Palace Theatre
Palace Theatre
4

Top ways to experience Palace Theatre and nearby attractions

The area
Address
How to get there
  • St Peter's Square • 5 min walk
  • Piccadilly Gardens • 8 min walk
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See what travellers are saying
  • Jackie T
    Scotland, United Kingdom18 contributions
    3.0 of 5 bubbles
    Rudeness
    My friend and went to see Dirty Dacing show was excellent. But Staff member Levi supervisor rude unhelpful. Told another staff to deal with us as he is busy there is a queue he said. My friend even showed him her disability badge did not make a difference. He just walked off. George the one that came to help us was really helpful and friendly and very polite. I understand they were busy but rudeness is no excuse. A supervisor too
    Visited June 2023
    Travelled with friends
    Written 4 June 2023
  • permia
    61,369 contributions
    5.0 of 5 bubbles
    Great cultural institution
    For well over one hundred years it has been providing entertainments to locals and visitors. Opening in 1891 it is impressive on the outside and very plush inside. A wide range of popular performances are presented across a number of genres.
    Visited June 2023
    Written 17 July 2023
  • Kayleigh
    Dubai, United Arab Emirates73 contributions
    4.0 of 5 bubbles
    Charlie & The Chocolate Factory
    We visited 20th July to watch Charlie & The Chocolate Factory. The staff at The Palace Theatre were all very welcoming. Bar prices were a little steep £3.50 for a bottle of water! But the performance was fantastic so magical and definitely worth a visit. We sat in the circle and I must admit they weren't the most comfortable seats I've ever sat in that paired with the limited leg room which I didn't realise when booking the tickets. However H23 had a perfect view of the stage. There were also opera glasses to hire for £1 on the back of the seat infront of you but I didn't think they were needed.
    Visited July 2023
    Travelled with family
    Written 21 July 2023
  • Jade H
    58 contributions
    3.0 of 5 bubbles
    In need of better communication and organisation
    We've been to the Palace Theatre many times over the years but our most recent trip was disappointing. When we arrived we went through a side door to get to the circle as instructed by the staff trying to spread out the arrival of by the looks of it, all 2000 people at once. We arrived at 7pm ish as we do most times and have never seen staff struggle to let people in for no apparent reason as there seemed to be no hold up. As we'd gone in this door we completely missed the merchandise and only had the options of buying the cast programme on that level rather than the ones with photos in as well. We went to buy the programme from one of the two bars as this was another instruction shouted by the staff to try and spread out the queues which were just as much a problem inside as they were outside. On arriving at the bar we were told they'd run out of programmes so we had to go to the kiosk instead. The programmes were going down quickly here too meanwhile and through a lack of communication the staff are still shouting to get programmes from the bars and kiosk. We managed to quick catch the people behind us (who were going to go to the bar as instructed) before they lost their place in the queue to go to the bar we'd just been to which had no programmes! When we finally made it to the front of the kiosk line we asked "could we have a programme please" to which we got snapped back "please" rudely under his breath and when asked to repeat what he said he refused to answer. It is not our fault he didn't hear the please but even if we didn't say please that was no excuse to snap back in such a rude way. Thankfully the rest of the staff weren't as rude as him. When we entered the auditorium the first thing I noticed was all the bags on the stairs. They were tucked in next to the end of the chairs but regardless this is a tripping hazard and shouldn't be there for fire safety either. It wasn't just one or two bags, it was every other row on both sides all the way down the stairs. During the interval we went to the merchandise stand to get the picture programme we couldn't get earlier and ended up in another very long queue. When we made it to the front the lady was very nice and apologetic as it seemed this time the problem was the card machine being slow. It was so slow I'd be surprised if some people made it to the front of the queue by the time the interval was over. The show itself was great other than a few sound issues but that'll have been down to the production rather than the theatre itself. The seats were comfortable but were lacking in leg room as you can see from the photo of the man in front of us who moved his legs to the side to prevent them pushing into the chair in front of him. The chairs could do with being set out in a way that you could see through the gaps of peoples heads as that was an issue for me with a taller person in front of me. A very annoying taller mother who spent the whole show having some kind of one sided argument with her daughter over the daughters snacks when the daughter like me was trying and struggling to focus on the show because of her mums constant interruptions. All in all it seems like organisation and lack of communication with the staff were the biggest issues on our visit and could do with improving for a better experience for everyone.
    Visited August 2023
    Travelled with family
    Written 20 August 2023
  • Mark B
    Prestwich, United Kingdom84 contributions
    5.0 of 5 bubbles
    An excellent production of Jesus Christ Superstar!
    This was an excellent production of Jesus Christ Superstar! There really isn’t more I can say than this; it got a well deserved standing ovation, and we cried, and cheered ourselves hoarse. The theatre was rammed full for a Saturday matinee, which says it all…If you can, come and see this heartfelt and moving version of JCS.
    Visited September 2023
    Travelled with friends
    Written 16 September 2023
  • Fiona M
    Cheshire, United Kingdom3 contributions
    5.0 of 5 bubbles
    Giselle & Ambassador lounge
    The show was amazing, the music, the dancers and the stage and lighting all came together for a truly enthralling performance. Took my mum for her birthday and booked the Ambassador lounge with Champagne. Simon was amazing and looked after us brilliantly from start to finish. There were lots of steps to the lounge we were in but Simon was very patient and allowed my mum to take her time and with only a dozen of us in the lounge it wasn't an issue. We were in stalls row M and the view was perfect. Not too low that you have to look up at the stage, high enough to see the full stage but still close enough. We could feel the vibrations of the orchestra which helped completely envelop us in the atmosphere.
    Visited October 2023
    Travelled with family
    Written 21 October 2023
  • MrsDD
    Telford, United Kingdom284 contributions
    4.0 of 5 bubbles
    Hamilton- fab
    January 1 show. Brilliant production of Hamilton. Theatre is lovely but leg room very limited throughout. We were in the circle and had good view but do check on view from your seat website prior to booking as some seats have poor views. Drinks expensive at interval. Show was great.
    Visited January 2024
    Travelled with family
    Written 1 January 2024
  • Ann T
    Manchester, United Kingdom27 contributions
    5.0 of 5 bubbles
    Magical evening
    I took my 15 year old Granddaughter to see Hamilton last night, She has been raving about it since watching on Disney+ I'd not seen it, but she gave me the lowdown on it , So for a Christmas treat I got tickets,,, Oh My goodness! What an Absolute Amazing Show ,, Funny and Sad , The whole cast gave a perfect performance totally Outstanding, Singing and Dancing like that! Just WOW! Shout out to the Staff at the theatre, Very helpful and friendly great service all round,, Thankyou for a truly magical evening,, Ann and Alisha xx
    Visited January 2024
    Travelled with family
    Written 3 January 2024
  • Jackie S
    5 contributions
    5.0 of 5 bubbles
    Superb experience
    I came to see Hamilton with my daughter, who has autism. We could not have been better looked after, from start to finish. The lady iat the door could not do enough to ensure that my daughter & I had the best possible experience . Well done team Palace theatre.
    Visited January 2024
    Travelled with family
    Written 5 January 2024
  • stanretired
    Ormskirk, United Kingdom356 contributions
    3.0 of 5 bubbles
    It must be me!
    Hamilton - it must be me. If you like rap fine but if not prepare to be disappointed!!! Good slick choreography, some decent music and energy. But a poorly told story, limited male and screechy female voices with a cast concept that I fail to understand. First time I have not stood for the, now obligatory standing ovation.
    Visited January 2024
    Travelled with family
    Written 13 January 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles1,728 reviews
Excellent
687
Very good
488
Average
274
Poor
132
Terrible
148

