Estacion de Chamartin
Estacion de Chamartin
3

Top ways to experience Estacion de Chamartin and nearby attractions

The area
Address
Neighbourhood: Chamartín
How to get there
  • Chamartín • 1 min walk
  • Duque de Pastrana • 8 min walk
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

3.0
3.0 of 5 bubbles372 reviews
Excellent
56
Very good
116
Average
87
Poor
48
Terrible
65

LA
London, UK37 contributions
1.0 of 5 bubbles
Mar 2024 • Solo
This is the unsafest train station in Europe!! Why? Because there is no lift for travelers with heavy suitcases. I was traveling from Madrid to Alicante. My train was at 9:00 am. I arrived very early and waited to see the announcement of the platform on the screen. I was so stressing as I knew there was no lift just like in Atocha train station. There is only an escalator. They announced the platform number only 5 min to 9:00. This gave me great Panic. Everyone rushed and I rushed with them. I had to push my heavy suitcase plus my hand luggage on the escalator hoping someone would help me until a nice young woman held my big suitcase.. All the men ignored me..:(
But as I reached the bottom of the escalator I was about to fall on my face when I had to hold my big suitcase. One of the staff was watching , but did nothing. I had to drag my suitcases and board the train. After one min the train departed. If I had not rushed with everyone and put myself in danger, I would have missed the train!!!
SO no lift .. and announcing the platform number so late .. can be very dangerous for travelers with heavy suitcases.
PLEASE SPANISH TRANSPORT …
PUT A LIFT IN ALL THE TRAIN STATIONS!!!
THIS IS IMPORTANT FOR THE SAFETY OF PEOPLE.
Written 7 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tommy b.
Aurora, CO26 contributions
3.0 of 5 bubbles
Feb 2024 • Couples
The train station is under renovation so it's a bit of a mess. It's not so large so it's easy to get around and find your platform.
Written 17 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michael K
London, UK532 contributions
2.0 of 5 bubbles
May 2023
We decided to have a day out in Segovia. We hadn’t booked this before we left the UK because we were unsure whether we would have time. However, we were delighted we decided to go! There are only about a dozen trains to Segovia each day, and big range of prices, but we should really have booked in advance! We waited patiently during the laborious queuing procedure of the ticket office in Chamartin station, being entertained by zingara, and got a slow (2 hours) cheap train at 11.15, plus a fast (28 mins) cheapish return at 20.23 Total; 36 Euros for the two together – not bad for a 53-mile journey! In the event it worked well, the slow train giving us some scenery and the fast train a speedy return. BUT: no toilets at Chamartin station, none on the train (!) and none at Segovia station! There are signs at Chamartin station pointing to toilets, but it's a wild goose chase; you never find them. Also, for a mainline station, the platform facilities are very limited in terms or refreshments or purchasing magazines etc.
Written 27 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

46oceangirl
Westford, MA1,677 contributions
5.0 of 5 bubbles
Apr 2023
We took the high speed bullet train REnfe (ave) to Valencia. Less than 2 hours from Madrid, ran on time! When you walk in the train station go to the right. Go through the scanners for baggage etc. Then look at the board for your train and it will let youj know what gate/platform your train is in. Go down escalators and then they scan your boarding pass, walk to your coach and all set. Smooth easy fast! Great way to see the middle of spain on the way to the coast. I'd do it again in a heartbeat.
Written 20 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cernat C
1 contribution
1.0 of 5 bubbles
Feb 2023 • Couples
We booked a train ride a month in advance, the last train to Valencia on that day, the next one was the next morning.
We arrived by plane and we were new in town, so it took us some time to figure out how to get to the railway station. We were running late and were in a hurry to cath the train. The acces from the metro to line 15, where our train was, is extremely difficut and hard to understand. When we finally dicovered where line 15 was, we started running to catch the train, but the railway station staff stopped us and made us take a longer route where security check was performed on our luggage and they made us take our jackets off. They placed everything on a scan device and then gave us back our luggage, but no jackets, and told us to run to catch the train. I, of course, asked to take our jackets back and they acted like they didn't knew what I was talking about. I had to jump in the scan machine and get our jackets myself, because they were not comming out, because they put them inside the machine without a tray, they had put them directly on the machine line. Needless to say, I arrived on line 15 only to see my train leaving.
We had to book a night at the railstation hotel, and pay 100 euro/night, because there were no trains leaving at night from Madrid to Valencia, only the next morning.

I don't understand how it is legal for random railway employees (not policemen) to check your luggage in a train station, for no rational reason, and to stop you from reaching your train for which you already paid. Who gave them that authority? Why there were security checks only on that train line and not on any other line? I don't know. All I know is that they didn't even knew how to use the scan machine, they didn't use a tray for Gods sake!!!
Written 15 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alex F
The Villages, FL2,007 contributions
4.0 of 5 bubbles
Oct 2022 • Family
If you are not familiar with this station, get there early. Maybe be difficult to navigate since they have different types of transportation services in this facility ( Metro, Metro Ligero, rail).
Written 7 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Oliver
25 contributions
1.0 of 5 bubbles
Apr 2022
One of the ugliest train stations in Europe. Ugly, old-fashioned. With very little information and on rainy or sunny days you have nowhere to cover yourself. Few disabled access. Awful.
Written 23 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chaitanya
Cambridge, Canada1,208 contributions
3.0 of 5 bubbles
Dec 2019
Good station and great place to connections to travel outside of Madrid.
Away from the center.
Facilities and station looks well maintained.
Written 18 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

duomo2
Taunton, UK579 contributions
4.0 of 5 bubbles
Dec 2019 • Family
Having read that this station would be chaotic we allowed plenty of time and managed to have quite an easy time to find everything. I was travelling to Segovia and the AVE trains are at the furthest platforms from the metro. Luggage security was not too bad when I arrived, although the crowds built up nearer the time of the train.
Written 28 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LAlysonZ
Colorado Springs, CO99 contributions
4.0 of 5 bubbles
Jul 2019
We came to this station from southern part of the city to go to Segovia from Madrid. Good to ask where the ticket office is, etc. BTW - the ticket offices ARE open on Saturday (despite some posts that may say otherwise). Train was easy to find - they post it on board, and the "docks" are labeled well. On time, etc. Nice stores in the station as well.
Written 11 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Estacion de Chamartin - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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