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Review Highlights

Bought a Coco here for my wife as we stayed a week in Paris for shopping spree and service is... read more

Reviewed 1 July 2018
Jun J
New York City, New York
via mobile
Chanel’s home

There are many chanel boutiques all over Paris including inside departmental stores. However, this... read more

Reviewed 2 days ago
Kuala Lumpur
via mobile
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What Makes It Special
Visiting 31, rue Cambon is like stepping inside a fashion museum. Here you'll find all things Chanel, from clothing and shoes to sunglasses and fine jewelry. Cap your shopping with a sip of Champagne.
Traveller Overview
  • Excellent65%
  • Very good16%
  • Average8%
  • Poor4%
  • Terrible7%
Travellers talk about
“rue cambon”(39 reviews)
“flagship store”(19 reviews)
“sales associate”(15 reviews)
31 rue Cambon, 75001 Paris, France
Louvre / Palais-Royal
+33 1 42 86 28 00
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All reviews rue cambon flagship store sales associate famous staircase great shopping experience vat form main store earrings boutique perfume salesperson sunglasses montagne shoes champagne shoppers hermes
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1 - 10 of 190 reviews
Reviewed 2 days ago via mobile

There are many chanel boutiques all over Paris including inside departmental stores. However, this Chanel store is a little more special as it used to be Coco Chanel’s apartment. Similar to other Chanel stores, this store sells bags and accessories, shoes and make up and...More

1  Thank JoeCool_KL
Reviewed 1 week ago via mobile

Ok for the shopper in you, stop by and i guarantee you will not leave empty handed. So many choices. Stop by and see it for yourself. Chanel is one of my favorites.

Thank Neet201428
Reviewed 1 week ago

I went to Chanel with my friend to buy handbags and we felt like we were in a real life fantasy. Being in the flagship store, seeing the famous stairs and being treated like queens drinking champagne! The sales associates are incredibly nice and helpful...More

Thank LisaChicago_IL
Reviewed 6 September 2018

This flagship store of Chanel was everything the brand represents, elegance, polish, and style. It was big and had everything from handbags to makeup and everything in between. The service was attentive, polite without being pushy, I had a lovely experience.

1  Thank JoanJh
Reviewed 6 September 2018

I went in to see the famous staircase but ended up drinking some champers and enjoyed browsing. This is a beautiful store and the staff were great.

Thank GuiniveaS
Reviewed 11 August 2018 via mobile

Well planned out store. Most things were in stock. Customer service has to be top notch. Two floors. Level floor was bags and bottom were more bags with accessories . I might say the bathrooms are a beauty too ;)

3  Thank vickintx
Reviewed 9 July 2018

This was one of the best customer service experiences I've ever had in ANY store. I got to the store about 2 hours before it was closing; By the time I got to speak with an associate, it was probably almost 7PM. The associate I...More

15  Thank sophien
Reviewed 1 July 2018 via mobile

Bought a Coco here for my wife as we stayed a week in Paris for shopping spree and service is excellent.

3  Thank Jun J
Reviewed 19 June 2018

Yes Coco was amazing and the tradition continue. Its alway great to see runway handbag and accessories Super nice staff

1  Thank natms69
Reviewed 3 June 2018 via mobile

All chanel boutiques in Paris provide amazing customer services. Very attentive and build rapport with clients. I cant find any fault! Highly recommended! Better than London boutiques! They offer holding bags for me and also are happy to give me a call when they receive...More

12  Thank Hosung J
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Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal,
this neighbourhood oozes luxury. The grand arches
along Rue de Rivoli are shadowed by mosaics in front
of decorated vitrines and hotels. Place Vendôme is
lined with the world’s best jewelers and their
glittering window displays. Every other establishment
has someone to open the door for you or park your car.
You can spend hours gazing at its haute couture shops
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Questions & Answers
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28 September 2018|
Response from sophien | Reviewed this property |
I thought that the selection in this particular location was not great. I am sure they have wallets on chain, but you got to get there earlier. Even if they don't have it there, they will call other stores for you. I got a... More
Anh L
12 August 2018|
Response from Dickboyd | Reviewed this property |
I think you’ll find the shop is shut on Sunday’s, would suggest you double check any plans made for a Sunday ad other tourist attractions may also be closed. Enjoy your trip - comfortable shoes a must!