La Maison Mumm
La Maison Mumm
4.5
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Spread across almost 25 kilometers in the heart of the city of Reims, the underground passageways of the Mumm cellars are home to almost 200 years of history, expertise and passion. A storied heritage to be discovered in an unforgettable guided tour. An immersion in the Mumm universe...
Duration: 1-2 hours
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  • Drealuv
    7 contributions
    5.0 of 5 bubbles
    Fantastic Experience, very accommodating and best your guide
    I’ll try to keep it short, but likely won’t. We had 11 am reservations booked a few weeks before hand. In true vacation fashion we missed our train from Paris that morning and had to wait for the next train. This meant us not getting into Reims until 1:30 pm that day. I quickly emailed Mumms about it and they responded timely advising they could get us on the 3 pm English language tour. This would be cutting it close for us as our train from Reims back to Paris was at 5:15. We show up at Mumms shortly before 2 and ask if we could get on an earlier tour. No tours until 3 but they offered to give us the tasting then, which would save us 30 minutes on the tail end, we could then still take the tour at 3 pm and make it to the return train on time. Very accommodating and fantastic staff. Now for the actual tour. AMAZING! The cellars were awesome and our tour guide made all the difference. He was very knowledgeable and had a great personality, I had my parents with me who don’t even drink and they found the tour very interesting and enjoyable. I would recommend Mumm champagne house tour to everyone a hundred times over. Thank you Mumm for accommodating us and ensuring I checked this off my bucket list!
    Visited August 2023
    Travelled with friends
    Written 23 August 2023
  • Jade B
    Melbourne, Australia10 contributions
    5.0 of 5 bubbles
    Fabulous day out!
    We throughly enjoyed our visit to Mumm and highly recommend. We did the Grand Crus experience, which is the same tour as others but with their reserve champagnes - highly recommend as you’re unlikely to fine these elsewhere. The tour was excellent, informative and really interesting. Absolutely loved our visit and champagne!
    Visited August 2023
    Travelled as a couple
    Written 18 September 2023
  • Sharingduecredit8
    Gold Coast, Australia132 contributions
    5.0 of 5 bubbles
    Reims beautiful, Mumm first class
    Reims is a beautiful, clean city to visit, looks quite affluent. Mumm is the champagne we like the taste of more than any other so we chose this cellar. Tour was interesting and informative. I would have liked a little longer to explore the information in the cellars but there were more groups to tour. Leaving me wanting more is better than the tour dragging on. Reims and the tour was my choice but my husband loved it too. Mumm has a fantastic history and future story. Brilliant. Reims would have been nice to stay a couple of days and tour the wine regions
    Visited September 2023
    Travelled as a couple
    Written 18 September 2023
  • Alice Louise
    7 contributions
    5.0 of 5 bubbles
    Such an amazing tour! good value for money and friendly staff
    Brilliant tour! We came as a treat for our engagement and lily was such a fabulous tour guide who did not disappoint! Thank you to her for letting me keep the cork of our champagne as a memento of our day! We learnt so much about how champagne is made and it’s rich history! As someone who give tours and talks in york, lily and the staff there left me with some tips to take home!
    Visited October 2023
    Travelled as a couple
    Written 8 October 2023
  • Sharon_IBrussels
    Brussels, Belgium7 contributions
    5.0 of 5 bubbles
    THE tour not to be missed in Reims!
    This was my fourth time in Champagne and this was the best of the major house champagne tours in Reims! Our guide Lily was so well informed, funny and friendly. Love the focus on the Pinot Noir grape, wish we had more of their product in Canada.
    Visited October 2023
    Travelled as a couple
    Written 29 October 2023
  • Eliz Roger
    Paris, France43 contributions
    5.0 of 5 bubbles
    5 star experience
    That was a very interesting visit. We learn a lot of information about champagne making. We’re really happy that we made the trip. Not only because we’re champagne lovers, also to know how they were made is quite a nice experience. Quite impressive.
    Visited January 2024
    Travelled as a couple
    Written 22 January 2024
  • tom s
    2 contributions
    5.0 of 5 bubbles
    Interesting, informative, and worthwhile.
    Much more information than either of us expected. Our host is extremely knowledgeable and has the passion for champagne and sharing it with her guests. The tour through the cellar was fun and fact full. The champagne at the end was delicious. Thank you.
    Visited January 2024
    Travelled as a couple
    Written 27 January 2024
  • Anders L
    Kavlinge, Sweden27 contributions
    5.0 of 5 bubbles
    Really good experience at Mumm
    A truly wonderful experience. Went there with my son and we enjoyed great champagne, a very interesting guided tour including the cellars of Mumm. A very gifted guide who spoke very good English (not that common in France) and really knew the history and story behind the champagne as well as being able to answer every question the group had. I will probably come back some time in the future.
    Visited January 2024
    Travelled with family
    Written 30 January 2024
  • Sundevil7
    3 contributions
    5.0 of 5 bubbles
    Absolutely worth the time to tour
    We had a wonderful visit and cellar tour. Our guide was extremely knowledgeable and taught us a lot about the champagne-making process and what sets Mumm apart from other wineries. We never felt rushed and greatly enjoyed the tasting at the end. I expect we will recommend this tour to many friends and family who ask us about our trip!
    Visited February 2024
    Travelled as a couple
    Written 12 February 2024
  • GIRARD C
    3 contributions
    5.0 of 5 bubbles
    You want so spend a great moment ; don't hesitate to book this visit by MUMM!
    We really appreciated this visit ; it was for us a great moment of discovery and your guide gave us a lot of informations about history of MUMM, process how to create champagne with a touch of humor. Really a nice moment that you can book with your eyes closed!!
    Visited February 2024
    Travelled as a couple
    Written 19 February 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles1,128 reviews
Excellent
606
Very good
356
Average
109
Poor
30
Terrible
27

