Chateau de La Gaude
Chateau de La Gaude
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Duration: 2-3 hours
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Top ways to experience Chateau de La Gaude and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles131 reviews
Excellent
81
Very good
22
Average
13
Poor
10
Terrible
5

Sissel Henriett... L
Singapore, Singapore167 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
A beautiful garden, well designed renovations of an awesome chateau with some unexpected surprises in visual stimulation - the water spring, the wine cellar, the gardens, the restaurants and architecture! Our room was comfortable with a spacious marble bathroom. Lovely interior design and attention to details were absolutely present! Could have had some space for a chair or two in the room. Devine bed and bedding! The place will get a 5 star, yet, some of the service - given our visit during off season - should have been possible to get another 5 here - but unfortunately only a 4. This due to some housekeeping in the common areas, serving staff being less attentive and / or informed about the food and wine, and last but not least some of the people in the reception were not very service minded for minor things like providing a phone charger. We will come back and hopefully these minor issues are gone!
Written 30 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We would like to thank you for your kind review and are delighted that you had a pleasant stay at Château de la Gaude and that the place lived up to your expectations. Concerning the cleaning in the common areas, our Housekeeping team spends during certain predefined hours and we are sorry that this may have inconvenienced you. In the future, we will make sure that you are well informed of their visiting hours so that you are not inconvenienced. Regarding the attentions of our reception staff, we're sorry that they weren't able to provide you with all the attention you might have needed, and we'll be sure to pass on your comments to the relevant department. We look forward to welcoming you back to our estate. Have a nice day!
Written 6 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Imre G
2 contributions
2.0 of 5 bubbles
Dec 2023 • Family
We spent 2 nights at the hotel. Since our arrival, in our suite, there was a really strong sewer smell. This was particularly unbearable when we later came back to the room from having dinner in their Michelin-star restaurant. The morning after I spoke with the concierge complaining about it. They told me that they were going to take care of the problem and that they would have eventually changed our room. When we came back in the evening everything was still the same, same room and same smell. I complained again, and after 10 minutes a lady appeared in our room and started spraying all around the room and awful deodorant with the only result that the room smelled like a public bathroom for half an hour before the original sewer small came back. I complained again telling the concierge that we were not okay with sleeping again in the room and that, at least, since "Chateau de la gaude" is a Relais Chateau (5 stars) they should have compensated us for the discomfort suffered. The lady at the desk wrote everything on the computer, said she was going to take care of it and that was all. Nobody checked on us again, they didn't offer us neither a new room or anything else (a free breakfast might have been at least a sign) and when I checked out, the same lady who knew everything about the smell didn't say a word about the problem.
One more thing, our neighbor on the first night had a really bad cough and it was like having him in the bed: poor sound proofing for a 5 stars hotel.
Written 14 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, First of all, we would like to thank you for coming to stay at our hotel and for taking the time to leave us your review. We are sorry that your experience at Château de la Gaude did not live up to your expectations. We took the time to speak with our reception and housekeeping teams on those days. We sincerely apologize for the discomfort you felt during these two nights and for the lack of follow-up. We invite you to contact us directly in order to plan a possible next overnight stay under privileged conditions. A member of our staff will personally take care of your reservation and welcome you to the estate. Have a nice day !
Written 19 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kandelama
Luxembourg34 contributions
2.0 of 5 bubbles
Sept 2022 • Family
We stayed at chateau la gaude in the summer of 2021. The hotel and gardens are very nice. The service was terrible. We arrived early, the room was not ready which is understandable. But then we only got the keys 1 hour after the expected check in time. 2hrs of wait. No communication. Next day we headed out for the day, came back around 3 in the afternoon, and the room was not made. They explained they were short staffed. For the price you pay that’s not an excuse. We did comment on all this and barely got an apology. I would definetly not recommend this place.
Written 1 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We are sorry that despite the beauty of the place, the hotel service did not live up to your expectations. Our teams work hard every day to offer the best experience. We are sorry that you could'nt fully enjoy your stay and we will be sure to pass on your feedback. We hope you enjoyed your experience at the Château and we look forward to seeing you again. Kind regards, La Direction Château de la Gaude
Written 3 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark J Smyth
Hertford, UK182 contributions
4.0 of 5 bubbles
Jun 2023 • Couples
We stayed for 3 nights over a long weekend and on arrival we were given a warm welcome and were wowed by the spectacular views, gardens and vineyards and our room in the main house was very nice with views over the maze and vineyards. The restoration has been very tastefully completed throughout. There is some incredible art in and around the grounds and in many of the hotel areas.

We dinned in the Le Art Michelin star Restuarant which was spectacular and would certainly recommend. We also dined at La Source which offers various food options, quite average

The entire venue attracts lots of external visitors at weekends and is very busy, so if you’re staying it can be a distraction. Some guests dinning tried to access our room. As a hotel guest there is not anywhere like a lounge to go and relax although there is nice outdoor sofas in the gardens if the weather is nice.

Overall there isn’t really much service as a hotel and breakfast was a little odd with the menu selection and lots of tables left uncleared for cats to devour the food, this could simply be a lack of staff. The in room tablet for services did not work and it was difficult to order any services or amenities from the room, when I called using the room phone I was asked to come to reception.

The spa is not promoted in any way and almost a secret fortress, I tried to view the spa before use and was not permitted, it was a case of pay €40 for a 30 minutes session to use the sauna, and that’s it! The outdoor pool area is nice with a bar and comfortable loungers.

We did the wine tasting which is great way to taste all of the wines produced on the estate.

