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Papillon Service Italy Tours

#1 of 31 Tours in Livorno
Certificate of Excellence
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Address: Via Antonio Pacinotti 80, 57128, Livorno, Italy
Phone Number:
+39 348 032 9558
Recommended length of visit: More than 3 hours
Description:

Papillon Service is a professional passenger transport company based in...

Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera.

We pride ourselves on having the highest standards of luxury, reliability, safety, convenience and personalized service. We operate legally and in accordance with local regulations. We are properly insured and pay our drivers an ethical wage.

From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices.

Cruise passengers will want to note that we have a "Never Miss the Boat" guarantee. In all our years in business we have never caused a client to miss their sailing.

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TripAdvisor Reviewer Highlights

Read all 281 reviews
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    Very good
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Private Tour-Pisa-Florence-Chianti

Had a wonderful tour of Pisa, Florence, and a winery. We arrived by cruise ship and Nicoletta, our driver-guide was waiting for us as we disembarked the ship. Nicoletta provided... read more

Reviewed 5 days ago
rebecca90638
,
La Mirada, California
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281 Reviews from our TripAdvisor Community

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Showing 278: English reviews
La Mirada, California
Level Contributor
3 reviews
3 attraction reviews
Reviewed 5 days ago NEW

Had a wonderful tour of Pisa, Florence, and a winery. We arrived by cruise ship and Nicoletta, our driver-guide was waiting for us as we disembarked the ship. Nicoletta provided highlights of the different areas we drove past and dropped us off as close as possible to the various sights. That was a greatly appreciated since we were traveling with... More 

Helpful?
Thank rebecca90638
Glasgow, United Kingdom
Level Contributor
2 reviews
Reviewed 5 days ago NEW

We had an amazing trip in Pisa and Florence. David our driver/guide was absolutely great. Pointed out so many things on our journey advised where to eat on our free time, and took us to the winery. The two people we had in Venice were also super. Christina who met us at the ship was so very helpful marking the... More 

Helpful?
Thank 62Elizabethr6
Hamilton
Level Contributor
46 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

I found Papillion Tours on Trip Advisor, with very good reviews, so looked them up. My family and I were on a cruise and in Livorno for the day and wanted to head to Cinque Terre and they offered a tour. As we live in New Zealand, I emailed the company and received a response the following day from Sharon.... More 

Helpful?
Thank Monique S
Papi90, Guest Relations Manager at Papillon Service Italy Tours, responded to this review

Monique, Grazie infinite for such a detailed review, it will be very useful to future clients. Nicoletta for sure will be delighted by what you had to say about her. (She is indeed a star -- and this fall she is going to be a new mamma as well!) Hope to see you again before too long. Carissimi saluti, Sharon More 

Washington DC, District of Columbia
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Excellent tour, the driver was pleasant and knowledgeable. The driving was a little rough and fast for my taste but that's how they do it in Italy and the roads were very windy so it was bout to be bumpy. The region is the most beautiful part of Europe I have ever been to and this was by far our... More 

Helpful?
Thank melisac271
Papi90, Guest Relations Manager at Papillon Service Italy Tours, responded to this review

Bella, thank you for your kind review and comments. You are correct, there is a huge cultural difference in the way Italians approach driving. (I've been here for some years now and I'm still unsettled by it at times!) Probably more pertinent in the case of professional drivers in Italy is that they know the roads like the back of... More 

Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We found Papillon Service via TripAdvisor, which came highly rated at number one, and most deservedly so! My husband and I arrived at Liverno as part of our 16-night Transatlantic cruise. Having already been to Florence and Pisa, we were looking for a private tour which took us out into the Tuscan countryside. We had initially requested San Gimignano, Siena... More 

Helpful?
1 Thank moonface59
Papi90, Guest Relations Manager at Papillon Service Italy Tours, responded to this review

Thank you for such a lovely review! It's nice when, every now and again, I get to propose something a bit off the beaten path, something that I personally love so much. I'm so happy to know that you enjoyed the things that I find so special about these places. It was great chatting with you and helping you find... More 

Hamilton, Canada
Level Contributor
4 reviews
4 attraction reviews
Reviewed 2 weeks ago

I had spoken with Sharon who was amazing and helped me arrange 3 tours - a tour of Florence & Pisa, a tour of Cannes/France and Pompeii, Sorrento and Positano. All our drivers we excellent, knowledgeable and very friendly. They were very accommodating if we wanted to make a change in the tour and all the recommendations for restaurants were... More 

Helpful?
Thank turcojce123
Papi90, Guest Relations Manager at Papillon Service Italy Tours, responded to this review

Bella, grazie ancora! We will be waiting for you when you have your pennies saved up again :) Sharon More 

Holmes Beach, Florida
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We arranged an excursion through Papillion Tours to Volterra and they exceeded all of our expectations. Our tour consultant, Sharon was excellent. She was very helpful in picking a location to visit and coordinated all of the arrangements all of which went perfectly. Our driver and tour guide, Roberto was very personable and made us feel very comfortable during the... More 

Helpful?
Thank peter2906
Washington DC, District of Columbia
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

My family and I took a cruise excursion from the port of Livorno with Papillon Service and it was outstanding. Sharon was so helpful with organizing the tour. She was also very flexible with our tour, which made all the difference. I wanted very much to hike between the villages of Cinque Terre, but was very nervous about early April... More 

Helpful?
Thank traveljules_2011
Papi90, Guest Relations Manager at Papillon Service Italy Tours, responded to this review

Bella, See, I did my un-rain dance and it worked! Or maybe it's just because you had the option to change your service if the weather was lousy that the sun decided to shine :) Thank you for your kind comments about me, it was a pleasure helping you set everything up. I'm sure Sabrina will be delighted by your... More 

Rocklin, California
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Thoroughly enjoyed our full day tour to Cinque Terre & Pisa from Livorno Cruise Port. Claudio, our driver & tour guide was an Excellent driver & guide. He is very accommodating & pleasant to spend the day with (around 9.5 hours). His van is nice, clean & comfortable. I would definitely, recommend Claudio & Papillon and book them again. Our... More 

Helpful?
Thank Joy P
Michigan
Level Contributor
62 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 17 April 2017

All tours begin with communication and Sharon was excellent. Having access to an 800 number from North America is a plus. Felt like friends before we left. Paulo picked us up and off to Pisa via back roads, my favorite. We were early, the sky was clear blue, peaceful. Amazing really, nothing like your old school books. Off to Florence... More 

Helpful?
Thank tanchaser

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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