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Review Highlights
El peor club que puede existir! The worst club in the world! Safety doesn’t exist here, uncompassionate manager

Safety doesn’t exist in this club. My 11 year old daughter had a small group swim coach. He decided... read more

Reviewed 24 August 2018
Ana V
via mobile
Customer unfriendly & unprofessional management of DIR

After having gone to the hospital I could not sport so had to cancel. Did this by email in English... read more

Reviewed 10 January 2018
NicolineinSpain
,
Barcelona, Spain
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Traveller Overview
  • Excellent3%
  • Very good3%
  • Average6%
  • Poor15%
  • Terrible73%
23 Aug 2018
“El peor club que puede existir! The worst club in the world! Safety doesn’t exist here, uncompassionate manager”
10 Jan 2018
“Customer unfriendly & unprofessional management of DIR”
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Ganduxer 25-27, 08021 Barcelona, Spain
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+34 932 02 22 02
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Top Selling Tours & Activities in and around Barcelona
from US$ 75.60
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from US$ 44.20
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from US$ 110.42
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Reviews (33)
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Reviewed 24 August 2018 via mobile

Safety doesn’t exist in this club. My 11 year old daughter had a small group swim coach. He decided to PLAY at the end of practice giving the instruction to kids to slide like penguins with the head first and arms on their side, using...More

Thank Ana V
Reviewed 10 January 2018

After having gone to the hospital I could not sport so had to cancel. Did this by email in English followed before deadline. No response so sent 2 mails (partly English/Spanish) after that without response. Only new emails in Catalan that had nothing to do...More

Thank NicolineinSpain
Reviewed 3 May 2017

The WORST customer service ever, they are stealing your money, filled up complaint letter after there vending machine stole my money, never a reply, they tell you it is not their machine, sorry.. pls look at the picture!!! really? so in case you break your...More

3  Thank DavidMitchell67
Reviewed 19 June 2016 via mobile

They have the worst possible customer service, the staff doesn't want to work apparently, which might be a cultural thing or just a DiR thing. There's always a "no" or "you can't" or "we can't" from their staff, and believe me when I tell that...More

2  Thank Rafa G
Reviewed 4 April 2016

Lower level staff were very nice and gym was reasonably nice. Management however is not to be trusted. Shameless rip-off.

3  Thank Matt C
Reviewed 20 March 2015

The facilities are pretty nice actually. And they have one month membership available without a contract. And the management was nice too, right up to the point where I paid the membership fee. After that they were less helpful. Turns out that they had told...More

11  Thank GringoPieGrande
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