Tourist Office of Albi
Tourist Office of Albi
4.5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
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Restaurants
284 within 5 kms
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32 within 10 kms
See what travellers are saying
- Simon M1 contributionBEAUTIFUL!The Cathedral district is beautiful, it is very nice to stroll through the alleys to admire old houses and monuments. Special mention to Francis, volunteer guide, met at the foot of the cathedral and who made us live very good times! City to discover absolutely!Bonjour, Merci pour votre retour d'expérience à Albi. Nous sommes ravis que nos ABI - Albi Bénévoles Infos ait pu vous renseigner parfaitement pour découvrir notre ville. Identifiables par leur tee-shirt rouge, nos bénévoles sont présents de juin à septembre dans le centre historique et partent à la rencontre des nouveaux arrivants sur la ville, leur souhaitant la bienvenue, les aidant à s’orienter, leur remettant plan ou dépliants de présentation d’Albi, partageant leurs endroits favoris. N'hésitez pas à les rencontrer, ils se mobilisent à nos côtés durant la saison. Au plaisir de vous revoir chez nous. Bonne journéeWritten 1 August 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Travelled with friendsWritten 30 July 2024
- FMBKKClermont-Ferrand, France1,770 contributionsVery useful to discover the city!Friendly welcome and good advice to visit the city. Recommended: the visit of the historic center proposed in 90 minutes by guides of the association AGIT des guides du Tarn. Thank you to Guide Emilie for the exciting visit!Bonjour, Merci pour ce bon commentaire que nous ne manquerons pas de partager avec Emilie qui vous a accompagné dans cette découverte de la ville et qui vous permet d'emmagasiner de beaux souvenirs. Nous vous souhaitons un très bel été. L'équipe de l'Office de TourismeWritten 12 August 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2024Travelled soloWritten 9 August 2024
- AnatoliZNewcastle upon Tyne, United Kingdom455 contributionsExcellent local tourist officeExcellent local tourist office. The staff was accommodating and well-organized. There is plenty of information about Albi and surrounding areas. The Albi City Pass costs 15 euros and is sold in the office.Dear AnatoliZ, Thank you so much for your kind feedback! We're delighted to hear that you had a positive experience at our Tourist Office and found our team accommodating and well-organized. We're also happy to know that the Albi City Pass was useful during your visit. If you have any further questions or need additional recommendations in the future, feel free to reach out to us. We look forward to welcoming you back to Albi! Warm regards, Julien, community managerWritten 8 October 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited September 2024Travelled soloWritten 4 October 2024
- Josée B2 contributionsGuided tour of AlbiWe had the chance to visit the city and the cathedral with a passionate and exciting Guide, who has humor and made us love the city. Very available to answer questions. Time passed too fast, we could still have listened to it for hours. Thank you Celine for this beautiful time.Bonjour, Un grand merci pour ce merveilleux retour ! Nous sommes ravis de lire que votre visite de la ville et de la cathédrale en compagnie de Céline vous a enchanté. Nous transmettrons vos remerciements à Céline de l'Association des Guides Interprètes du Tarn. Nous espérons que vous aurez l’occasion de revenir à Albi pour continuer à découvrir toutes les richesses qu’elle a à offrir, et pourquoi pas, partager encore quelques heures en notre compagnie ! Au plaisir de vous accueillir à nouveau. Bonne journéeWritten 22 October 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2024Travelled with friendsWritten 19 October 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.5
459 reviews
Excellent
237
Very good
158
Average
45
Poor
13
Terrible
6
June W
8 contributions
Sept 2023 • Family
We made the tourist office our first port of call, and found the staff very helpful and friendly. We bought Albi passes which included entry to the Toulouse-Lautrec museum, the Cathedral and discounts on other attractions and restaurants. The shop is well stocked with books, postcards and souvenirs and is near the cathedral and museum.
Written 7 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning,
We are really pleased to hear about your great experience at the Tourist Office. Our aim is assist and advise as much as possible so it's a pleasure to receive your positive feedback. We hope your return journey was straightforward and look forward to welcoming back in Albi sometime in the future!
Best regards
Written 11 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter M
Langley Township, Canada12 contributions
May 2022
The staff were wonderful in providing maps, directions and information. They recently adopted new technology for lat evening visitors who can access a touch screen through an outside window to learn about accommodations and places to visit. Unfortunately this screen does not work so well in the bright sunshine during the day when the office is closed at lunch. I can't understand how a tourist off ice would close during the busiest part of the day when visitors are seeking a place to eat - with many restaurants closed for school break!
Written 20 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Peter,
Thank you for your positive feedback regarding the Tourist Office staff. We are surprised to hear that our opening times on the internet are incorrect as we are infact open everyday, between midday and 2pm.
Is there any possibility that you were on the "Comité Départemental du Tourisme" website which is located in the rue (street) Timbal? We only ask as they are closed bewteen 12pm and 2pm.
Nethertheless, we truly hope you enjoyed your stay in Albi.
Kindest Regards,
Françoise (modifié)
Written 29 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WildRose79
Seattle, WA29 contributions
Oct 2022
In addition to having useful maps and info on visiting the World Heritage sites, the Tourism Office has a list of local taxi operators. After we were unsuccessful in getting an online response from one company, Robin called and made arrangements on our behalf. We appreciate the extra effort on his part. It meant a lot to us.