Jim B
salt lake city, United States2 contributions
2.0 of 5 bubbles
Aug 2022 • Couples
The tour was great the bummer was the tasting. The cheapest ticket tour was served first and then the most expensive tour was served second. Our tasting was poured but no one explained anything about what we were supposed to taste or smell our guide started opening the SECOND bottle for the second wine for the most expensive group meanwhile we haven't been told anything about our vintage that was poured 10 min prior. When I tried to get the guides attention that we were completely ignored she got snippy. Really?????????? Very bad performance on Mumms part ruined the experience at the end for me too bad
Written 8 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir, We are deeply sorry to read that your experience at Maison Mumm didn’t reach your expectations. We will make sure our team is aware of your comment and we would be happy to welcome you back another time and make the tasting experience more enjoyable. Mumm Team
Written 12 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Leena G
Tampa, FL27 contributions
3.0 of 5 bubbles
Sept 2023 • Couples
We had a tour with Lilly earlier this month. The tasting was well done and it was impressive seeing the cellars. However, her tour was just off. It felt so rehearsed that it didn’t feel natural and the canned jokes were just bad. She was speaking so rapidly that it seemed like she had just memorized a script and spilled it all out without any pauses. During the tasting she scolded a guest for coming back the wrong way from the bathroom. It was quite awkward and unprofessional, basically shaming an adult for an innocent mistake. The champagne was high quality and the tasting was enjoyable, but without some corrections to their staffs performance and behavior I wouldn’t recommend it.
Written 27 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janie C
Singapore, Singapore2 contributions
2.0 of 5 bubbles
May 2024 • Family
We visited Mumm's cellars over the weekend. We were very excited for the tour and tasting since Mumm Champagne is one of our favorites. However, we left the champagne house disappointed.
Our tour guide was very informed on all the details about Mumm champagne, but she was not enthused at all about her job this day. She had sharp words and scolded many on the tour for questions asked and behaviors she felt were not acceptable. The entire tour she talked in such a soft voice that many simply could not hear her and were hesitant in asking her to speak up.
When it came time for the tasting, there was no organization or directions given to the group on where to go and what to do. I walked around the counter in order to give some others a place to stand and when I did I missed a step and fell. Our guide saw that I had fallen and instead of helping me or asking if I was OK, she sternly asked what I was doing and that I was not allowed over there.
Our entire tour group that day finished our tasting and left the house, no one purchased anything after the way the tour had played out and were treated. And the champagne we drank was fabulous...we just did not want to give this house our business.
There are so many other wonderful champagne houses in Reims (large and small) ...for now, I would not recommend going to the Mumm Cellar.
Written 15 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, we are very sorry to read your experience at Maison Mumm didn’t reach your expectations. We will inform our team of your comment and we would like to have more information about your experience. Please fell free to send us an email to guides@mumm.com
Written 21 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Heather D
3 contributions
3.0 of 5 bubbles
May 2024 • Couples
Whilst we enjoyed our visit the group we were with was too large and the guide was very quietly spoken so it was difficult to hear. The champagne was good but there was less information about differences and we were stood by a bar. In other houses we were given time to sit and enjoy our drinks. It seems that 2 experiences had been joined together as we were given different drinks at the bar. A little less professional than I the other 2 tours we did. Genes the 3*rating
Written 6 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peter D
Dungannon, UK21 contributions
5.0 of 5 bubbles
Jun 2022 • Couples
We had a tour with Kirsten. She was very good. Her knowledge was inspiring, leaving us with a lasting appreciation of their products. She took a walking tour of a part by of their 25 km of tunnels. Each part held our attention and added to our understanding of Champagne.
Written 7 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GIRARD C
3 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
We really appreciated this visit ; it was for us a great moment of discovery and your guide gave us a lot of informations about history of MUMM, process how to create champagne with a touch of humor.
Really a nice moment that you can book with your eyes closed!!
Written 19 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CleopatraBunny
Flagstaff, AZ1,733 contributions
4.0 of 5 bubbles
Jun 2022 • Couples
The only tour open on Mondays so book early if that’s your only available day to do a tour. A 25 minute walk from the cathedral, easy to find using Google (don’t use the Champs de Mars address as that goes to the closed blue gate at the back-walk around to the front).

