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“Ruined 30th Birthday in Ibiza with Late Cancellation”
12 Sep 2018
“Terrible Customer Service”
SAIGU FORMENTERA is a water sports center suitable to everyone. Come with your family or buddies if you are eager to spend a great time doing water activities around the island’s beautiful crystalline sea! All of that, together with the best crew...more
Hours Today: 9:00 AM - 8:00 PM
See all hours
Suggested duration: 2-3 hours
Poligono Industrial Salinera | Local 19, 07870, Formentera, Spain
Sergi - the owner, cancelled our trip 5 minutes after we were supposed to depart!! We had booked the entire boat trip with 15 people for a 30th birthday and made a trip specifically to Formantera from Ibiza just to go on the boat! When...More
Worst customer service ever. The day of our trip they claimed to have been trying to contact us "all morning" but I only received the excursion cancellation email at 1pm. Our trip was due to leave at 2:30pm. They claimed mechanical issues, then admitted the...More
Sergi, the owner, cancelled our excursion 1hr before we were due to depart, even though the weather was perfect and the boat was there already. First we were told that there were mechanical issues, and then he said we were not departing because the other...More
I had troubles finding agencies in Formentera. I contacted Formentera Natural and we exchanged more than 15 emails and still I didn't get clear info. I contacted Centro Nautico but they did not offer excursions.
I found Saigu by coincidence and I was a bit...More
Had a great experience with Saigu Formentera. Sergi and David are very knowledgeable, uber friendly and very enjoyable to be around. I can assure you your experience with them will exceed your expectations. My time paddle surfing was definitely my highlight of the week in...More
When I went to Ibiza and Formentera with friends, I had high expectations. We wanted to go on a boat tour with snorkeling and activities that we would remember forever, so we booked a private one through another large and reputable company for over $1000...More
Had a brilliant trip with Sergei and Marianne on their boat. We moored up off Espalmador and paddled the SUP to the stunning beach. We then paddled back out to sea and went snorkelling with the SUP attached to our feet. Water is wonderfully clear...More
The moment we stepped on the boat, we felt among friends.
Unfamiliar with Formentera, Marian, Davide, Sergi(capitan) and Hugo all welcomed us with smiles.
Their camaraderie, professionalism and customer service was balanced with a Formenteran relaxed attitude- perfect for the day.
We enjoyed SUP, which...More
Spending a couple of days in Ibiza as holidays. We wanted to have a day trip in Formentera and enjoy some paddling and snorkelling.
Finding Saigu was a real pleasure ! arriving in Formentera the team pick us up just off the ferry !