Written 3 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon,
We are really pleased to hear about your great experience at the Tourist Office. Our aim is assist and advise as much as possible so it's a pleasure to receive your positive feedback. We hope your return journey was straightforward and look forward to welcoming back in Albi sometime in the future!
Best regards
Written 10 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane C
11 contributions
Oct 2021
Agathe went way above and beyond what one would normally expect from a tourism office. When faced with the curse of having to get the dreaded PCR test prior to flying, and unable, with my rudimentary French, to figure out where and how to book and appointment, she took me through the process step by step over the course of a number of emails. The Tourist Offices lucky to have such a helpful employee.
Written 21 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon,
We are really pleased to hear about your great experience at the Tourist Office. Our aim is assist and advise as much as possible so it's a pleasure to receive your positive feedback. We hope your return journey was straightforward and look forward to welcoming back in Albi sometime in the future!
Best regards
Written 27 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margot N
Brisbane, Australia131 contributions
Nov 2017
The staff are very helpful, giving advice and assistance with accommodation, restaurants and sights. A good selection of pamphlets and maps.
Written 29 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Morning,
We are delighted that our knowledge as well as our brochures satisfied you.
We hope to see you soon in Albi.
Best regards !
Written 30 October 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chrsbwd
Toulouse, France97 contributions
Can't fault the service. The lady spoke really good clear English & gave accurate information, what more do you want? She marked the map to show us the main places to see & explained the 3 different walks shown on the map
Written 18 May 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your remark. We are waiting to welcome you soon at the Tourist Office and hope you enjoyed your stay.
Best regards
Written 20 May 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MRB01
Carcassonne Center, France813 contributions
Jun 2019 • Couples
The Tourist Office of Albi is open planned and well laid out. We found the staff to be very welcoming, friendly and helpful. There is a great deal of information available of places to visit, things to do and local hotels. There are also local maps available for free! Certainly the first place to visit when in Albi.
Written 8 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you for your comment !
It was a pleasure for us to help you to prepare your travel.
We hope to see you soon at the tourist office !
Best regards and many sunbeams from Albi !
Written 24 June 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark S
Birmingham, United Kingdom20 contributions
Aug 2018
Helpful staff with good English.
Get an Albi Pass (Euro 12) to save money (free entrance to the Cathedral and to the Toulouse-Lautrec Museum) as well as avoid the ticket line for the Cathedral and provide a free audio guide for this stunning building. The Pass also give you discounts for other museums,restaurants, etc in Albi.
Get an Albi Pass (Euro 12) to save money (free entrance to the Cathedral and to the Toulouse-Lautrec Museum) as well as avoid the ticket line for the Cathedral and provide a free audio guide for this stunning building. The Pass also give you discounts for other museums,restaurants, etc in Albi.
Written 10 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Mark,
Thank you for your comment !
It was a pleasure for us to help you to prepare your travel. We are happy to see that the Albi City Pass was helpful for your visits and holidays.
We are also glad that you felt welcomed in our city, Albi is a home for all travellers who love history and arts.
We hope to see you soon at the tourist office !
Best regards and many sunbeams from Albi !
Written 18 September 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elizbuth
Hendersonville, NC134 contributions
Sept 2017 • Couples
Located right next to the cathedral and the Toulouse-Lautrec Museum, this OT was very convenient. It offered a great many brochures and pamphlets, and the staff's explanation of the City Pass was very helpful. We told them what we wanted to see, and they recommended correctly that the City Pass would save money on our entrance fees. The Albi map with suggested walking tours was excellent. Bravo to Albi for its exceptional Tourism Office and multi-lingual staff!
Written 15 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you for your comment !
It was a pleasure for us to help you to prepare your travel. We are happy to see that the Albi City Pass was helpful for your visits and holidays.
We hope to see you soon at the tourist office !
Best regards and many sunbeams from Albi !
Written 17 October 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pat L
Oklahoma City15 contributions
Jun 2017 • Family
The staff were very helpful and very close to the cathedral and the Lautrec museum. Had post cards and memorabilia.
Written 11 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We are happy to see that your stay in Albi was a pleasure. We hope to see you soon in Albi.
Have a nice day !
Written 12 June 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bonjour,
il y a t'il un plan disponible pour visiter les monuments à ne pas manquer à Albi? Merci.
Written 4 May 2021
Julien - Albi Tourisme
Albi, France
Bonjour Laurent,
Tout à fait, vous avez la possibilité de télécharger sur notre site internet le plan du centre historique avec les circuits à faire ainsi que les monuments à découvrir sur notre site internet: albi-tourisme rubrique Pratique puis Brochures.
Si vous souhaitez recevoir le plan directement chez vous, vous pourrez remplir notre formulaire en ligne.
Bonne journée
A bientôt
Written 7 May 2021
Julien - Albi Tourisme
Albi, France
The Tour de France ends at the Vigan's place in Albi. It's situated in the old city center.
Written 24 June 2019
Tenemos planeado visitar Albí el 20 de junio. Pensamos comprar la tourist pass, hacer visita guiada y el museo de Toulouse Latrec que nos encanta. Hay que reservarlo ya?
Written 23 January 2019
Julien - Albi Tourisme
Albi, France
Hola, gracias por su mensaje. No es necesario reservar con antelación. Se puede comprar el pass directamente en la Oficina de Turismo. Buen dia y hasta pronto en Albi.
Written 28 January 2019
Julien - Albi Tourisme
Albi, France
Hello,
The St Joan festival is on saturday 24th of June.
Written 28 March 2017
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