as well as to cover entry fees to those places of interest.
Zürich Tourism
Zurich, Switzerland126 contributions
Hi there, thanks for contacting Zürich Tourism. I think Zurich Card is for sure a very good option for your plans. You'll have public transport (incl. boat trip), FIFA Museum, Swiss National Museum & Opera House included. There is a 24h or 72h card, although I think the 24h card should be enough for your stay.
Hope that helps. Please get back to us if you have further questions.
All the best,
Silvan, Zürich Tourism
Nads22
London, UK167 contributions
I will be working in Zurich for a week by myself and have Saturday and Sunday off (July 13th/14th) what would be the best day trip or train somewhere to see the most and make use of my time. Female travelling alone so a little nervous about safety!
Rosemary A
4 contributions
I am female and I traveled alone. Did not have any safety concerns at all. I took the tram to Hauptbanhoff which is a big train station in downtown Zurich. I did the Old Town Walking Tour which was fun. The weekend is really busy. So be prepared for large crowds. I also took the coach to Brunnen a small village in the countryside. Stunningly beautiful. Whatever you do, I’m sure you’ll enjoy your time in Zurich. I’m going back in October so.... Hope this helps
AliceRazz
Tallahassee, FL88 contributions
Please give us info about Zurich Fest 2019. Ends up we will be there at that time. Are tickets required? Where is it? Our hotel is the Renaissance Zurich Tower...is this close by? All the websites I have found are in German. Thank you.
Zürich Tourism
Zurich, Switzerland126 contributions
Hi Alice. Zurich Fest will be in the area around Bürkliplatz, Bellevue & Limmatquai. Admission is free. From Renaissance Tower, you best take tram Nr. 4 to the Main Station, from there it is a mere 5 mins walk to the festival area (you can't miss it, really). Hope that helps, otherwise please get back to us.
Sincerely, Silvan, Zürich Tourism
I am travelling to Zurich on 19 th of October till 22 October what sight seeing can I do . I would like to go to my titles is it possible
Zürich Tourism
Zurich, Switzerland126 contributions
Grüezi
Thank you for your message. We look forward to welcome you in Zurich. We recommend you our old town walking tour. On our website you find the dates or you can ask us in our chat.
Kind regards, Johanna, Zürich Tourismus
jijesh2020
Muscat, Oman3 contributions
We came to know about theswisstourscom is a good website to plan package......Can you tell about this travel consultant and confirm the site is genuine ?
Zürich Tourism
Zurich, Switzerland126 contributions
Grüezi jijesh201, Thank you for your request. Unfortunately we may not give you any advise about this travel consultant, as we do not know him.
Did you check our site for excursions?
In case of further questions we are pleased to help you further. Regards Ester
talimclean
Sydney, Australia
Hello, we are travelling to Zurich this July and have 2 young children with us, 8months and 3 years - are there any activities or attractions suitable?
We'd also like to go for a walk and experience beautiful landscapes on one of the many trails.. is there some that are shorter in distance and easy to walk (maybe even push a pram?)
We are staying in Niederdorf, Mühlegasse.
Phillip C
Bourne, UK8 contributions
hi. we are visiting Zurich on June 28th through to the 31st . it is my wife's birthday on the 30th, and i want to do sonething special for her. i wondered if you could recommend an evening or day time event. she has a love of chocolate especially making it. or maybe a show? I would really appreciate your help thanks
Zürich Tourism
Zurich, Switzerland126 contributions
Grüezi Philip
Thank you very much for your message. Unfortunately we don't have public chocolate workshops. I can recommend you the sunset boat tour on the lake Zurich or the chocolatetour through Zurich. You will find more information's on our website. Please don't hesitate to contact us again. Best wishes, Zurich Tourism Team
iltravelling
Australia3 contributions
I am needing some help in deciding what sort of travel pass both my husband and I need for our stay soon. We will be transported by prepaid bus from Basel/River Cruise termination to Zurich Airport and from there we will need to find our way to Grindelwald on the afternoon of June 14 th. We will stay in Grindelwald for three nights, then return to pre booked accomodation in Zurich on Saturday 17 th June, then the following morning will need to leave for flights at the airport late morning. I'm looking at what tours or tourist sights are also covered by the rail passes. Would you recommend a train trip back to Interlaken one day for more detailed sightseeing? Thank you
Zürich Tourism
Zurich, Switzerland126 contributions
Hello again, I think you mean for Interlaken Region, right? Do you wish to be in this Region the whole time?
If so there is a Special ticket. For more informations please visit this link (you will have to copy ):
regionalpass-berneroberland.ch/en/
Yours sincerely,
Carmen Raña
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Frequently Asked Questions about Tourist Information
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