We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Lake Annecy Tourist Office

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 1 rue Jean Jaures, 74000, Annecy, France
Phone Number: +33 4 50 45 00 33
Website

TripAdvisor Reviewer Highlights

Read all 495 reviews
Visitor rating
  • 74
    Excellent
  • 39
    Very good
  • 10
    Average
  • 3
    Poor
  • 1
    Terrible
Friendly and Knowledgable

They spoke English! Great place to get information about the surrounding area, especially hikes. We did have to stand in line, so be prepared to wait.

4 of 5 bubblesReviewed 3 weeks ago
Dean H
,
Kitchener, Canada
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

495 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 127: English reviews
Kitchener, Canada
Level Contributor
21 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

They spoke English! Great place to get information about the surrounding area, especially hikes. We did have to stand in line, so be prepared to wait.

Helpful?
Thank Dean H
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this review

Good morning Sir, Thanks for your nice comment. We indeed have lots of visitors in september, that can explain the waiting time, especially with the wonderful weather we have this autumn :-) We hope to welcome you again in Annecy. Have a very good day ! More 

Fernie, Canada
Level Contributor
39 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

I spoke with a woman who spoke good English, answered all my questions, gave good suggestions. Pointed things out on the maps, gave me hiking advice for this time of year. I asked for dining advice and was given the names and addresses of 2 dining spots. Will definitely go back if I need more advice.

Helpful?
Thank clarksm67
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this review

Hello from Annecy, Thanks for your nice comment. Don't hesitate to contact us for a next stay in Annecy, we'll be happy to welcome you again ! Best regards More 

Chicago, Illinois
Level Contributor
162 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

We consulted agents in the tourist office about typical tourist attractions (bike and kayak rental, boat tours) and also about bus travel to nearby cities. The multilingual agents provided the info we needed.

Helpful?
Thank 35805Jane_H_11
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this review

Hello from Annecy ! We'd like to thank you for your nice comment. We are happy that you enjoyed your trip and the service at the tourist office. It will be a pleasure to welcome you again in the region. Best regards More 

Level Contributor
591 reviews
485 attraction reviews
common_n_attraction_reviews_1bd8 147 helpful votes
3 of 5 bubbles Reviewed 9 September 2016 via mobile

Good English speaking. Gave up just minimal information and did not suggest any options or recommend anything. We asked for boat tours of the lake, and we where told we could organise that at a location that she marked on the map. Although this may be your policy not to suggest any one company, this is minimal helpfulness, no suggestions... More 

Helpful?
Thank ray r
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this review

Hello from Annecy, We are sorry you didn't get all the information you needed. Generally when people ask for a bus timetable, we indicate the bus station (departure) and give the schedules of the bus line. That's indeed what my colleague did with you. Most of the people don't ask for more precisions because they prefer to organize their trip... More 

Sutton Coldfield
Level Contributor
162 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 189 helpful votes
5 of 5 bubbles Reviewed 4 September 2016

We had two days & wanted to combine cycling, hiking & swimming in the lake. Our agent sussed it out for us immediately & within 5 minutes we were hiring bikes for the day to do the 40km perimeter ride, with stop off points marked on the map of where to swim. We knew which bus we could get up... More 

Helpful?
1 Thank Zymotic
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this review

Dear visitor, Thank you very much for your nice contribution after your visit. We hope to see you again in Annecy :-) Best regards More 

Jeddah, Saudi Arabia
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 August 2016 via mobile

If you didn't visit Annecy plz do If you were told a negative expierenc at Annecy. Never believe it This place you wish you live at not just be a short term visitor.

Helpful?
2 Thank maat0uk
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this review

Hello from Annecy, We hope to see you again in Annecy for a next trip, it's a good thing you enjoyed your stay there. We thank you for your nice comment ! Best regards More 

Level Contributor
678 reviews
356 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed 20 August 2016 via mobile

Very helpful tourist office who helped us find alternative accommodation last minute during a busy period when only one of our party spoke French. Also organised a great your if the lake through them.

Helpful?
Thank Sarah D
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this review

Hello Sarah, Thank you for your nice contribution, we are very happy you enjoyed your trip in Annecy and appreciated our help and advices. Best regards More 

Jeddah, Saudi Arabia
Level Contributor
78 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 16 July 2016 via mobile

It's a nice site with many activities that a person can enjoy, especially when renting a boat and touring the beautiful lake of Annecy.

Helpful?
1 Thank Faris S
Workington, United Kingdom
Level Contributor
98 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 10 July 2016 via mobile

Needed to know about how to walk from Menthon to Talloires and lady was extremely helpful. She gave us maps and advice that was very accurate...indeed it was steep down into Talloires but we had a great day!

Helpful?
Thank annm1609
Chennai, India
Level Contributor
1,256 reviews
616 attraction reviews
common_n_attraction_reviews_1bd8 572 helpful votes
4 of 5 bubbles Reviewed 27 June 2016

The staff at this place were helpful. They had a number of brochures and interesting suggestions on what to see and do here. On the whole they were helpful and friendly.

Helpful?
1 Thank SagarVS

Travellers who viewed Lake Annecy Tourist Office also viewed

Annecy, Haute-Savoie
 
Annecy, Haute-Savoie
Annecy, Haute-Savoie
 

Been to Lake Annecy Tourist Office? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lake Annecy Tourist Office and other visitors
4 questions
Ask a question
Dhahran, Saudi Arabia
New York City, New York

See all questions (4)

Questions? Get answers from Lake Annecy Tourist Office staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?