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Terravison Rome Airport Transportation in Rome

| Ciampino Airport, Rome, Italy
+39 06 9480 4478
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Review Highlights
AVOID, AVOID, AVOID!!!

They cancel bus or change time at the very last minute. No reliability at all. Awful service. More... read more

Reviewed 1 week ago
Emanuele F
via mobile
DO NOT BOOK WITH TERRAVISON!! WORST EXPERIENCE EVER!

They changed the time of my return bus to Fiumicino airport that I had booked weeks before online... read more

Reviewed 1 week ago
Livhaupt
,
Bristol, United Kingdom
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  • Excellent3%
  • Very good6%
  • Average7%
  • Poor9%
  • Terrible75%
1 week ago
“AVOID, AVOID, AVOID!!!”
1 week ago
“DO NOT BOOK WITH TERRAVISON!! WORST EXPERIENCE EVER!”
LOCATION
| Ciampino Airport, Rome, Italy
Piazza Venezia / Ancient City
CONTACT
Website
+39 06 9480 4478
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,001)
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1 - 10 of 380 reviews

Reviewed 1 week ago via mobile

They cancel bus or change time at the very last minute. No reliability at all. Awful service. More expensive than its competitor: Romeairportbus.com by Schiaffini.

Thank Emanuele F
Reviewed 1 week ago

They changed the time of my return bus to Fiumicino airport that I had booked weeks before online from 14.50 to 14.30 by 'sending an email' whilst I was staying in Rome that I never received (nor was it in my junk inbox). I arrived...More

1  Thank Livhaupt
Reviewed 1 week ago

Took their bus from Ciampino airport to Rome Termini Station. Ten minutes after scheduled departure bus arrives with a load of people to let off but then the driver says that we need to wait 10 minutes for another bus and drives off. About thirty...More

Thank Bogi B
Reviewed 2 weeks ago

The bus itself was okay and ride was comfortable but the scheduled trip that I booked did not happen and we only got to board the next one which means a long wait of 50mins standing in the cold Roman weather. We were just simply...More

Thank mark_globetrotter28
Reviewed 2 November 2017

I booked two tickets online (from and to airport), and the service was OK, I did not face any problem, the buses are good and it departed on time. I have two concerns, The first one is :If you arrive to the station early, you...More

Thank michael d
Reviewed 8 October 2017

Terravison are thieves! My wife and I booked and paid our bus tickets online. When we physically got to the bus, they refused us onboard because we did not print out our receipts. Nowhere it says that only paper receipts are allowed. We showed them...More

3  Thank Nicolas R
Reviewed 1 October 2017 via mobile

If you want to get to the airport, fork out the €30 and get a taxi This shuttle service is a joke. There online tickets have to be printed (however it doesn't mention this in the booking process). Being on holiday we didn't have access...More

2  Thank Callum M
Reviewed 1 October 2017 via mobile

I booked a shuttle bus from Rome to Ciampino airport on my smartphone, however the bus company refused the tickets as they weren't printed off. We were on holiday with no access to a printer so ended up having to pay again in cash in...More

2  Thank Jo D
Reviewed 30 September 2017

Friends recommended Terravision so we booked online for return tickets for travel from and to Fiumicino to Rome Centre. The bus we managed to get on was late. They didn't even checked our tickets, they just piled us on. The return journey ( when we...More

Thank Laura W
Reviewed 27 September 2017

First of all don't book just look for them outside the airport and but a 6 euro ticket one way, with traffic it took us about 40 min from the airport to the roma termini. Going back, same thing we showed up where it dropped...More

Thank Crossonero9
Nearby
Piazza Venezia / Ancient City
If all roads lead to Rome, then they all end here.
Piazza Venezia and the Ancient City are the very
epicenter of the Eternal City. Within a 360-degree
turn, Roman history unrolls in front of you, from its
ancient beginnings to its 21st century
transformations. Whether it’s those historical
playgrounds known as the Roman and Imperial Forums, or
the side-street shops, trattorie, and churches, this
...More
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Questions & Answers
Joanne S
Yes I had the same issue. Who carries a printer with them when on holiday??? After queuing at the Termini desk with confirmation of our ticket purchases on IPAD, we were told we must get them, printed. When I asked the girl behind the counter how I could get it printed from my Ipad, she simply looked over my shoulder and called for the next customer. I eventually found a hotel where the staff suggested I simply e-mail the ticket purchase confirmation to them which they printed for me. But it transpired that Terravision were not prepared to accept the e-mail confirmation (despite all required info being quoted). Apparently we were required to log into their site to print the confirmations. I doubt whether the hotel would have allowed me to do this on their computers. Eventually had to purchase more tickets to board the bus. This is obviously a scam to force customers to pay twice To this day, I can't think what else I could possibly have done. This is obviously a scam to force customers to pay twice.
13 September 2015|
Answer
Response from glogodschild50 | Reviewed this property |
I don't think it is a scam, it is probably lack of knowledge that the technology is such now that everyone is relying on IPADs and phones. I don't when traveling to other countries. Just be prepared for the old fashion... More
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