English tour guide spoke really fast and was hard to understand in our group of 20 people. Still learned something of the process in the underground caves. No bottling on the tour but a tasting at the end. For the price, it would have been nice to get to keep the glass as a souvenir.
Written 22 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

pjh19632
Beckenham, UK15 contributions
3.0 of 5 bubbles
Jun 2022 • Couples
I thought the visit was very poor value - 26 euros for a tour which was pleasant and quite interesting followed by a small glass of basic champagne. I had expected to taste more than one champagne and to be offered a more engaging talk through the styles as you taste. There are more expensive options with higher quality wine but you would be better off buying a nice bottle
Written 7 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are sorry to read that your experience at Maison Mumm has not met your expectations. We would take your comment into account. We will be delighted to welcome you back. Mumm Team
Written 27 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jenny_D28
Warrnambool, Australia35 contributions
5.0 of 5 bubbles
May 2024 • Couples
We arrived early at the Mumm cellars and were able to wait in a pleasant lounge area with access to toilets and drinking water. The tour guide was very knowledgeable about the production of champagne in the area and specifically at Mumm and presented the information in an interesting manner. I was amazed at the extent of the cellars underneath and around the city of Reims which are crucial to the production of champagne. This knowledge made the glass of champagne at the conclusion of the tour even more enjoyable.
Written 17 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Drealuv
7 contributions
5.0 of 5 bubbles
Aug 2023 • Friends
I’ll try to keep it short, but likely won’t. We had 11 am reservations booked a few weeks before hand. In true vacation fashion we missed our train from Paris that morning and had to wait for the next train. This meant us not getting into Reims until 1:30 pm that day. I quickly emailed Mumms about it and they responded timely advising they could get us on the 3 pm English language tour. This would be cutting it close for us as our train from Reims back to Paris was at 5:15. We show up at Mumms shortly before 2 and ask if we could get on an earlier tour. No tours until 3 but they offered to give us the tasting then, which would save us 30 minutes on the tail end, we could then still take the tour at 3 pm and make it to the return train on time. Very accommodating and fantastic staff.

Now for the actual tour. AMAZING! The cellars were awesome and our tour guide made all the difference. He was very knowledgeable and had a great personality, I had my parents with me who don’t even drink and they found the tour very interesting and enjoyable.

I would recommend Mumm champagne house tour to everyone a hundred times over. Thank you Mumm for accommodating us and ensuring I checked this off my bucket list!
Written 23 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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La Maison Mumm - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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