House of 1000 Clocks
House of 1000 Clocks
4
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
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33 within 10 kms
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.0
591 reviews
Excellent
197
Very good
238
Average
115
Poor
24
Terrible
17
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Audrey S
71 contributions
Dec 2023 • Family
Disappointing, the prices on their site are lower than in the store. We made a complaint and were told that the 70 euros difference would be refunded to us. After several reminders, no refund. The store is worth the visit, but buy online. Even the shipping costs are cheaper.
Written 1 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lisabethseestheworld
3 contributions
Mar 2023 • Solo
Extremely helpful staff with a wide selection of clocks. I purchased several clocks and paid to have them shipped home to family. I purchased the clocks in March and still have not received them in May. Emails to the business go unanswered for long periods of time. Quality clocks but don’t pay them to ship the clocks for you otherwise you won’t see them.
Written 27 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dr Timothy W
2 contributions
Jun 2024 • Family
We were welcomed as soon as we arrived. An associate accompanied us through every step - from selection to shipping. The selection was mind-boggling. There were literally 1000+ clocks to choose from. Something for every budget. From under $100 to tens of thousands of dollars. They also had handmade walking sticks and a whole separate floor of other traditional German products. I knew that I would discover the exact clock when I saw it - and I did! I knew it immediately. The fine hand craftsmanship, the great detail and color made this my perfect clock. My clock was carefully packed and shipped to my home in USA. I was sent a tracking number to track the progress en route. It arrived in 3 weeks in perfect condition. I cannot say enough good or give enough stars to this company in the Black Forest. Thank you for being the highlight of our European vacation!
Written 19 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Horace C
Atlanta, GA96 contributions
Oct 2022
We had to stop at this store. we wanted to get a souvenir. They had so much more than just clocks. I got my new hat here. The hat is real too. I wore it the next day in the rain and the hat held up like a champ. Go here for a new German hat and you will get your money's worth. You want a great place to get something special? This is your place.
Written 25 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Haim R
Kfar Vradim, Israel28 contributions
May 2022 • Family
A charming place with dozens of places to buy watches & clocks but 1000 clocks house is a very special among them, and highly recommended shop.
Besides there's a "green" path to go to triberg waterfalls... magic in the woods.
Enjoyment is promised.
Besides there's a "green" path to go to triberg waterfalls... magic in the woods.
Enjoyment is promised.
Written 8 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
greenacres18
Wells, UK160 contributions
Sept 2022 • Couples
Absolutely amazing shop, never seen so many clocks in one shop. Staff are friendly and helpful. We were very tempted to buy a clock here but ended up buying one somewhere else for the only reason we were looking for something unique. This shop also has a great selection of other items. Definitely could come to Triberg without going here.
Written 4 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nepo M
2 contributions
Feb 2024 • Solo
Unfriendly and obviously stupid. They just took my hotel voucher, even though it was valid for another shop - for the duration of my stay. Cheeky, and unfortunately very stupid. I would have liked to come back for a larger purchase, but not like this. I'm happy to spend my money somewhere else. Just a rip-off shop. Something for Indians and Asians - there are better shops and it's best to buy watches from the manufacturer themselves anyway.
Written 11 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie J
Denver, CO6 contributions
May 2023 • Solo
I spent all afternoon in Triberg looking at the various clock shops. This is definitely the best one! Great selection and really nice customer service. I can't wait to get my cuckoo clock shipped to the uS!
Written 29 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kyle S
Calgary, Canada18 contributions
May 2013 • Couples
This is NOT THE PLACE TO GO IF YOU WANT TO BUY A HANDMADE CUCKOO CLOCK. Almost all of their cuckoo clocks are laser cut with cheap moving plastic parts. You can simply go up the road to Kuckuckuhren (Kuckucknest) with Gerald Butler. He explains the difference between the real handmade clocks and the tourist ones. He even explains the cost difference which often at times isn't much more and you pa for what you get. Once you learn the difference and take the time to appreciate the dedication put into the clocks. I went to purchase a clock specifically from black forest area and am so happy I stumbled on Geralds store.
Written 6 June 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crystal S
17 contributions
Aug 2015 • Couples
BUYERS BEWARE!!! We purchased our cuckoo clock from Haus der 1000 Uhern in Triburg. They informed us that they would ship it to us in Canada which is where we are based. We felt very cheated when we opened our parcel only to find that it was defective. Due to shoddy workmanship the wood that attached the bellows to the clock had fallen off along with the pins so that the outside was intact but the inside of the piece was a broken mess. After spending over $800 we are very disappointed that it did not reach us in the condition that we bought it in. I have attached pictures of how we found it when we opened the parcel. Also we live in Toronto Canada and were informed when we picked up the parcel that we had to pay CAD $128.47 additional in customs duties, which we were informed at the store would be covered in the price that we paid. I tried to call and Email the US Authorised dealer in Beavercreek Ohio but they did not pick up the +1 800-479-3254 phone number and there was no option to leave a message as their voicemail was full. I then tried emailing the US Authorised repair station in Beavercreek Ohio as per the instructions on the warranty paperwork we received but the email bounced back. I then emailed the office at 1000uhren and that email bounced back as well. I managed to contact John Bouwman Clockmaker from Clocks and Watches located on 389 John Street, Burlington, ON L7R 2K3 Canada who is the recommended dealer in Canada who said he would fix our clock for us and coordinate with Germany back in September. It is now mid November and I still have no cuckoo clock. No apology from Haus der 1000 Uhren or attempt to contact us to rectify this. John Bouwman Clockmaker from Clocks and Watches has not said when if at all our cuckoo clock would be fixed and returned to us. We have only put this post up to warn other people that this is the level of customer service they are to expect. We would appreciate it if someone could call me to follow up or give us instructions on who can help so we can either get our cuckoo clock fixed or exchanged for a new one or return it to get a full refund. My cell phone number is +1 6477817211 or you can send me a message.
Details-
Clock Modell-Nummer: FU 35-10
Purchased on 28 Aug 2015
Details-
Clock Modell-Nummer: FU 35-10
Purchased on 28 Aug 2015
Written 16 November 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele M
Province of Padua, Italy
Buongiorno sono il sig Michele. Manfrin e vorrei sapere se si può comprare un bellissimo orologio a cucu da questo negozio tramite online coordinando e se viene spedito anche in Italia non avendo possibilità di venire in negozio. Aspetto notizie
Written 22 September 2020
What is the type of wood used to make your cuckoo clocks?
Does this wood come from the black forest ?
Written 26 October 2015
We were told that ours was made out of Linden tree wood, which is commonly found in Germany. The wood of pine tree and walnut trees are also used.
Written 27 October 2015
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