We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Palace of Tears

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Reichstagufer 17 | Mitte, 10117 Berlin, Germany
Phone Number:
+49 30 467777911
10:00 - 18:00
Open now
See all hours
Tue - Fri 09:00 - 19:00
Sat - Sun 10:00 - 18:00
Book In Advance
More Info
US$ 56.54*
and up
Small-Group Hidden Berlin Walking Tour: Palace of Tears, Jewish Quarter, Museum...
More Info
US$ 15.52*
and up
Cold War Walking Tour of Berlin
More Info
US$ 26.61*
and up
Private 3-Hour Berlin Walking Tour: East and West Berlin Cold War Tour with a...

TripAdvisor Reviewer Highlights

Read all 1,413 reviews
Visitor rating
  • 476
  • 226
    Very good
  • 38
  • 6
  • 2
simple and informative

it's free and good for an hour or so, really simply laid out. was interesting and gave a great insight, almost had a tear or two in my eyes at the sad bits, then of jubilation... read more

Reviewed 6 days ago
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

1,413 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 748: English reviews
Level Contributor
19 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

it's free and good for an hour or so, really simply laid out. was interesting and gave a great insight, almost had a tear or two in my eyes at the sad bits, then of jubilation when the route of museum arrived at 1989

Thank mickiesnoodles
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

This was the best DDR history museum Berlin - it has a great audio guide and staff, not to mention it is free for the general public.

1 Thank Maor A
Bournemouth, United Kingdom
Level Contributor
52 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

This really brings home what the East Germans went through during the cold war. The displays are great and there is even a 'border post' where you can see the actual way in which passes were checked. Loved this place and it's well worth a visit.

2 Thank Terry F
Mechelen, Belgium
Level Contributor
28 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I walked into this museum by chance. Free, so I gave it a chance and I wasn't disappointed. It's easy to walk though the wall-line these days and forget the importance and aura of this place. This museum puts things right back in perspective. I think I left a tear there.

2 Thank Ferdia F
Berlin, Germany
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

As a part of the German Historic Museum, the entrance is free. Well-made museum about the German partition; especially the importance of the train station "Friedrichstraße" during that period. Good for spending 1-2 hours of your time.

3 Thank janinaherrmann3110
London, United Kingdom
Level Contributor
116 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
Reviewed 2 weeks ago

little museum. Free too. Excellent exhibits really allowing us to understand how traumatising the boarder crossing process could have been.

1 Thank Tyla75
Garstang, United Kingdom
Level Contributor
30 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 3 weeks ago

This unassuming little museum doesn't look that big but it's crammed with exhibits, films and reconstructions and we managed to spend over two hours here. Entirely free, this museum details not only the importance of the location itself (a border crossing point during the Berlin Wall period) but the who Cold War period within Berlin itself. Great insight and free... More 

2 Thank Philip C
Rotterdam, The Netherlands
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Palace of Tears or House of Tears is a very famous place - it is the building of a border station between Eastern and Western Berlin. Border checks took place here, and western Germans said goodbye to those for whom the entry to the western territory of Berlin was banned. In 2011, a museum was opened here. Its permanent exposition... More 

1 Thank Bonnie L
Manchester, England, United Kingdom
Level Contributor
232 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
Reviewed 3 weeks ago via mobile

You are immediately greeted and made to feel welcome in the free exhibition. Free use of lockers for baggage and an audio guide is recommended. There is footage played from media from both parts of Berlin. You won't need more than an hour here.

Thank NinjaS84
San Diego, California
Level Contributor
26 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

This Museum is a little hard to find, it is right behind the train station. Admission is Free, but you are required to lock up your belongings in a locker before you wander the museum. Well done, and has interesting perspectives and recordings from various individuals telling their own personal stories of the wall and how their lives were affected.

1 Thank Lauren I

Travellers who viewed Palace of Tears also viewed


Been to Palace of Tears? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Palace of Tears and other visitors
6 questions
Ask a question
Singapore, Singapore
over a year ago
over a year ago
3 months ago
Annan, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Palace of Tears staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Mitte

Neighbourhood Profile
The centre of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighbourhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighbourhood