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Wonderland

Telford Town Park, Telford TF3 4AY, England
+44 1952 591633
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Review Highlights
Good experience though we did feel it’s expensive and run down.

We visited recently and on the whole it was a very positive experience. The staff were lovely and... read more

Reviewed 1 week ago
Georgina A
via mobile
Very unreasonable Company

I booked tickets on the internet on Sunday for myself, my wife and granddaughter! Duly set out to... read more

Reviewed 4 weeks ago
Dave8509
,
Market Drayton, United Kingdom
Read all 662 reviews
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Overview
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Discover the Magical World of Wonderland where you'll find your favourite fairytale characters and their houses around every corner. Find your way around the Wonderland Maze and enjoy free rides and our indoor soft play. A great day out for prebooked groups of Mums and Toddlers, School Groups, Guide Associations and Holiday Clubs.Visit our Winter Wonderland event this year to visit Santa and receive your present in his beautiful snow-capped log cabin set in our Wonderful Christmas Village.Bookings only!
  • Excellent36%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible10%
Travellers talk about
“mad hatter” (32 reviews)
“young children” (59 reviews)
“lick of paint” (37 reviews)
LOCATION
Telford Town Park, Telford TF3 4AY, England
CONTACT
Website
+44 1952 591633
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Reviews (662)
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All reviews
"mad hatter"
in 32 reviews
"young children"
in 59 reviews
"lick of paint"
in 37 reviews
"trick or treat"
in 13 reviews
"nursery rhymes"
in 19 reviews
"unlimited rides"
in 11 reviews
"gingerbread house"
in 10 reviews
"fairy tale"
in 29 reviews
"white rabbit"
in 7 reviews
"pirate ship"
in 8 reviews
"car park"
in 47 reviews
"halloween event"
in 13 reviews
"drayton manor"
in 8 reviews
"my daughter"
in 45 reviews
"fair rides"
in 9 reviews
"staff dressed"
in 7 reviews
"soft play"
in 26 reviews
Filter

1 - 10 of 661 reviews

Reviewed 1 week ago via mobile

We visited recently and on the whole it was a very positive experience. The staff were lovely and very warm and friendly towards the children. There’s no extra charge for rides which are ideal for small children. The children really enjoyed there experience. We did...More

Thank Georgina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I booked tickets on the internet on Sunday for myself, my wife and granddaughter! Duly set out to the postcode listed on the Home page SY34AY. About one hour later we found ourselves in the Holiday Inn car park Telford. Although we were told the...More

4  Thank Dave8509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndyPG429, Manager at Wonderland, responded to this reviewResponded 4 weeks ago

Dear Dave8509, Thank you for your review, we are very much aware of your comments due to your emails/Facebook messages etc where management have tried very hard to resolve your issues despite your issue being not directly aimed at our company as you have yourself...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Visited on a lovely sunny weekend in April 2018. It was like stepping back in time.... to 1985. I suspect that was when wonderland was made. Sadly not a dot has been done on it since. Tired is an understatement. Sadly pricing is very 2018....More

1  Thank sunnyeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndyPG429, Manager at Wonderland, responded to this reviewResponded 4 weeks ago

Dear Sunnyeast, Thank you for your comments, Wonderland sends our apologies for your disappointment on the day of your visit. I would like to take the time to address some of your issues. 1) Wonderland was made in 1981, at this point it consisted of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 4 weeks ago via mobile

So disappointment in our visit . We can during the mascot mayhem ..... mayhem .... one person dressed up and they took it in turns to change the outfit. We was expecting a lot of characters . The place is so run down . And...More

Thank Jodie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndyPG429, Manager at Wonderland, responded to this reviewResponded 4 weeks ago

Dear Jodie J, Thank you for your review. We are very sorry to hear that you did not enjoy your visit to our park. I would like to take the time to address some of the issues you raise. Wonderland does not charge any extra...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

We attended on the Mascot Mayhem weekend. Parking is £3.50 for the whole day, we parked at Dark Lane car park which is right at one of the entrances. Thoroughly enjoyed our day, all the rides are included, you have to be under 4ft to...More

1  Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndyPG429, Manager at Wonderland, responded to this reviewResponded 4 weeks ago

Dear James T, Thank you for your lovely comments! We do hope that we can welcome your family back to our park this year! We have a great Halloween and Christmas event which I am sure your little ones would love! Kind Regards, Louisa Wonderland...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

We came for the Easter extravaganza although the weather was pants the staff were amazing they were so happy and really got stuck in with the children and made it so special for them!!More

2  Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndyPG429, Manager at Wonderland, responded to this reviewResponded 4 weeks ago

Dear Lauren B, Thank you for your comments! Wonderland is so happy to hear that you had a great experience with us, it is so lovely to see that our staff made your day enjoyable! We hope to welcome you back to our park in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

This is a great set up. We went and it was an easter theme. There's also a little cafe and a soft play area in it. My little one is 2 and he loved it. It would be for younger kids.More

1  Thank kayleigh o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndyPG429, Manager at Wonderland, responded to this reviewResponded 4 weeks ago

Dear Kayleigh O, Thank you for your comments regarding your recent experience with Wonderland. We are glad to hear that you had a lovely day with us! We do hope that we can welcome your family back to our park again soon. Kindest Regards, Louisa...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Visited here today, having nearly bailed after reading these recent reviews. So glad we still went. We were there for 5 hours and the children (age 5-8 years) all loved it! Yes, it's a bit shabby but I really liked that about the place. It...More

1  Thank HKFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndyPG429, Manager at Wonderland, responded to this reviewResponded 4 weeks ago

Dear HKFam, Thank you so much for your lovely comments regarding our park. We are so happy to hear that you had a positive experience with us. We look forward to welcoming you back to our park. Kind Regards, Wonderland Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Fairly decent place, perhaps could do with a revamp but still good, reason price at £8 each, few rides for the kids and get little toys from going around the houses, the maze was full of mud so maybe could do something about that but...More

Thank jacobw560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndyPG429, Manager at Wonderland, responded to this reviewResponded 4 weeks ago

Dear Jacobw560, Thank you for your comments regarding your recent experience with Wonderland. We are glad to hear that you had a nice day out with us. The Maze has all dried out now because of the sunny weather, sorry that this affected you on...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Nice place to visit with kids whilst in Telford, lots of activities to look around but looks tired and in need of makeover.

Thank Wynford35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndyPG429, Manager at Wonderland, responded to this reviewResponded 4 weeks ago

Dear Wynford35, Thank you for your review. We do hope we can welcome your family back to Wonderland again so you can see all the lovely changes we have made now that the sunny weather is back again! Kind Regards, Wonderland Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Amy B
1 April 2018|
AnswerShow all 2 answers
Response from AndyPG429 | Property representative |
No sorry Amy, guide dogs only
0
Votes
cakeyface2015
3 March 2018|
AnswerShow all 6 answers
Response from AndyPG429 | Property representative |
Wonderland will always respond to any customer complaints we receive, we are here to help and solve any issues you may have. Please email the company directly if you have anything you would like us to help you with
1
Vote
patricksplace53
26 December 2017|
AnswerShow all 3 answers
Response from Andrew G | Reviewed this property |
I’d say 2 to 10
1
Vote
;