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Madrid City Tour

Calle Felipe IV s/n, 28014 Madrid, Spain
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Review Highlights
Awful!

One star for an interesting route and clear commentary. Did not understand the easy listening music... read more

Reviewed 3 days ago
oldtrouthampshire
,
portsmouth
via mobile
Horrendous

We went on this tour yesterday and it was a waste of time and money. Done many bus tours before all... read more

Reviewed 2 weeks ago
Hightea9
,
Hong Kong, China
via mobile
Read all 920 reviews
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Madrid City Tour is the touristic bus to discover the history and emblematic monuments of Madrid. Our 'Hop on & Hop off'bus service will take you to the most important places and you will be able to stop and get on again as many times as you wish. We offer you two routes because we want to assure you accomplish your sightseeing holidays.
  • Excellent36%
  • Very good32%
  • Average14%
  • Poor9%
  • Terrible9%
Travellers talk about
“day pass” (35 reviews)
“hop on hop” (32 reviews)
Open Now
Hours
Hours Today: 10:00 AM - 6:00 PM
Suggested Duration: 1-2 hours
LOCATION
Calle Felipe IV s/n, 28014 Madrid, Spain
Paseo del Prado
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JPMiles / Payback Arrow
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JPMiles / Payback Arrow
Reviews (920)
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All reviews
"day pass"
in 35 reviews
"hop on hop"
in 32 reviews
"different languages"
in 12 reviews
"sound quality"
in 4 reviews
"your bearings"
in 10 reviews
"night tour"
in 4 reviews
"main sights"
in 4 reviews
"big city"
in 5 reviews
"well worth the money"
in 5 reviews
"tour company"
in 4 reviews
"puerta del sol"
in 7 reviews
"audio guide"
in 11 reviews
"prado museum"
in 6 reviews
"plaza mayor"
in 8 reviews
"royal palace"
in 6 reviews
"route"
in 127 reviews
"earphones"
in 22 reviews
Filter

1 - 10 of 342 reviews

Reviewed 3 days ago via mobile

One star for an interesting route and clear commentary. Did not understand the easy listening music in between, how about some Spanish music. I appreciated good discount for seniors. I would have been fuming if I had paid full price. We were told the buses...More

Thank oldtrouthampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We went on this tour yesterday and it was a waste of time and money. Done many bus tours before all of which have been good. This one, the driver was not proactive at all she was more interested in chatting to her colleague consequently...More

Thank Hightea9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio B, Gerente at Madrid City Tour, responded to this reviewResponded 1 week ago

Dear Client, We apologise if our tourist bus service didn’t meet your expectations. Regarding to the traffic congestions, please mind that sometimes traffic in Madrid can be really busy, especially during peak hours. We understand how frustrating can be this situation while there are a...More

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Reviewed 3 weeks ago

The best way to see Madrid, without a doubt. So easy, stress free, good commentary, comfortable, reasonably priced, and you see everything worth seeing. There are many bus stops and it's easy to hop on and hop off anywhere. I'll never visit another big city...More

Thank GatorNation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 4 weeks ago via mobile

3 of travelled to Madrid and as always on a city break, went for the hop on, hop off bus tour to get ourselves orientated. 2 hours available - Historic & Modern. Bought 2-day tickets and on Day 2 stopped at Hard Rock Cafe for...More

Thank Brendan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018

The tour gives you a great overview of the city, and with multiple languages to choose from everyone can learn something. My Spanish is poor at best so it was nice to learn about the history without my friend having to translate everything for me....More

Thank Jessica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

Madrid is a beautiful city full of life and history. There are fabulous buildings EVERYWHERE and on day 1, to know where to go first is daunting. Find your bearings by going on this bus. They have an historical tour and a modern tour. It...More

Thank Donegalabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio B, Gerente at Madrid City Tour, responded to this reviewResponded 15 March 2018

Dear Client, Thank you for dedicating time in writing this review. We are really glad you used our tourist bus service for meeting Madrid. The main objective of this service is giving a global view of the highlights of the city and help our clients...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Experienced a few of these bus tours and they are often a great way to get on overview of a city. It would seem that nothing has ever happened in Madrid. The buildings were commissioned by King Charles the nth designed by a bod and...More

Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio B, Gerente at Madrid City Tour, responded to this reviewResponded 15 March 2018

Dear Steve, Thank you for your review about Madrid City Tour, Firstly, we apologise if you found that the seats were wet, maintaining our buses in optimal conditions is one of our priorities, that's way we constantly check our buses. On this case, maybe the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2018

Booked two day tickets for two persons thinking it will be necessary as Madrid has so much to offer. Sadly if you don't get seat on the top, forget about seeing anything described via headphones, also, as the afternoon was approaching, the busses were less...More

Thank dbpetrovic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio B, Gerente at Madrid City Tour, responded to this reviewResponded 15 March 2018

Dear Client, Thank you for posting your review about Madrid City Tour. We regret that you didn't get a positive experience with our tourist bus service. As you have said the upper deck offer exceptional views of the city but the lower deck by the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2018

Ok ride- did it as part of work...anyways nice way to get around the city although since the city is quite well connected by metro, walking and public transportation would sufficeMore

Thank WMBandit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio B, Gerente at Madrid City Tour, responded to this reviewResponded 13 February 2018

Dear Client, Thank you for your review! We are glad for being part of your experience in Madrid. As you have said, Madrid offers different means of transport but our service is not only an option for moving around the city but a way of...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2018 via mobile

Great way to see the city. Start here to plan where you’d like to visit. We took the blue line first then green.More

Thank Celine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio B, Gerente at Madrid City Tour, responded to this reviewResponded 22 January 2018

Dear Celine, Thank you for writing a review about Madrid City Tour. We are glad you used our service for seeing the city and it helped you to plan your visits during the trip. For sure, the fact of doing both of the routes have...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Paseo del Prado
The area around the elegant Paseo del Prado boulevard
is much-visited by both locals and tourists. The
world-famous Prado, the Reina Sofia, and the
Thyssen-Bornemisza museums form a triangle of art and
culture that spans this grand and beautiful avenue. On
weekdays, the Prado Museum opens its doors for free
after-work hours, drawing a diverse and excited queue
of art lovers that wraps around the block. Palacio de
...More
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Questions & Answers
becky S
6 October 2017|
AnswerShow all 9 answers
Response from lvtraveler0389 | Reviewed this property |
we were in Madrid in june and the city is quite populated and the traffic was quite busy. although the cabs can move from lane to lane and make pretty good time from one destination to another, the hop-on/hop-off bus seemed... More
1
Vote
Simao V
23 April 2017|
Answer
Response from Antonio B | Property representative |
Dear Simao, Stop No. 7 of our modern Madrid route is Santiago Bernabéu. You can check all the information about our routes on our website madrid-citytour itineraries city tour. Thank you for trusting us. Kind... More
0
Votes
Google Translation
Simao V
21 April 2017|
AnswerShow all 2 answers
Response from Antonio B | Property representative |
Dear Simao, You can use our hop-on hop-off service for reaching all points of interest in the city. We have two routes available for historical and modern Madrid. The bus is really useful since you can visit the city at... More
1
Vote
Google Translation