In summary, the room rates do not reflect the service, perhaps you’re just paying for the stunning views and wonderful setting!
Written 5 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for this nice review. We are so happy that you’ve spend good time with us. All the team wishes to see you again soon, Kind regards, La Direction Château de la Gaude
Written 6 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pravin S
67 contributions
5.0 of 5 bubbles
Jul 2022
Luxurious resort set in huge well maintained grounds. Exceptionally polite staff and excellent service. We happened to be late for dinner one night because our car broke down and we thought we would have to go without dinner but we were in for a surprise for soon after we reached the hotel, the restaurant manager himself came to our room and saw to it that his staff laid out the dinner in our room. We were really touched by this hospitality. I would certainly recommend the Chateau de La Gaude to anyone who visits Aix - en - Provence.
Written 15 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs, Thank you for this nice review. We are so happy that you’ve spend good time with us. All the team wishes to see you again soon, Kind regards, La Direction Château de la Gaude
Written 16 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

VeryFrequentTraveler
New York, NY50 contributions
2.0 of 5 bubbles
Jul 2022 • Couples
There is so much potential for this property. It’s on beautiful grounds and has a beautiful set up. There is an impressive wine store and extraordinary art throughout the hotel. But there were a lot of problems. My partner and I read the reviews about the poor quality of service, as well as the responses from the owner saying he was aware of these issues and was working on addressing them. So we decided to give this a try. Unfortunately, the service still was so lacking with every experience we had. I struggled to get the right attention and the right service. I had to constantly remind the front desk of our requests, and stay on top of them - like a babysitter. Another issue we had was that we were staying in the room/ pod that was “off the grid” from the main hotel -meaning across the wine vineyard and about a 5 min away away. I understand that the owner wanted people who’ve stayed in those rooms to have a natural experience, be at one with nature, etc. but we found it really unpractical. There was no phone and no wifi or even 3G or 4G. We had several problems with our room and had no way of calling the reception. Our mobile phones didn’t even work. I asked the hotel, what would happen if one of my children back home in london needed me? Or if I had an emergency ? I had no way of reaching out to the hotel at all. When I asked the front desk reception about this, and asked for the rational behind this, they shrugged their shoulders and said that this is what the owner had decided to do with the rooms and they agreed with me.

Finally, I left a note when we checked out for the owner with my email address, and offered to give him my feedback if he could contact me. He never contacted me. I would say give your business to another worthy hotel until this one has it’s actually together.
Written 22 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MichiganMelissa04
Plymouth, MI653 contributions
5.0 of 5 bubbles
Jul 2022 • Friends
A beautiful vineyard! We enjoyed our tasting here and only wish we could have flown some bottles home. I would recommend dining at one of their restaurants.
Written 13 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir, Thank you for this nice review. We are so happy that you’ve spend good time with us. All the team wishes to see you again soon, Kind regards, La Direction Château de la Gaude
Written 13 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Out on the tiles.
Palm Beach Gardens, FL252 contributions
5.0 of 5 bubbles
Aug 2022 • Couples
This property and the setting couldn’t be improved upon.
The setting is glorious…the accommodation is very very good…the food and staff in the Michelin restaurant are absolutely perfect as is the setting.
The group hotels should look at this owner operated hotel and learn from this unit.
It’s not inexpensive but not overpriced.
Upon arrival Gregory was charming …helpful and friendly….forget about no elevator the staff carried the heavy cases in seconds with no issue what so ever.
The place deserves GREAT SUCCESS….. not forgetting fantastic artworks throughout the property.
Written 6 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir, Thank you for this nice review. We are so happy that you’ve spend good time with us. All the team wishes to see you again soon, Kind regards, La Direction Château de la Gaude
Written 13 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brandisanger
Puerto Rico15 contributions
5.0 of 5 bubbles
Jul 2022 • Couples
Stop looking and jjust stay here! We are frequent 5/6 star travelers and I wanted to move in here. There’s so much to do/see in Provence that’s beautiful but I didn’t even want to leave the grounds. Staff was fabulous, from start to finish. Food was amazing and the artwork is incredible. Like living in a museum with luxury surrounds. I know there are a lot of beautiful chateaus in the area - but I’ve never been so blown away by the one. Please do yourself a favor and stay here. Thank you, Chateau de la Gaude!
Written 3 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir, Thank you for this nice review. We are so happy that you’ve spend good time with us. All the team wishes to see you again soon, Kind regards, La Direction Château de la Gaude
Written 13 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rebecca
Leeds, UK332 contributions
4.0 of 5 bubbles
Jun 2022 • Couples
Beautiful property and grounds.

Pool area is very attractive.

Rooms are on the small side - the bathrooms are large - might have been worth ceding a little space in the bathroom to make the bedroom a touch larger.

The bathrooms are very nice - however the basin taps are sensor activated , we were not able to make the water cold. Perhaps this is possible , we just couldn’t work out how to change the temperature.

Only La Source restaurant was open the night we stayed - the other restaurants are closed two days a week - this would have been nice to know before booking.

Our meal at La Source was OK , although overpriced. Also there appeared to be some group visitors who received more attentive service.
Written 7 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 25
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Chateau de La Gaude - All You Need to Know BEFORE You Go (2024) - Tripadvisor

Frequently Asked Questions about Chateau de La Gaude


Restaurants near Chateau de La Gaude: View all restaurants near Chateau de La Gaude on Tripadvisor

All Aix-en-Provence HotelsAix-en-Provence Hotel DealsLast Minute Hotels in Aix-en-Provence
All things to do in Aix-en-Provence
Day Trips in Aix-en-ProvenceAmusement Parks in Aix-en-Provence
RestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire