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Lyon Tourist Office

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Address: Place Bellecour, 69002, Lyon, France
Phone Number:
+33 4 72 77 69 69
Website
Today
09:00 - 18:00
Open now
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Hours:
Sun - Sat 09:00 - 18:00
Recommended length of visit: <1 hour
Description:

Lyon Tourist Office accompanies you while you discover Lyon.

We provide...

Lyon Tourist Office accompanies you while you discover Lyon.

We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.

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Book In Advance
More Info
US$ 27.41*
and up
Lyon City Card
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TripAdvisor Reviewer Highlights

Read all 401 reviews
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  • 101
    Excellent
  • 45
    Very good
  • 10
    Average
  • 2
    Poor
  • 4
    Terrible
Excellent tourist office

Very friendly staff. They were very helpful to plan our 3 days visit to Lyon. The excellent city card gives free access to all the musea, to various activities (guided city walk... read more

Reviewed 1 week ago
Jan M
,
Amsterdam, The Netherlands
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401 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Amsterdam, The Netherlands
Level Contributor
3 reviews
Reviewed 1 week ago

Very friendly staff. They were very helpful to plan our 3 days visit to Lyon. The excellent city card gives free access to all the musea, to various activities (guided city walk, boat, city bus, etc.) and to the phantastic public tranport system of Lyon (metro, tram, bus, trolley bus and funicular).

Helpful?
Thank Jan M
Matlock, United Kingdom
Level Contributor
145 reviews
71 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
Reviewed 1 week ago

The tourist office is conveniently located in one of the large, central squares. Its focus seems primarily to be to sell tickets to the various attractions that Lyon has to offer, and there are several manned desks set up to fulfil that purpose. You will probably be greeted by one of the two or three staff members standing by the... More 

Helpful?
Thank PJandSJ
Seattle, Washington
Level Contributor
70 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

Centrally located in the main square. Very helpful staff. Definitely consider a tourist card, especially if this is your first visit.

Helpful?
Thank BigJNK
Clayton, California
Level Contributor
708 reviews
211 attraction reviews
common_n_attraction_reviews_1bd8 230 helpful votes
Reviewed 2 weeks ago

Lyon caters to the tourists as evidenced by this modern and high tech office. Upon entering, one is greeted to determine what kind of help is needed. If it's anything beyond a few simple directions, one is issued a ticket to speak to an "associate" seated at the counter. We were directed to a young man whose command of English... More 

Helpful?
Thank Dale W
Level Contributor
50 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

We visited the Tourist Office to get the City Card which we had bought on line on trip advisor for a two day pass. When you enter, look for the attendant in a blue suit who will issue you a piece of paper for a number. Your number will then be called to get the actual card. People are professional... More 

Helpful?
Thank Debbie V
Uppsala, Sweden
Level Contributor
58 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed 3 weeks ago

As you get you are approached with "can I help you?". There are no huge racks of free brochures, maps and stuff which you can browse.

Helpful?
Thank Tomas_in_Uppsala
Europe
Level Contributor
772 reviews
378 attraction reviews
common_n_attraction_reviews_1bd8 214 helpful votes
Reviewed 4 weeks ago

A great place to get Infos and help on all sorts of matters. I got a city card which is a great deal!

Helpful?
Thank sushiDarmstadt
Eastport, Maine
Level Contributor
28 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

Racks and racks of maps, brochures and publicity for upcoming sporting or cultural events in Lyon and surrounding area. The very knowledgeable agents behind the counter will help you plan your day, decide whether you want to take public transportation or hire a car, recommend activities or restaurants -- and answer every question in whichever language you choose. This should... More 

Helpful?
Thank Nancy A
Milan, Italy
Level Contributor
70 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
Reviewed 19 April 2017

Been there to book the city centre guided tour. The waiting room is very comfortable and there are several counters that can help tourists in several different languages. The service and the advices were perfect and we can only recommend to visit the tourist office in case you need any kind of assistance.

Helpful?
Thank Tig68
Artesia, New Mexico
Level Contributor
181 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
Reviewed 18 April 2017

I didn't find the wait worth the assistance unfortunately. They staff was very stressed. It also needs some public facilities.

Helpful?
Thank NMandBeyond

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lyon Tourist Office and other visitors
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Questions? Get answers from Lyon Tourist Office staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?