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Albatravel Group
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Traveller Overview
  • Excellent61%
  • Very good6%
  • Average1%
  • Poor1%
  • Terrible31%
Travellers talk about
“water taxi”(10 reviews)
“train station”(3 reviews)
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Contact
San Marco , 4538, Venice, Italy
San Marco
Website
+39 041 887 7560
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Reviews (61)
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1 - 10 of 49 reviews
Reviewed 7 November 2018 via mobile

It is HARD TO FIND at the airport though. Even though we asked someone, they didn't point us to it properly. I had even looked it up on Google maps and the location it is given is NOT the correct one. Framcesca, once we found...More

Date of experience: November 2018
Thank AngieAvers
Reviewed 24 October 2018 via mobile

I and some friends have asked a few questions to Fabiana for some issues but she was always available and the service was excellent! Thank you very much, true 5 stars!

Date of experience: October 2018
Thank Jia Hao C
Reviewed 20 September 2018

Highly recommend this company the lady at the airport that organized our taxi boat transfer to the hotel was extremely helpful and spoke excellent English. She even gave us a map of where we would be dropped off and how to find our hotel. Would...More

Date of experience: September 2018
1  Thank Rene M
Reviewed 18 September 2018

We booked a shared BOAT transfer through our travel agent, since it was our first time in Venice. When we arrived at the Albatravel counter (#69 as indicated in our booking), the lady was rude, made us wait one hour, and let other groups (arrived...More

Date of experience: September 2018
Thank Dmd1988
Reviewed 4 September 2018 via mobile

We have never taken a train in a foreign country and were unsure how it all worked. Ms.Valentina met us at our hotel, rode the water taxi with is to the train station. Showed us what train to take and let us know what to...More

Date of experience: September 2018
1  Thank MrsQualls
Reviewed 4 August 2018

I had booked a water taxi online with another company that failed to inform me where to go when we landed. We wondered everywhere and asked for assistance of many people. We were so frustrated we were ready to get back on a plane and...More

Date of experience: July 2018
1  Thank Karen S
Reviewed 19 July 2018

Thank you to the two angels, Fabiana and Roberta, at the Marco Polo Airport in Venice, who were so helpful to me in finding a hotel. My dog and I missed a flight and had to find a place to stay, and they made all...More

Date of experience: July 2018
Thank WalterB1091
Reviewed 14 July 2018 via mobile

The level of personal service offered by Francesca and Francesca was incredible. We were met and served by one or both of them on 3 different occasions in Venice. They were always on time, smiling, and anxious to share their passion for Venice. If we...More

Date of experience: July 2018
1  Thank venicecruise2018
Reviewed 2 July 2018

We were met by Valentina who helped us with a water taxi and getting to our hotel. She provided excellent background and details on Venice and our stay. A wonderful first experience in this beautiful city

Date of experience: July 2018
Thank Dan G
Reviewed 20 May 2018

I emailed our hotel in Venice to inquire about transfers from the airport . The replied €280 euro I panicked ...friends online suggested the bus ..,etcétera. I wanted a mix ,I didn't want to arrive to Venice for the first time by train and bus...More

Date of experience: May 2018
Thank onvacation247Cancun
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Nearby
San Marco
The most famous sestiere (district) in Venice has one
of the world's most famous squares, St. Mark's (Piazza
San Marco). Anchored on one end by the basilica,
clustered around it are restaurants, museums, shops,
orchestras playing in the square, pigeons, the grand
pink Doge’s Palace (Palazzo Ducale), the soaring
campanile bell tower, an astrological clock tower,
plus gorgeous cafes and restaurants like Florian and
...More
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