Tracey H
1 contribution
3.0 of 5 bubbles
May 2024 • Family
Went to the theatre recently with our children, we had been advised to take snacks for the children due to the prices. When we arrived we ordered a bottle of Beer and a Prosecco from the bar, it was £20. The small bottle of prosecco is £2.99 in all supermarkets. Why does there need to be such an extortionate price. It was a treat for the family to attend together but they really need to reconsider these prices.
Written 20 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

daniella
Santiago, Chile3 contributions
5.0 of 5 bubbles
Apr 2024 • Friends
Had a very nice experience here, the show was great, lovely atmosphere and nice staff. Missed the Hamilton show though but over all was a great experience.
Written 1 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Liz Long
Manchester, UK57 contributions
5.0 of 5 bubbles
Mar 2024 • Family
Watch pretty woman staff lovely . But toilet situation wasn’t easy for my daughter as she pregnant and queue was very long . Part from that we always enjoy .
Written 20 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Traveller
London, UK10 contributions
2.0 of 5 bubbles
Mar 2024 • Family
Went see Sister Act in Manchester.
We were looking forward to the music from the film. Not one was played.
Very disappointing indeed.
The Palace Theatre Manchester is beautiful inside. However the seats are tight and very uncomfortable.
Written 8 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andy
Bangor, UK170 contributions
4.0 of 5 bubbles
Dec 2023 • Friends
We watched Hamilton here in December 2023, the show was fantastic and was up there with the west end variant. The theatre was okay, my main advice would be if you like leg room, or are taller than 5 foot, pick your seats very very carefully. The seats nearest the top are incredibly cramped, with your legs basically touching the seat in front. This is particularly uncomfortable when watching a show the length of Hamilton.
Written 7 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah112233445
8 contributions
2.0 of 5 bubbles
Mar 2024 • Family
Sister Act was rubbish. The singing was so poor. I had no idea what was going on throughout most of the performance.
The songs are not linked to original sister act what so ever, I just couldn’t grasp what they were singing in the majority of the parts. They tried to make it humorous and add their own spin but it really didn’t work out for them.
Main character was I’m sorry but she was really poor.
Would not recommend, we left half way through as did many others as it was that bad.
No idea what some solo songs were, they were bad. It’s not upbeat, it’s a snooze fest … bought as Christmas presents for family 😂had to apologise. The films from our childhood, the performance ruined our childhood memories 🙈

As for the theatre £25.90 for two drinks, day light robbery at its best.
If you’re going, go to Tesco for your own snacks and pop.
Written 30 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vicki
Manchester, UK5 contributions
4.0 of 5 bubbles
Mar 2024 • Family
Saw Sister Act. Firstly, the show was good. There were certain jokes that I wasn't a huge fan of as they seemed kinda outdated (e.g. gay/trans jokes that... well, yikes) but the performances were all great.

But this is a review of the theatre, not the show. Lets start with the staff, mostly great, especially the usher who was dancing along to the music, she was lovely and really friendly. I've been to the Palace a lot and it's an old theatre so of course the seating can be cramped in places.

The issue I had was with the couple behind us who came in late (about 15 minutes, which, yeah that happens sometimes, but what really astounded me was the fact they talked the entire way through the first half, when all you can hear is muttering behind you, it takes you out of the experience. I do think staff could keep an eye on this a little more as that was something I had to look out for when I did the same job at another theatre.

The other thing they did which, I can't believe I actually have to write down but they physically grabbed my head and moved it....

Maybe they couldn't see which, as a 5"2 woman sat down in the circle I'm not sure how that's the case but sure... there's are other ways of getting my attention though...

I wish there had been staff watching for stuff stuff like this because it's actually so crazy to me that I couldn't quite believe that happened.

I'm glad they left at the interval because I was about to go speak to a member of staff about it.

So yeah, great theatre, I just think staff could be a little more observant.
Written 30 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Trek32014508998
1 contribution
2.0 of 5 bubbles
Mar 2024 • Family
This is a review of the theatre only not the show which was good.
I found the seats on the mid circle much too close, I’m about 5feet 11 inches tall, normal build.
We sat on row O 28 -30.
My right knee was tight against the seat in front. I could not alter my position at all. It was very uncomfortable and grew painful during the show. It spoiled the experience for me.
My left leg was forced out in to the aisle by the proximity of the chair in front, as were most other men’s legs on either side of the aisle. By limiting leg space available generally, the theatre is benefitting financially by optimising capacity but also flouting safety by in effect causing trip hazards. It’s a matter of time until somebody trips, falls and is badly hurt as the aisle is on a steep incline.
I urge the theatre to reposition its seating to offer a more comfortable and safe experience.
Written 26 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jo L
Bedford, UK118 contributions
4.0 of 5 bubbles
Mar 2024 • Friends
Let’s start with the show - we went to see Sister Act, the performance and production was very good, great entertainment but don’t expect any songs from the film.
The theatre it’s self - very grand and ornate, but be careful when making your seat selection! The Grand Tier has incredible steep steps, and the space between the chair and seat in front is very small (I’m not very tall 5ft5 but even my knees where so close to the person’s head in front there were a few bumps during the show!
Ordering food or drink to your seat - never tried this before but it was great, so convenient and a great quick win!!!
Written 24 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janet H
2 contributions
2.0 of 5 bubbles
Mar 2024 • Family
I cannot fault the actors/singers as they were fantastic. However I should have read the reviews before booking. Very disappointed as none of the songs in the film were in the musical. That was one of the main reasons for wanting to see musical. The storyline in parts was changed from the film which was also disappointing. Dressing the gangsters up in 70s clothing combined with them dancing evocativily seemed cringy and misogynistic. Some of the performances were funny but most weren't. If the musical was changed so it resembled the film then I would go back and see it.
Written 21 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Palace Theatre - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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